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Contact Outback Customer Service

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Contacting Outback Customer Service Center

Outback is part of the Bloomin’ Brands business founded in 1988. Other restaurants in the company include Carrabba’s Italian Grill, Roy’s Restaurant and Fleming’s Prime Steakhouse. All of the restaurants serve the same general foods in the same type of atmosphere, which has clearly worked well for the company. Outback is slightly different because it presents the typical steak and potato meal as an Australian adventure.

Contact Info:

Phone Contact Numbers

We were unable to find a phone number for Outback corporate on the official website. We did finally managed to secure the number from a third-party website, but we’re curious why Bloomin’ Brands doesn’t just share the phone number. The corporate office is located on the east coast, so customers should call between 8:30 AM and 5:30 PM ET.

  • Outback Phone Number: 1-813-282-1225

Mailing Address

Hidden in the last paragraph of the privacy policy is the address for Outback customer service. Most companies offer up the address to consumers who’d rather write than call, but Outback did not bother to include any contact information aside from a single customer service email form.

Outback Steakhouse LLC2202 N West Shore Blvd5th FloorTampa, FL 33607

Official Website

The consumer website for Outback is located at http://www.outback.com/. From the site you can check for nearby locations, read through the menu and even place an order at participating Curbside Take-Away locations.

If you want to contact the corporation behind Outback customer service, you can visit the corporate website at http://www.bloominbrands.com/home/index.aspx. This is the website for Bloomin’ Brands.

Social Media

There are three social media sites companies are most likely to join – Facebook, Twitter and YouTube. The first two connect customers with news updates and special offers. YouTube, on the other hand, is a portal for marketing commercials. When attempting to contact Outback customer service, Facebook and Twitter are your best bets.

Customer Service Email

The email form is the only piece of contact information, aside from social media pages, offered to consumers on the Outback website.

Our Experience

The Outback phone number you’re calling is the phone number for Bloomin’ Brands. If you call after business hours or during a scheduled holiday you will be transferred to the message center. The message center takes messages from callers for call backs the following business day. We left a message requesting a call back about ingredient details in a specific dish. We’ll let you know if the company calls us back.

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Rating: 1.9/5 (7 votes cast)
Contact Outback Customer Service, 1.9 out of 5 based on 7 ratings
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35 Comments on “Contact Outback Customer Service
  1. We try to get to outback once a month or so
    The service is always good along with the food,
    I don’t know what happened at your Tallahassee location
    My husband and i went today, at 2:15? first off it took 10 minutes
    For somebody to come to our table, we
    ordered the blooming onion which took 20 minutes to get
    We had ordered the steak and all you can eat shrimp
    I got the fried shrimp and my husband got the buffalo
    Both were just plain nasty, so when our waitress came by and
    Asked if we wanted another order we tried the scampi
    Which was worst then the first round. Our server was great
    But the food was horrible A waste of $40.00,
    Thought we would let you know

  2. We recently ate at our normal Outback. The 4723 S Yale Ave (In Tulsa Ok)restaurant. Our waiter was David. He was super friendly and we didn’t have to ask for a thing. He did a great job and the managers there are phenomenal. This store is doing a great job!

  3. My family and I went out to the outback in the villages Florida last night.
    Food was good service was ok. Everything was really going just fine until our server(guy named Pat)asked my uncle if he was finished with the “Dead Soldier” referring to the empty beer bottle on the table.
    I would really like to know if it is common practice for your servers to refer to empty bottles as “Dead Soldiers”?
    My Father, being a Vietnam veteran has lost more friends in his service to our country then he cares to talk about, was visibly upset by the comment. And would probably never say a word about it. Instead he’ll just stop going to a restaurant that he loves going to. I didn’t think that was fair. He has always enjoyed your restaurant, and probably goes there once a month. And now knowing that server is there he’ll most likely never step foot in your outback again.
    Pretty sad if u asked me.

    • Lighten up! Obviously the server was not talking about your Father’s lost friends. This is what is wrong with Society today, people take the most innocent comment and make a big deal out of it. And yes it is commonplace to refer to empty beer bottles as “Dead Soldiers”, without any reference to lost Veterans. I am sorry for your Father’s losses and appreciate his service. I too am a veteran, just an FYI.

  4. I want to commend the Victorille, Ca Outback!! The manager David is always on his feet, always friendly and always takes time to come acknowledge us as we are regular customers. He is partly the reason we continuously come back!!Also the bartender Nicole is amazing!!! She is an asset and another reason we come back repeatedly!! Thank You for your great and careful selection in staff. We will continue to support your restaurant.

  5. I am a commercial mechanical contractor and travel all over Texas with an average of 40-50 different locations per year. We recently had 3 jobs in Waco and spent 2 1/2 months in Waco off and on.

    During this time we visited the Franklin location 2 times.
    The first time we went to the store it was around 8:30 at night and so I wasn’t surprised when they were out of prime rib given the late hour. During that visit the drinks at the bar were fine.

    I took my employees back on 9/19/2013 for dinner around 7 p.m. I was sure that it was early enough to be able to get a prime rib this time as it my first choice of meat. I was assuming incorrectly. Again I was told that they didn’t have any that day. So I moved on again and chose a Rib-Eye. I asked for the steak to be prepared medium rare and we continued our meal. When my steak arrived it was cooked a shade less than well done. I sent the steak back after 2 bites and waited another 15 minutes for my medium rare steak to come out to my preference. During this time I ordered a second drink while waiting for my steak which set on the bar orders out for over 10 minutes while our waitress was talking with a table of people it appeared she knew. I finally asked for my drink a third time in which the waitress apologized to us again and walked my drink over from the bar.

    One of my employees had not been to an Outback prior to this night. He ordered a Rib-eye as well and as he finished a few bites of his potatoes he went to take a bite of his steak and noticed a straight black hair on his plate plainly in view next to the steak which ended his appetite for the night. Our waitress again apologized and half heartedly tried to appease my employee. At no point were we approached by the manager other than when my second steak was brought out by her. Needless to say I don’t believe he will visit an Outback again.

    We thought we had experienced all of the calamity of errors for the night until we received our bills. I was billed for beers when I didn’t drink any beers. One of my employees was billed for bar drinks that I had. The employee who didn’t eat due to a hairy plate was still charged for a Dr. Pepper and I thought to myself that is audacity to bill for a $2.00 drink after what happened.

    So I spent over $50.00 with tip for my meal and drinks alone and felt completely unsatisfied. I used to go to Outback on a regular basis prior to college. Since the opening of other options including Saltgrass, Texas Roadhouse years ago I began to realize that there were better options than what Outback has become over the years. When I have visits like I recently had in Waco this reenforces my thoughts.

    I deal with proprietors from multiple franchises all over the state of Texas all the time. If their businesses were run like this location they would be closing the door and have a feeling that the only reason this store is not hurting is that it is located in Waco and the fresh money coming in from new students every year at Baylor.

    I hope this helps to turn something around for your team.

  6. It all began very nicely. We were taking our 8 month pregnant daughter and husband out for her birthday, as we were in town for her baby shower. We were all excited. My children are students and cannot afford to go out very often and she said if my husband ever mentioned the free bloomin onion that he would have to take her out and buy her dinner. Well, he mentioned that Newman had won, so off to Outback we went.
    I have an extremely painful and rare neurological disorder; where stress amplifies the pain tenfold and effects her entire left lower limb and brain function, called RSD.
    We were seated where we really did not want to sit, but I was determined to be calm and make the night all about my daughter.
    The waiter initially was very friendly and helpful. He brought our drinks and bread, took our order and brought our appetizer and then salads. He did however leave our drinks empty.
    We ordered the following: Myself, a large rib eye; my husband a special cut 20 ounce rib eye; my daughter a porterhouse; and her husband the steak and endless shrimp meal. All the steaks were ordered medium.
    Mine came out well done and sent back and brought back medium rare. My husband’s came out gray and rare (aside from disgusting looking) and returned to be charred/seared on the outside and medium inside, which was accomplished. My son’s came out rare and sent back, as well as waiting about 45 minutes to get his second order of shrimp. My daughter’s came back bloody rare and returned 3 times for the same reason. Finally they offered her lobster tails to avoid waiting for another steak.
    Obviously this took a lot of time. My son was not given any more shrimp until the lobster tails came out. Also, it should be apparent that no one ate at the same time.
    Her birthday ice cream never came out.
    Our waiter it seems was given a large party after our salads and was barely to be seen again. The manager and other servers handled our table from that point on.
    When brought the check, the waiter did appear and made it a point that the bill was not the full price and how much it would have been. I suppose to earn a larger tip.
    What do you feel in all honesty that the manager should have done?
    I must add that toward the end, my condition exacerbated and could barely sit still, stand or walk, and have been that way until today, so far. I had to sleep on the downstairs couch that night as I was unable to get up the stairs at all to get to the bedroom.

  7. My family and I had the most enjoyable dinning experience due to the excellent service we recived from our server Amanda at your Outback store #1813
    It’s been a long time since we’ve experienced this level of service.
    We are a military family and travel the US constantly.
    This amazing woman should be commended for her great people skills and service.
    Thank you.
    Amelia Detrinidad

  8. Awful experience. Took my daughter out for her 21st birthday to the Outback in Maumee, Ohio at 5pm 10/4. Took nearly 10 minutes for someone to come to our table. There were 10 people in our party. 8 ordered steak and all you can eat shrimp. the other two were children. All but one steak was overdone. The medium rare was medium well. All were extremely dry. Mother in laws loaded baked potato came with butter and sour cream so that went back. her steak was rare when she ordered med well. Came back well and very dry. Went back a third time. The third steak was the cheaper cut (she ordered the ‘upgraded’ $17.99 version. that one went back. Fourth time was a charm. Everyone else kept theirs as we were going on over an hour and didn’t want to wait any longer. Now for the shrimp refills; bland and tastless except for the buffalo because that was bottled sauce that they couldn’t screw up. Fried shrimp and scampi were totally tasteless. Ordered a refill as soon as our dinner came and it took 20 minutes for those to come and mine didn’t even show up! Five minutes later they did. We all ordered another round and it took another 20 minutes for our second refill. My daughter didn’t get hers and she told the waitress to ‘just skip it’. We were there for two hours and fifteen minutes and had two refills of tasteless shrimp. I complained to the manager and she knocked a whopping $18.00 off our $95 bill. Though I accepted it, it was alot less than i had expected. While reviewing the bill, they took the $18 off the lowest bill which was not mine. I had the waitress redo the the bill. She brought it back and it had an extra $14.99 dinner on it that belonged to my in-laws. I had her correct it again. Bottom Line: Stay away from this location. (we also had an issue with their other Toledo location on Monroe St. Ribs were way, way, way overcooked)

  9. My husband and I just had a baby and decided on night 3 to get outback to go. We were looking forward to it all day long. We ordered 3 outback specials (my mother is here as well) and every single steak was tough and impossible to cut; truly the worst steaks we have ever had. I’m not one to write reviews like this but we didn’t even give it to our dog, it was that bad. I’m very disappointed in the quality as well as money spent on food we didn’t even eat. :(

  10. My husband and I always order our anniversary dinner from outback in Norman Oklahoma. We usually get it to go. Tonight I ordered to pick it up at 7:20. We got there at 7:16 our meal was brought right out. When we got home which is less than 5 minutes away we found that our food was cold. The mashed potatoes were half of what they normally are and cold. The steak was also cold on the outside and on the inside. When I looked at the receipt that was in the bag it said 6:56. So apparently our food was prepared almost 25 minutes before pick up. We generally love outback but this was a horrible experience especially because it was a special meal.

  11. We decided to go to Outback tonight for our kids birthdays. Usually, the food and service are great but tonight was a terrible experience. First off my steak came out wrong and after the third steak they finally got it right. The manager was nice and did all he could to right the wrong, but in the end we came to dinner for our kids birthdays. We told the waiter we were celebrating and I walked out if there so disappointed that they didn’t sing or what so ever aknowlege we were there celebrating their birthdays!!. I can understand an adult not wanting attention but kids, come on. Celebrate them, I would have bought dessert just to have been able to sing to them. It might be awhile till I return to the Chico, Ca location. You left me with a sour taste in my mouth.

  12. morning, this is not a nice comment…we live in brooklyn, ny..11228..we frequent the outback on 15th.ave and 86th..since we live very close…my husband stops there at least 3 times a week..to have a couple of beers before coming home…well, first of all you got rid of coors light on tap..so he went to bud..not bud light..he can’t drink that..ok now that gone. i mean on tap..now your signature beer fosters, is no longer..how can that be…he is not going to pay $4.75..for a bottle…when the pint is only 4.00…he is not going to pay more for less, when the pints are 16oz’s.. and he then walked out…and believe me…he spends money there..so i don’t know what your going to do about it..but you lost two very good customers..till things change..it was nice while it lasted, mariann & wayne marshall

  13. Hiiiii, I’d like to take this opportunity to praise Outback Steakhouse and Bloomin’ Brands for one of its employees. I recently had an issue with my credit card at the Outback located on Archer Road, Gainsville, Florida-USA, and Jason, the store manager was extremely helpful and understanding. Jason went above and beyond his call of duty to make sure me and my sons had no problems with the dinning experience. It is remarkable that employees like Jason are happy to give their all to ensure an enjoyable experience. Thank you, Jason!!!!!!!

  14. We went to celebrate ,first our order came out but not complete. We had to ask for bread.We also needed room for a wheel chair and that seemed to be a problem.We had to find a handicapped spot outside only two and there was two spots right up front for carry outs.Our server was so busy, why cant you have runners to fill drinks and pick up dirty dishes.There were people standing up front with nothing to do.The day was ruined and we always had a nice time. It will be a long time before we come back if ever.

  15. I have always been an Outback fan, sang your praises as the best of the best chain restaurants. Your franchise in Princeton, WV has erased this glowing impression. If tonight was the only time we had a bad experience, I would not be writing this email. Six weeks ago I ordered a Caesar salad – it came from the kitchen with over half consisting of Brown lettuce. When I called it to the servers attention, not for a refund, but for a reality check he showed it to the manager. Did the manager come to discuss, no….she told the server to offer me a free dessert. Tonight, we gave it another shot. Inattentive server, had to ask for bread, didn’t receive the shrimp or salad we ordered for one patron….no remulade for the shrimp on the Barbie…all the time waiting for these items to be delivered. Just sad. The clincher? Once again brown lettuce. Seriously Outback, I have higher expectations and I am tired of being disappointed.

  16. My first and last time I will ever go to outback! Our server anthony was not attentive at all and it appeared to us he gave everyone around us great service but us. I’m in the restaurant industry and I know how stereo types go but I my self treat all my tables equal. I’m very upset with everthing about our experience.

  17. Just wanted to say that Daniel at the Frederick Outback was an amazing server. He went above and beyond our expectations. What a nice change from the typical average service. He was polite, friendly, and made sure we were completely satisfied!! Totally impressed with this young man.

  18. The food tonight was horrible. We paid $90 for a meal that we didn’t enjoy, very disappointing. We had our kids with us and didn’t have the time to complain and have everything remade. We will not be eating there again. (Surprise, Az location)

  19. We visited the outback in kona hi. Our blooming onion was very greasey. We had the brownie sunday. It was the worst brownie we ever ate. We wanted to tell someone but the server never came back except with the bill. Th manager was nowhere to be seen. There was no music outside. They did not even light the torches. This turned us off to going to outback back at home.

  20. I travel for a living and I often eat at restaurants. It is so seldom that you are surprised by a food item when you eat out as often as I do, but I recently had your chicken tenders and I must say they were wonderful. You have taken the basic and made it extrodinary. I couldn’t believe that I was so excited over chicken tenders, but I truly was. I want to commend you on a job well done. FYI I was at the Outback in Sioux Falls, SD on Caroline when I had the chicken tenders.

  21. My daughter and I just ate at the Outback in California, Maryland. It was the best dining experience we have had in years. The food was delicious, the waitress was pleasant, and the manager took the time to bring my daughter an extra order of green beans when she accidentally dropped a few beans on the floor. We will definately be going back!

  22. Visited outback in old bridge, nj. Food was burned and had to wait for new steak. I had a 50% coupon for one dinner and instead of taken it off the burn food, the manager, Jennifer T. Refused to the right thing. On top of that they charged me for the replacement steak. Manager JenniferT. Was very unprofessional while speaking to us. Very disappointed since I come here often and never had a problem ..,,,,

  23. My boyfriend and I ate at the Outback in Winston Salem, NC tues night Dec 3 and I was disappointed in our service. We ordered an appetizer before our meal but requested to have our salads w/the appetizer. Well the wings came but no salad, we waited and waited plus asked our waiter for our salads. He promised they were on the way, needless to say our wings were gone by the time we finally got our salads. Then after 5 mins of getting the salads our meal was there. Not my idea of great service!

