panasonic

Contact Panasonic Customer Service

Write A Review

Contacting Panasonic Customer Service Center

Panasonic is a company that manufactures televisions, Blu-ray players, audio equipment, cameras and more. You can find Panasonic equipment in schools, homes and government buildings. Panasonic is available for sale through major retailers, online and offline, as well as the official website of the company.

Contact Info:

Phone Contact Numbers

There are multiple reasons why a customer would need to give Panasonic customer service a call and there is a phone number for most of those reasons. The main product and technical support line is open from 9 A.M. to 9 P.M. Monday to Friday and 10 A.M. to 7 P.M. Saturday and Sunday.

  • Panasonic Product and Technical Support: 1-800-211-7262
  • Order Support: 1-800-405-0652

These two numbers should get you to any department you need within the Panasonic company.

Mailing Address

Contacting the corporate office is a great way to let the big wigs know something has gone wrong on the customer service or product end of the company. You can send your letter to:

Panasonic Corporation of North AmericaConsumer Affairs DivisionPanazip 2F-3One Panasonic WaySecaucus, NJ 07094

Official Website

If you want to visit the main website for the Panasonic company, simple go to http://www.panasonic.com. If you’re interested in buying from the company you can take the shortcut to the consumer side of the site by visiting http://www.shop.panasonic.com. Customers register for account access when they purchase from the company.

Customer Service Email

Click the Email button and an email form http://shop.panasonic.com/panasonic/support/contact-us?t=email magically appears. You are asked to fill in quite a bit of information on the form, including your full name, address and email address. We assume they ask for the physical address in case they have to send a product replacement to you to solve the issue at hand. The email form is a ticket system or sorts. Your communication starts a ticket that you can access by clicking the Follow-Up Status link at the top of the email contact form.

Our Experience

To get through the automated system that runs the Panasonic customer service line press 0 as soon as the automated voice starts. Press twice more to be transferred to customer service. When the system asks for your phone number just be patient, you don’t need to enter a phone number at all. Our call was answered in less than two minutes. The agent told us that all email support needed to go through the support website for tracking purposes. There is no direct email address.

VN:F [1.9.22_1171]
Rate your customer service experience:
Rating: 2.3/5 (7 votes cast)
Contact Panasonic Customer Service, 2.3 out of 5 based on 7 ratings
Write A Review
15 Comments on “Contact Panasonic Customer Service
  1. I don’t think much of Panasonic at all right now and I will never buy another product after this. I have always bought from Panasonic but that has changed I am setting here with a whole system and only 1 phone that works and no body will talk to me or help me. Your customer service is a JOKE

  2. I could not locate the mean of obtaining a owners’ manual for my Blue Ray disc player – DMP-BD87P-K. Please, expedite.

  3. On april the 22,2013,I bought in dollar store 3 packs of 3AAA and 3 packs of 2AA Carbon Zinc battery,the expired date on the package is 2016 and 2017,but nothing work in remote control for TV set or VCR or DVD because de battery are dead,I have a battety tester and the tester indicate replace for all the batteries that I bought today,cant you do something for my case,thanks best regards.M Fernand Telenis….405 A Blv Du Havre,Salaberry de Valleyfield,Québec,Canada,J6S 1T1

  4. Thanks you for telling me how to get past Panasonic’s automated system. All I wanted to know was where I could get my 10 year old shelf stereo system repaired in my area. Using your advice, I got right through to an agent who was able to help me within a few minutes. I was not able to do this with 3 tries on the automated system. Thank you.

  5. Dear sir,
    i have buy a cube ac of 1.6t on aug-13.That was not working properly. Cooling Capacity is very poor. According to your Service engineer everything is all right. Please do something and suggest what to do now?

    Rgds

    Sanjay

  6. Prior to purchasing a panasoic vacuume I read reviews. One of the biggest problems was that repair services were often hours away or even in another state. So, before purchaising, I called customer service to find out if there was one in my area. The first call they transfered me to the technical support and when I said it was not a computer but a vaccume they hung up on me. The second call was similar. They transfered me to a couple of departments ant eventually that call was diconecter too. So I won’t buy anything panasonic!

  7. I would like to purchase an Users Manual for my Panasonic KX-P1123 Printer if this item is still available? If so quote me a price and where I must Remit the cost.

  8. horrible. Rather then help, they try to charge a fee for technical support. Rip OFF. I would not but another Panasonic.

  9. horrible. Rather then help, they try to charge a fee for technical support. Rip OFF. I would not but another Panasonic.

  10. I have a Panasonic cordless phone. I have bought Panasonic phones for maybe 15-20 yrs…never again. For some reason my phone ringer is off and no one at tech support has been able or willing to help. I’ve called 4 times…the first time the support tech had me click on mute then “off”…didn’t work. So he transferred me and I was on hold for 32 minutes. I called back. the tech gave me a direct #, I waited another 12 minutes and the person who answered said they only support laptops; not phones. I called back again, asked for a supervisor…and they transferred me to no where. Each time I asked the support people if there was a charge and they said. no. I called a 4th time and the person said the fee was $79. I gave her the history of my calls and said support needs a lot of training and of course, she put me on hold.

  11. I have a Panasonic cordless phone model number KX – TGA64. I have figured out how to actually block phone numbers on my phone, but I can’t figure out how to delete blocked phone numbers on my phone so I can get room to add more. It only seems to store about 22 blocked numbers. Could you please email me back and give me instructions.

  12. I think Viera TV 47 inches is a great device, except the connection to Youtube due to some causes that I do not know, that need your advice to improve it.
    thanks
    THLO

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *