Contact Outback Customer Service

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Contacting Outback Customer Service Center

Outback is part of the Bloomin’ Brands business founded in 1988. Other restaurants in the company include Carrabba’s Italian Grill, Roy’s Restaurant and Fleming’s Prime Steakhouse. All of the restaurants serve the same general foods in the same type of atmosphere, which has clearly worked well for the company. Outback is slightly different because it presents the typical steak and potato meal as an Australian adventure.

Contact Info:

Phone Contact Numbers

We were unable to find a phone number for Outback corporate on the official website. We did finally managed to secure the number from a third-party website, but we’re curious why Bloomin’ Brands doesn’t just share the phone number. The corporate office is located on the east coast, so customers should call between 8:30 AM and 5:30 PM ET.

  • Outback Phone Number: 1-813-282-1225

Mailing Address

Hidden in the last paragraph of the privacy policy is the address for Outback customer service. Most companies offer up the address to consumers who’d rather write than call, but Outback did not bother to include any contact information aside from a single customer service email form.

Outback Steakhouse LLC2202 N West Shore Blvd5th FloorTampa, FL 33607

Official Website

The consumer website for Outback is located at http://www.outback.com/. From the site you can check for nearby locations, read through the menu and even place an order at participating Curbside Take-Away locations.

If you want to contact the corporation behind Outback customer service, you can visit the corporate website at http://www.bloominbrands.com/home/index.aspx. This is the website for Bloomin’ Brands.

Social Media

There are three social media sites companies are most likely to join – Facebook, Twitter and YouTube. The first two connect customers with news updates and special offers. YouTube, on the other hand, is a portal for marketing commercials. When attempting to contact Outback customer service, Facebook and Twitter are your best bets.

Customer Service Email

The email form is the only piece of contact information, aside from social media pages, offered to consumers on the Outback website.

Our Experience

The Outback phone number you’re calling is the phone number for Bloomin’ Brands. If you call after business hours or during a scheduled holiday you will be transferred to the message center. The message center takes messages from callers for call backs the following business day. We left a message requesting a call back about ingredient details in a specific dish. We’ll let you know if the company calls us back.

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Rating: 1.6/5 (11 votes cast)
Contact Outback Customer Service, 1.6 out of 5 based on 11 ratings
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97 Comments on “Contact Outback Customer Service
  1. We try to get to outback once a month or so
    The service is always good along with the food,
    I don’t know what happened at your Tallahassee location
    My husband and i went today, at 2:15? first off it took 10 minutes
    For somebody to come to our table, we
    ordered the blooming onion which took 20 minutes to get
    We had ordered the steak and all you can eat shrimp
    I got the fried shrimp and my husband got the buffalo
    Both were just plain nasty, so when our waitress came by and
    Asked if we wanted another order we tried the scampi
    Which was worst then the first round. Our server was great
    But the food was horrible A waste of $40.00,
    Thought we would let you know

  2. We recently ate at our normal Outback. The 4723 S Yale Ave (In Tulsa Ok)restaurant. Our waiter was David. He was super friendly and we didn’t have to ask for a thing. He did a great job and the managers there are phenomenal. This store is doing a great job!

  3. My family and I went out to the outback in the villages Florida last night.
    Food was good service was ok. Everything was really going just fine until our server(guy named Pat)asked my uncle if he was finished with the “Dead Soldier” referring to the empty beer bottle on the table.
    I would really like to know if it is common practice for your servers to refer to empty bottles as “Dead Soldiers”?
    My Father, being a Vietnam veteran has lost more friends in his service to our country then he cares to talk about, was visibly upset by the comment. And would probably never say a word about it. Instead he’ll just stop going to a restaurant that he loves going to. I didn’t think that was fair. He has always enjoyed your restaurant, and probably goes there once a month. And now knowing that server is there he’ll most likely never step foot in your outback again.
    Pretty sad if u asked me.

    • Lighten up! Obviously the server was not talking about your Father’s lost friends. This is what is wrong with Society today, people take the most innocent comment and make a big deal out of it. And yes it is commonplace to refer to empty beer bottles as “Dead Soldiers”, without any reference to lost Veterans. I am sorry for your Father’s losses and appreciate his service. I too am a veteran, just an FYI.

  4. I want to commend the Victorille, Ca Outback!! The manager David is always on his feet, always friendly and always takes time to come acknowledge us as we are regular customers. He is partly the reason we continuously come back!!Also the bartender Nicole is amazing!!! She is an asset and another reason we come back repeatedly!! Thank You for your great and careful selection in staff. We will continue to support your restaurant.

  5. I am a commercial mechanical contractor and travel all over Texas with an average of 40-50 different locations per year. We recently had 3 jobs in Waco and spent 2 1/2 months in Waco off and on.

    During this time we visited the Franklin location 2 times.
    The first time we went to the store it was around 8:30 at night and so I wasn’t surprised when they were out of prime rib given the late hour. During that visit the drinks at the bar were fine.

    I took my employees back on 9/19/2013 for dinner around 7 p.m. I was sure that it was early enough to be able to get a prime rib this time as it my first choice of meat. I was assuming incorrectly. Again I was told that they didn’t have any that day. So I moved on again and chose a Rib-Eye. I asked for the steak to be prepared medium rare and we continued our meal. When my steak arrived it was cooked a shade less than well done. I sent the steak back after 2 bites and waited another 15 minutes for my medium rare steak to come out to my preference. During this time I ordered a second drink while waiting for my steak which set on the bar orders out for over 10 minutes while our waitress was talking with a table of people it appeared she knew. I finally asked for my drink a third time in which the waitress apologized to us again and walked my drink over from the bar.

    One of my employees had not been to an Outback prior to this night. He ordered a Rib-eye as well and as he finished a few bites of his potatoes he went to take a bite of his steak and noticed a straight black hair on his plate plainly in view next to the steak which ended his appetite for the night. Our waitress again apologized and half heartedly tried to appease my employee. At no point were we approached by the manager other than when my second steak was brought out by her. Needless to say I don’t believe he will visit an Outback again.

    We thought we had experienced all of the calamity of errors for the night until we received our bills. I was billed for beers when I didn’t drink any beers. One of my employees was billed for bar drinks that I had. The employee who didn’t eat due to a hairy plate was still charged for a Dr. Pepper and I thought to myself that is audacity to bill for a $2.00 drink after what happened.

    So I spent over $50.00 with tip for my meal and drinks alone and felt completely unsatisfied. I used to go to Outback on a regular basis prior to college. Since the opening of other options including Saltgrass, Texas Roadhouse years ago I began to realize that there were better options than what Outback has become over the years. When I have visits like I recently had in Waco this reenforces my thoughts.

    I deal with proprietors from multiple franchises all over the state of Texas all the time. If their businesses were run like this location they would be closing the door and have a feeling that the only reason this store is not hurting is that it is located in Waco and the fresh money coming in from new students every year at Baylor.

    I hope this helps to turn something around for your team.

  6. It all began very nicely. We were taking our 8 month pregnant daughter and husband out for her birthday, as we were in town for her baby shower. We were all excited. My children are students and cannot afford to go out very often and she said if my husband ever mentioned the free bloomin onion that he would have to take her out and buy her dinner. Well, he mentioned that Newman had won, so off to Outback we went.
    I have an extremely painful and rare neurological disorder; where stress amplifies the pain tenfold and effects her entire left lower limb and brain function, called RSD.
    We were seated where we really did not want to sit, but I was determined to be calm and make the night all about my daughter.
    The waiter initially was very friendly and helpful. He brought our drinks and bread, took our order and brought our appetizer and then salads. He did however leave our drinks empty.
    We ordered the following: Myself, a large rib eye; my husband a special cut 20 ounce rib eye; my daughter a porterhouse; and her husband the steak and endless shrimp meal. All the steaks were ordered medium.
    Mine came out well done and sent back and brought back medium rare. My husband’s came out gray and rare (aside from disgusting looking) and returned to be charred/seared on the outside and medium inside, which was accomplished. My son’s came out rare and sent back, as well as waiting about 45 minutes to get his second order of shrimp. My daughter’s came back bloody rare and returned 3 times for the same reason. Finally they offered her lobster tails to avoid waiting for another steak.
    Obviously this took a lot of time. My son was not given any more shrimp until the lobster tails came out. Also, it should be apparent that no one ate at the same time.
    Her birthday ice cream never came out.
    Our waiter it seems was given a large party after our salads and was barely to be seen again. The manager and other servers handled our table from that point on.
    When brought the check, the waiter did appear and made it a point that the bill was not the full price and how much it would have been. I suppose to earn a larger tip.
    What do you feel in all honesty that the manager should have done?
    I must add that toward the end, my condition exacerbated and could barely sit still, stand or walk, and have been that way until today, so far. I had to sleep on the downstairs couch that night as I was unable to get up the stairs at all to get to the bedroom.

  7. My family and I had the most enjoyable dinning experience due to the excellent service we recived from our server Amanda at your Outback store #1813
    It’s been a long time since we’ve experienced this level of service.
    We are a military family and travel the US constantly.
    This amazing woman should be commended for her great people skills and service.
    Thank you.
    Amelia Detrinidad

  8. Awful experience. Took my daughter out for her 21st birthday to the Outback in Maumee, Ohio at 5pm 10/4. Took nearly 10 minutes for someone to come to our table. There were 10 people in our party. 8 ordered steak and all you can eat shrimp. the other two were children. All but one steak was overdone. The medium rare was medium well. All were extremely dry. Mother in laws loaded baked potato came with butter and sour cream so that went back. her steak was rare when she ordered med well. Came back well and very dry. Went back a third time. The third steak was the cheaper cut (she ordered the ‘upgraded’ $17.99 version. that one went back. Fourth time was a charm. Everyone else kept theirs as we were going on over an hour and didn’t want to wait any longer. Now for the shrimp refills; bland and tastless except for the buffalo because that was bottled sauce that they couldn’t screw up. Fried shrimp and scampi were totally tasteless. Ordered a refill as soon as our dinner came and it took 20 minutes for those to come and mine didn’t even show up! Five minutes later they did. We all ordered another round and it took another 20 minutes for our second refill. My daughter didn’t get hers and she told the waitress to ‘just skip it’. We were there for two hours and fifteen minutes and had two refills of tasteless shrimp. I complained to the manager and she knocked a whopping $18.00 off our $95 bill. Though I accepted it, it was alot less than i had expected. While reviewing the bill, they took the $18 off the lowest bill which was not mine. I had the waitress redo the the bill. She brought it back and it had an extra $14.99 dinner on it that belonged to my in-laws. I had her correct it again. Bottom Line: Stay away from this location. (we also had an issue with their other Toledo location on Monroe St. Ribs were way, way, way overcooked)

  9. My husband and I just had a baby and decided on night 3 to get outback to go. We were looking forward to it all day long. We ordered 3 outback specials (my mother is here as well) and every single steak was tough and impossible to cut; truly the worst steaks we have ever had. I’m not one to write reviews like this but we didn’t even give it to our dog, it was that bad. I’m very disappointed in the quality as well as money spent on food we didn’t even eat. :(

  10. My husband and I always order our anniversary dinner from outback in Norman Oklahoma. We usually get it to go. Tonight I ordered to pick it up at 7:20. We got there at 7:16 our meal was brought right out. When we got home which is less than 5 minutes away we found that our food was cold. The mashed potatoes were half of what they normally are and cold. The steak was also cold on the outside and on the inside. When I looked at the receipt that was in the bag it said 6:56. So apparently our food was prepared almost 25 minutes before pick up. We generally love outback but this was a horrible experience especially because it was a special meal.

  11. We decided to go to Outback tonight for our kids birthdays. Usually, the food and service are great but tonight was a terrible experience. First off my steak came out wrong and after the third steak they finally got it right. The manager was nice and did all he could to right the wrong, but in the end we came to dinner for our kids birthdays. We told the waiter we were celebrating and I walked out if there so disappointed that they didn’t sing or what so ever aknowlege we were there celebrating their birthdays!!. I can understand an adult not wanting attention but kids, come on. Celebrate them, I would have bought dessert just to have been able to sing to them. It might be awhile till I return to the Chico, Ca location. You left me with a sour taste in my mouth.

  12. morning, this is not a nice comment…we live in brooklyn, ny..11228..we frequent the outback on 15th.ave and 86th..since we live very close…my husband stops there at least 3 times a week..to have a couple of beers before coming home…well, first of all you got rid of coors light on tap..so he went to bud..not bud light..he can’t drink that..ok now that gone. i mean on tap..now your signature beer fosters, is no longer..how can that be…he is not going to pay $4.75..for a bottle…when the pint is only 4.00…he is not going to pay more for less, when the pints are 16oz’s.. and he then walked out…and believe me…he spends money there..so i don’t know what your going to do about it..but you lost two very good customers..till things change..it was nice while it lasted, mariann & wayne marshall

  13. Hiiiii, I’d like to take this opportunity to praise Outback Steakhouse and Bloomin’ Brands for one of its employees. I recently had an issue with my credit card at the Outback located on Archer Road, Gainsville, Florida-USA, and Jason, the store manager was extremely helpful and understanding. Jason went above and beyond his call of duty to make sure me and my sons had no problems with the dinning experience. It is remarkable that employees like Jason are happy to give their all to ensure an enjoyable experience. Thank you, Jason!!!!!!!

  14. We went to celebrate ,first our order came out but not complete. We had to ask for bread.We also needed room for a wheel chair and that seemed to be a problem.We had to find a handicapped spot outside only two and there was two spots right up front for carry outs.Our server was so busy, why cant you have runners to fill drinks and pick up dirty dishes.There were people standing up front with nothing to do.The day was ruined and we always had a nice time. It will be a long time before we come back if ever.

  15. I have always been an Outback fan, sang your praises as the best of the best chain restaurants. Your franchise in Princeton, WV has erased this glowing impression. If tonight was the only time we had a bad experience, I would not be writing this email. Six weeks ago I ordered a Caesar salad – it came from the kitchen with over half consisting of Brown lettuce. When I called it to the servers attention, not for a refund, but for a reality check he showed it to the manager. Did the manager come to discuss, no….she told the server to offer me a free dessert. Tonight, we gave it another shot. Inattentive server, had to ask for bread, didn’t receive the shrimp or salad we ordered for one patron….no remulade for the shrimp on the Barbie…all the time waiting for these items to be delivered. Just sad. The clincher? Once again brown lettuce. Seriously Outback, I have higher expectations and I am tired of being disappointed.

  16. My first and last time I will ever go to outback! Our server anthony was not attentive at all and it appeared to us he gave everyone around us great service but us. I’m in the restaurant industry and I know how stereo types go but I my self treat all my tables equal. I’m very upset with everthing about our experience.

  17. Just wanted to say that Daniel at the Frederick Outback was an amazing server. He went above and beyond our expectations. What a nice change from the typical average service. He was polite, friendly, and made sure we were completely satisfied!! Totally impressed with this young man.

  18. The food tonight was horrible. We paid $90 for a meal that we didn’t enjoy, very disappointing. We had our kids with us and didn’t have the time to complain and have everything remade. We will not be eating there again. (Surprise, Az location)

  19. We visited the outback in kona hi. Our blooming onion was very greasey. We had the brownie sunday. It was the worst brownie we ever ate. We wanted to tell someone but the server never came back except with the bill. Th manager was nowhere to be seen. There was no music outside. They did not even light the torches. This turned us off to going to outback back at home.

  20. I travel for a living and I often eat at restaurants. It is so seldom that you are surprised by a food item when you eat out as often as I do, but I recently had your chicken tenders and I must say they were wonderful. You have taken the basic and made it extrodinary. I couldn’t believe that I was so excited over chicken tenders, but I truly was. I want to commend you on a job well done. FYI I was at the Outback in Sioux Falls, SD on Caroline when I had the chicken tenders.

  21. My daughter and I just ate at the Outback in California, Maryland. It was the best dining experience we have had in years. The food was delicious, the waitress was pleasant, and the manager took the time to bring my daughter an extra order of green beans when she accidentally dropped a few beans on the floor. We will definately be going back!

  22. Visited outback in old bridge, nj. Food was burned and had to wait for new steak. I had a 50% coupon for one dinner and instead of taken it off the burn food, the manager, Jennifer T. Refused to the right thing. On top of that they charged me for the replacement steak. Manager JenniferT. Was very unprofessional while speaking to us. Very disappointed since I come here often and never had a problem ..,,,,

  23. My boyfriend and I ate at the Outback in Winston Salem, NC tues night Dec 3 and I was disappointed in our service. We ordered an appetizer before our meal but requested to have our salads w/the appetizer. Well the wings came but no salad, we waited and waited plus asked our waiter for our salads. He promised they were on the way, needless to say our wings were gone by the time we finally got our salads. Then after 5 mins of getting the salads our meal was there. Not my idea of great service!

  24. We visited the Brentwood Tennessee location November 28th..We waited 45 minutes to get our food .Our steak and potato was cold.We sent it back and they warmed it up and sent it back out.They steak was overcooked.We has awful service,couldn’t get our drinks refilled. We were very disappointed with Outback.We will choose another steakhouse the next time.

  25. We have been customers for years, however, are very disappointed in the recent quality of your steaks. We were told you no longer cut steaks in house, but rather depend on an outside vender. That may be the reason for the decline.

  26. To whom it may concern
    My name is Josh Duncan I am the Kitchen Manager at Sedona Taphouse I recently got engaged and my fiancée wanted to have an engagement dinner so we decided to go to Outback. I’m all about first impressions our menus were torn almost completely apart, we sat there for 7-10 mins before we were greeted. A lady in our party orders a diet coke and the server says oh here is an extra one which was on a tray with dirty dishes, now how would we know where that came from?So I tried to put that to the side my fiancée orders a chicken salad which had very undercooked chicken I’m just confused how a chicken that undercooked even left the kitchen, I ordered a full rack of ribs and there are 6 bones on there now I’m not sure if that is the correct portion the server claims that is a full rack. I saw a server running drinks and he wiped the sweat off of his face and wiped it on a napkin on his drink tray. Not once did a manager ever come by the table. I’m more discussed, I remember when outback was one of the best restaurants to go to and I hope they clean up a little. Thanks for your time

  27. Your location in lynchburg is poorly ran an has been for years. We did our annual trip to your lynchburg store hoping things had changed but it has not.the onion was over cooked as usual I ordered my steak med my wife ordered med rare/med. My steak was well done wife med well. So we left!
    Sad to get a good meal at out back we have to drive a hour to Charlottesville or Waynesboro to get a good meal at outback.

    As sorry as the Lynchburg store is you should shut it down its probably doing more damage than good to your brand.

  28. Went to eat at the outback in leominister, MA. Was very disappointed in the quality of the food. We ordered three steaks two were cooked perfectly and one was absolutely horrible. It was very tough and chewy we asked for another and the second one was way overlooked. My mother ordered ribs and chicken. Her chicken was so dry and overcooked it tasted like card board. I was also very disappointed to order a 15.99 steak for the server to tell me they only offer one side at lunch. I have been to outbacks in multiple different states and never heard of that. If that is the case I will be enjoying my steak at a different chain steak restaurant. I usually love outback but this visit was extremely disappointing.

  29. Heard 3 advertisements today about Outbacks $5 burger Mondays. My family & I went to Outback tonight for dinner. The $5 burgers were no where to be seen and when we asked the server about it, her respnce was “oh yea, that’s over” I then mentioned how I heard it on the radio today and she said there’s still a button for them on the computer. I knew more about the selection of burgers then she did or pretended not to know anything. She then asked us if we wanted to add on fries for $1. Of course, we said yes, Outback has “THE BEST” French fries! When our meals were delivered, the burgers were only 4 ounces each (Mc Donald’s size) and fries from somewhere other then outback. “Oh yea, we ran out of fries last night” was her answer. We felt like because we were not ordering $25 filet’s this particular visit that we weren’t treated with the same respect & consideration.

  30. Went to dinner at location 0350 sanford, fl. It was definitely not up to usual standards, waited long for drinks to show upwhich was not correct. Ordered two prime rib dinners very tough, first thought knives were dull, was tolf by the manager they are sharp knives. We were offered anothet piece but declined because not appetizing after this dissappointment. We paid the whole tab and probably not return.

  31. January 12, 2014

    Friday night January 10th we had the worst experience while out dining at Outback Restaurant in Fort Lauderdale. When we arrived and got seated in a booth in the bar area we asked the waiter what the happy hour drink specials were. He responded by showing us a menu and not giving us the full information. My husband ordered draft Budweiser beer. The beer had turned skunky and had to be replaced with bottle beer.
    When it was time to order our dinner, my husband ordered the filet and shrimp on the barbie, with a baked potato with cheese, extra butter and bacon and potato soup. He specifically asked if there was onions in the soup because he detests them and the waiter responded that there was no onions in the soup. I ordered the filet with a lobster tail, a baked potato with sour cream, bacon and cheese with a Cesar salad. We also asked for a loaf of bread.
    Our soup and salads were delivered to our table and my husband’s soup was onion soup and my Cesar salad had only two croutons in it. I was not able to eat my salad at the time it was served because I could not catch our waiters attention to ask for silverware. When we finally got his attention he took the onion soup away and never brought the correct soup. When I finally received my silverware package it contained a fork with dried food particles on it. I asked for a clean replacement and never received it.
    While we were waiting for the replacement soup a server brought dinners that were not what we had ordered. The dinners were the fillets but both orders had a lobster tail and the potatoes were not what we had ordered. We explained it wasn’t the correct dinners and he left with them. About another ten minutes went by and our own waiter brought back the same dinners we refused and explained there was a mix up in the kitchen. He said there was a shrimp order on it’s way and we could keep the extra lobster tail that it was on him. We accepted the dinners and again asked for a clean fork and an order of bread that still had not arrived.
    We started to eat the dinners and realized that it was cold. We explained this to the waiter when he finally brought us a loaf of bread and he apologized but made no attempt to replace the dinners or heat them up. I never received a clean fork and gave up on asking for one so I used the one from my salad.
    So while we were eating our cold dinner another patron came into the bar and asked about happy hour specials. The bar maid explained that mixed drinks were fifty percent off and what other specials were available. When our waiter came by after our dinner was finished I asked him why he didn’t explain the happy hour specials to us. His reply was “Oh, did I not tell you about them? I’m sorry. Can I get you a cocktail now?” By this time we were so disgusted by the experience we just declined and asked for the check.
    When the check came and I reviewed it, we were overcharged on the bill. We were charged $3.00 extra for the filet and shrimp dinner and charged $9.99 for the lobster that was not ordered that the waiter said was on him. By this time I am extremely upset and got up in search for our waiter. I showed him the check and again he apologized and said he would adjust it. You would think with all that happened that at least a manager would have come to our table and apologize, but that was not the case. No manager ever came to our table.
    I am not usually complainer or letter writer but this was such a horrible dining experience that I felt compelled to make corporate aware.