  24. We visited the Brentwood Tennessee location November 28th..We waited 45 minutes to get our food .Our steak and potato was cold.We sent it back and they warmed it up and sent it back out.They steak was overcooked.We has awful service,couldn’t get our drinks refilled. We were very disappointed with Outback.We will choose another steakhouse the next time.

  25. We have been customers for years, however, are very disappointed in the recent quality of your steaks. We were told you no longer cut steaks in house, but rather depend on an outside vender. That may be the reason for the decline.

  26. To whom it may concern
    My name is Josh Duncan I am the Kitchen Manager at Sedona Taphouse I recently got engaged and my fiancée wanted to have an engagement dinner so we decided to go to Outback. I’m all about first impressions our menus were torn almost completely apart, we sat there for 7-10 mins before we were greeted. A lady in our party orders a diet coke and the server says oh here is an extra one which was on a tray with dirty dishes, now how would we know where that came from?So I tried to put that to the side my fiancée orders a chicken salad which had very undercooked chicken I’m just confused how a chicken that undercooked even left the kitchen, I ordered a full rack of ribs and there are 6 bones on there now I’m not sure if that is the correct portion the server claims that is a full rack. I saw a server running drinks and he wiped the sweat off of his face and wiped it on a napkin on his drink tray. Not once did a manager ever come by the table. I’m more discussed, I remember when outback was one of the best restaurants to go to and I hope they clean up a little. Thanks for your time

  27. Your location in lynchburg is poorly ran an has been for years. We did our annual trip to your lynchburg store hoping things had changed but it has not.the onion was over cooked as usual I ordered my steak med my wife ordered med rare/med. My steak was well done wife med well. So we left!
    Sad to get a good meal at out back we have to drive a hour to Charlottesville or Waynesboro to get a good meal at outback.

    As sorry as the Lynchburg store is you should shut it down its probably doing more damage than good to your brand.

  28. Went to eat at the outback in leominister, MA. Was very disappointed in the quality of the food. We ordered three steaks two were cooked perfectly and one was absolutely horrible. It was very tough and chewy we asked for another and the second one was way overlooked. My mother ordered ribs and chicken. Her chicken was so dry and overcooked it tasted like card board. I was also very disappointed to order a 15.99 steak for the server to tell me they only offer one side at lunch. I have been to outbacks in multiple different states and never heard of that. If that is the case I will be enjoying my steak at a different chain steak restaurant. I usually love outback but this visit was extremely disappointing.

  29. Heard 3 advertisements today about Outbacks $5 burger Mondays. My family & I went to Outback tonight for dinner. The $5 burgers were no where to be seen and when we asked the server about it, her respnce was “oh yea, that’s over” I then mentioned how I heard it on the radio today and she said there’s still a button for them on the computer. I knew more about the selection of burgers then she did or pretended not to know anything. She then asked us if we wanted to add on fries for $1. Of course, we said yes, Outback has “THE BEST” French fries! When our meals were delivered, the burgers were only 4 ounces each (Mc Donald’s size) and fries from somewhere other then outback. “Oh yea, we ran out of fries last night” was her answer. We felt like because we were not ordering $25 filet’s this particular visit that we weren’t treated with the same respect & consideration.

  30. Went to dinner at location 0350 sanford, fl. It was definitely not up to usual standards, waited long for drinks to show upwhich was not correct. Ordered two prime rib dinners very tough, first thought knives were dull, was tolf by the manager they are sharp knives. We were offered anothet piece but declined because not appetizing after this dissappointment. We paid the whole tab and probably not return.

