Contacting Pantech Customer Service Center
Pantech is a consumer electronics company that sells phones and tablets. You must be an AT&T, Verizon or US Cellular customers to purchase a Pantech device with your cell phone contract. Typically, when mobile phone companies are associated with a business, like this case, customer service is handled by the mobile company. Insurance on devices is typically provided by the mobile company as well, so there is little reason to contact Pantech customer service. If you are having trouble with your device, first contact your mobile carrier to see if the product is under warranty.
Phone Contact Numbers
Pantech customer service is not your typical customer service team. The agents are trained to answer product questions about usability with some technical support thrown in for good measure. If you have a defective product you need to contact your mobile provider or the insurance company through which your Pantech is insured. Insurance is optional with most mobile companies.
- Customer Service: 1-800-962-8622
Have an issue only a letter to the corporate office can address? Pantech customer service is controlled by the North American corporate office.
Pantech North America5607 Glenridge DrSte 500Atlanta, GA 30342
Form your personal computer browser enter http://www.pantechusa.com to reach the Pantechcustomer service website. There is a huge amount of product information for all the latest mobile devices. Customers can quickly narrow down the list of devices by choosing from the three mobile coverage companies. Product manuals and additional support are also available.
Social media pages for Pantech customer service include:
- Facebook: http://www.facebook.com/PantechUSA
- Twitter: https://twitter.com/pantechusa
- YouTube: http://www.youtube.com/user/PantechUSA
Customer Service Email
We are a nation that’s constantly on the go, so who has time to call Pantech customer service or write a letter to the corporate office. The easiest way to contact a mobile company is with a mobile contact like email. You can reach the Pantech customer service email department at HandsetHelp@Pantech.com.
Customers with little to no time to contact a customer service department will enjoy contacting Pantech. We called, asked our questions and ended the call in less than 3 minutes. When the customer care agent answered the call, we asked if the company featured online technical support so customers would not need to call and wait ona phone call for hours.
The agent explained Pantech offers Live Chat for technical concerns. You see, quick, easy and to the point. Was your experience similar or different? Shout out your story in the comment section below.