    Very disappointed customer

  32. My husband and I really love the Outback. My favorite thing is the seared Ahi tuna. I would love it if you would make it into a meal or bring back the Ahi tuna steak!

    Thank you,
    Leslie Becker

    • Family of four ate at the outback in Staten Island,NY. This was the second time in a row that the steaks were burnt on the outside. They had to have the tops and bottoms cut off which was difficult because it was tough. I was told they cooked with weights, but my porterhouse had no char marks. The waiter, Michael G was great, although no credit for any of the burnt steaks. Don’t think we will be going back anytime soon. Was there on Saturday, May 10,2014 at table 7 at 9:27pm.

  33. We were very disappointed with our last visit to the orange park florida store. My husband ordered a bone in new york strip med. rare it came out med. well. I ordered the filet well and it came out med. rare. The manager took my husbands off the bill and did nothing about mine. This is the fifth time we have been in the past few months that our orders have been wrong and little to nothing has been done about it.

  34. I am putting this on a public forum like this in an effort to contact someone at Outback that cares. I called corporate offices, and I requested an email address for a joint venture partner, and they were unhelpful. I am writing as a long time customer and as a concerned customer. I am very concerned what is going on in your Stuart, Fl. location. You have a BOY in this 30’s that has a history of hosting underaged drinking parties. He even went to jail for hosting one such event where four young boys were killed after leaving his house intoxicated. We were a little taken back when Outback hired both of these boys back, but we figured lets not make a big deal. Then both of the boys started dating high school girls. The one boy has moved on since then, but the other BOY David “Bubba” Harper still works there. Here’s what the present issue is. First off David is now well into his 30’s his underaged girlfriend grew up, wised up, and dumped him. Now he has started up with another girl still in High School. This BOY is a predator. Also for some reason your management has thought that it would be a good idea to allow David “Bubba” Harper to serve alcohol as a bartender. Once again this BOY has gone to jail in the past for serving and hosting under aged drinking parties. Someone needs to put a stop to this before someone else gets killed. Your present management is very ineffective, and is not able to handle this. Someone needs to realize that the young kids working at your restaurants are young and look up to the experienced servers and bartenders, and this is not someone that needs to be in this position. Please look into this, we will also be contacting Martin County Sheriff regarding this.

  35. Hi
    I receiver a email that on superbowel sunday that the Wings were on sale 20 for $14.99. That and a salad is all that I have at your resturant thats how much I really enjoy your Wings. Me and my husband went to the OutBack in Danbury, Ct to get the wings and stay for the game. I am not a football fan and could careless, but it was more for him. We went to order the wings and was told that the Wings was sold out. That they only had 300 hundreds Wings. What kind of game is OutBack trying to play. Thats not how you get people to come to your resturant. I was so Angery that I was ready to leave. My husband convinced me to stay and he ordered me a salad and that was not even done right, the bread was not even good. My whole visit was the worst that I have ever had at OutBack. So because of that bad experence I plan to take my money else were to spend it. Their are other resturant that will do all that they can to keep their resturant customer happy. Not tricking them with offer that advertised something that was not so. I do not plan on visiting OutBack resturants in the near future. Thank You but no Thank You!

    Yours Truly
    Very disapointed non-Wing eating Customer
    Nicole Brown

  36. I made a reservation for three people. We arrived just before our reservation time and there was no record of our reservation. We waited 45minuets to an hour for hour table. The hostesses were unorganized and unhelpful. Generally I was I satisfied with this visit and honestly I am appalled that a restaurant such as Outback would not have a digital reservation system such as OpenTable.

  37. Sitting in outback warrenton va and there are no servers due to labor cutbacks. 3 people at host station scratching their heads on where to seat people. There are over 20 tables empty and a line waiting to be seated.