  31. January 12, 2014

    Friday night January 10th we had the worst experience while out dining at Outback Restaurant in Fort Lauderdale. When we arrived and got seated in a booth in the bar area we asked the waiter what the happy hour drink specials were. He responded by showing us a menu and not giving us the full information. My husband ordered draft Budweiser beer. The beer had turned skunky and had to be replaced with bottle beer.
    When it was time to order our dinner, my husband ordered the filet and shrimp on the barbie, with a baked potato with cheese, extra butter and bacon and potato soup. He specifically asked if there was onions in the soup because he detests them and the waiter responded that there was no onions in the soup. I ordered the filet with a lobster tail, a baked potato with sour cream, bacon and cheese with a Cesar salad. We also asked for a loaf of bread.
    Our soup and salads were delivered to our table and my husband’s soup was onion soup and my Cesar salad had only two croutons in it. I was not able to eat my salad at the time it was served because I could not catch our waiters attention to ask for silverware. When we finally got his attention he took the onion soup away and never brought the correct soup. When I finally received my silverware package it contained a fork with dried food particles on it. I asked for a clean replacement and never received it.
    While we were waiting for the replacement soup a server brought dinners that were not what we had ordered. The dinners were the fillets but both orders had a lobster tail and the potatoes were not what we had ordered. We explained it wasn’t the correct dinners and he left with them. About another ten minutes went by and our own waiter brought back the same dinners we refused and explained there was a mix up in the kitchen. He said there was a shrimp order on it’s way and we could keep the extra lobster tail that it was on him. We accepted the dinners and again asked for a clean fork and an order of bread that still had not arrived.
    We started to eat the dinners and realized that it was cold. We explained this to the waiter when he finally brought us a loaf of bread and he apologized but made no attempt to replace the dinners or heat them up. I never received a clean fork and gave up on asking for one so I used the one from my salad.
    So while we were eating our cold dinner another patron came into the bar and asked about happy hour specials. The bar maid explained that mixed drinks were fifty percent off and what other specials were available. When our waiter came by after our dinner was finished I asked him why he didn’t explain the happy hour specials to us. His reply was “Oh, did I not tell you about them? I’m sorry. Can I get you a cocktail now?” By this time we were so disgusted by the experience we just declined and asked for the check.
    When the check came and I reviewed it, we were overcharged on the bill. We were charged $3.00 extra for the filet and shrimp dinner and charged $9.99 for the lobster that was not ordered that the waiter said was on him. By this time I am extremely upset and got up in search for our waiter. I showed him the check and again he apologized and said he would adjust it. You would think with all that happened that at least a manager would have come to our table and apologize, but that was not the case. No manager ever came to our table.
    I am not usually complainer or letter writer but this was such a horrible dining experience that I felt compelled to make corporate aware.

    Very disappointed customer

  32. My husband and I really love the Outback. My favorite thing is the seared Ahi tuna. I would love it if you would make it into a meal or bring back the Ahi tuna steak!

    Thank you,
    Leslie Becker

  33. We were very disappointed with our last visit to the orange park florida store. My husband ordered a bone in new york strip med. rare it came out med. well. I ordered the filet well and it came out med. rare. The manager took my husbands off the bill and did nothing about mine. This is the fifth time we have been in the past few months that our orders have been wrong and little to nothing has been done about it.

  34. I am putting this on a public forum like this in an effort to contact someone at Outback that cares. I called corporate offices, and I requested an email address for a joint venture partner, and they were unhelpful. I am writing as a long time customer and as a concerned customer. I am very concerned what is going on in your Stuart, Fl. location. You have a BOY in this 30′s that has a history of hosting underaged drinking parties. He even went to jail for hosting one such event where four young boys were killed after leaving his house intoxicated. We were a little taken back when Outback hired both of these boys back, but we figured lets not make a big deal. Then both of the boys started dating high school girls. The one boy has moved on since then, but the other BOY David “Bubba” Harper still works there. Here’s what the present issue is. First off David is now well into his 30′s his underaged girlfriend grew up, wised up, and dumped him. Now he has started up with another girl still in High School. This BOY is a predator. Also for some reason your management has thought that it would be a good idea to allow David “Bubba” Harper to serve alcohol as a bartender. Once again this BOY has gone to jail in the past for serving and hosting under aged drinking parties. Someone needs to put a stop to this before someone else gets killed. Your present management is very ineffective, and is not able to handle this. Someone needs to realize that the young kids working at your restaurants are young and look up to the experienced servers and bartenders, and this is not someone that needs to be in this position. Please look into this, we will also be contacting Martin County Sheriff regarding this.

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