Contacting Peachtree Customer Service Center
Peachtree by Sage has recently changed its name to Sage. The same products and services are available through Sage that was available through Peachtree. Small, medium and large businesses use Sage software solutions to run everyday business from contact management to HR and payroll solutions. Peachtree customer service is available for customers who need assistance using the software or for informational purposes for businesses thinking about adopting Peachtree software.
Phone Contact Numbers
Contacting the Peachtree customer service center is one option for Peachtree customers and business owners who’re thinking about using Peachtree/Sage 50. There is mention of a valid support plan, so Peachtree must offer preliminary customer service free after purchase, but continued support comes at a cost.
- Customer Service: 1-866-747-3888
- Sales: 1-877-481-0341
- New Products: 1-877-495-9904
- Product Information: 1-866-257-0454
The Sage Group PLCNorth ParkNewcastle Upon TyneNE13 9AAUnited Kingdom
Sage Corporate US6561 Irvine Center DrIrvine, CA 92618
The US website for Peachtree accounting is located at http://na.sage.com. The website carries the new name and color scheme so it may not look familiar for visitors who remember the company as Peachtree. Again, Peachtree was a Sage product and the company simply chose to change the name, not the product line.
Also listed on the website are the social media pages for Sage Group, including:
- Facebook: https://www.facebook.com/sage50.US
- Twitter: http://twitter.com/Sage50US
- YouTube: http://www.youtube.com/user/Sage50US
- Google Plus: https://plus.google.com/+sagenorthamerica/posts
Customer Service Email
For customers interested in learning more about software from Sage can contact Peachtree customer service by email. There are several links on the contact us page and one direct email address specifically for customer service.
- Customer Service: firstname.lastname@example.org
- Live Chat: http://kb.sagesoftwareonline.com/app/chat/chat_launch
- New Product Assistance: http://www2.sage50accounting.com/l/2212/2011-11-02/CH93T?SAP_Lead_Source=SPTAWEB&SAP_Campaign_Element_ID=C-1642-0001
Peachtree customer service lines are all answered as Sage 50 or Sage by an automated message. There is a long message about where customers can find assistance online before the list of option starts. You cannot press 0 to bypass the automated system, but you can press 1 for general customer service, 2 for tech support or 3 for password support. We spoke to a Peachtree customer service representative about software available for the small business. The agent asked us a few questions about the business, including the number of employees, and then offered suggestions to make business easier. We had a great experience with Peachtree customer service; what about you?