  38. my Husband And I Got 2 Apps An Entree Each And Dessert So We Had A Lot Of Leftover Digging Back Into The leftovers I Was Eating The Blooming Onion And Was Chewing On Something TUff I Pulled It Out And Could Swear It WaS plastic. My Husband Looked At It And Thought It Was Plastic Too So He Called The Outbacks On University Where We Ate. He Talked To The Manager And He Said The Onions Are Freshly Cut And Not Around Plastic So That Was That. But I Know What I see.I Took A Picture. I Wish This Comment Had A Picture Upload.

  39. We are regulars at Outback. We go atleast once a week.I was appalled at the management style on how to handle a situation at your Irving, Texas location Hopefully someone from your corporate office will contact me.

    came to outback for a family dinner. The service was fine at first. It went down hill from here. Our steak didnt come out cooked correctly then we received the wrong steaks? The runner had no idea what kindof steak we had order or if we received the correct type of steak when we questioned him.
    We waited so long for A1 sauce that our steak was cold and the manager had to recook it for us. The other (2) tables around us already sent their steak back and the other table was served cold coffee.
    It was now time from dessert. I had over heard another server tell the table next to us they could make the sinful sundae that was no longer on the menu but it would take a little longer to make it. So we asked iour server if we could order the sinful sundae. She said no, they no longer offered it. We saw the other server and called her to our table and asked if it could be made. She said yes, but it would take a roughly 10 minutes. I said get i want that plus the other dessert for my daughter. 15 minutes later our server came out with my sinful sundae but no dessert for my daughter? The server thought we no longer wanted it since I ordered the sundae. The manager “Scott” came over and apologized for the mistakes that had happened and offered 25% off our dinner. Scott (mgr) was seating a guest and passed our table and told the other server never mention the sinful sundae to anyone again in a very stern voice! Of course loud enough for customers to hear. I apologized out loud to the other server, loud enough so Scott could hear. Scott then came to our table and said I was not reprimanding my server? Really beause we heard your tone, and that was VERY unprofessional to stay that out in the dinning area. I told Scott our experience this evening was horrible and that the server offering to make the sinful sundae was the best part of the eveing. Scott just walked off. we paid our bill and left! I will never eat at that outback again! and I will pass the word to my friends….

  40. We went to Outback last night. Got the lobster and steak dinner and it really was quite a joke. First commercial says 14.99 turned out to be 18.99 and you get a piece of lobster that’s the size of a shrimp that’s filleted. Talk to the manager, the manager was very very nice and we we had a wonderful waiter, Kacy. Manager was, I think her mane was Shenna??? Service and management could not have been better. The meal was questionable.

  41. Very disappointed with the service at the Atlantic and Hodges location in Jacksonville. My kids and their friends went for dinner and the waitress did not come to their table 10 minutes. Did not offer to bring them bread and the 2 couples behind them came in 20 after them and received their food first. I contacted the manager and to her of my dissatisfaction of service – was it because they were kids? There $100 is the same as another customer….she said she would be sending something out and asked for my address – 10 days later still no response. The kids said the couple also complained about the service and the waitress – very disappointed and will not be returning. We typically go there once a month but no longer. The location on Atlantic has really declined in service to their customers.

  42. My son treated me to dinner last night as I am having knee replacement surgery later this month. After dinner I wanted a flavored coffee and was told you don’t have them on the menu. I them asked fro a regular coffee with a shot of Baileys Irish Cream to put in my coffee. It was very good, but when the bill came I was charged $9.00 for the shot. I was taken back and feel that is extremely overpriced for one single shot.

    I would appreciate your thoughts.

    The location was at the Crossroads at the StTen Island Mall, Staten Island, NY.

  43. My husband & I are vacationing in Georgia. We are from Wisconsin. We thought we would get a bite to eat at the Outback Steakhouse in Warner Robins, Georgia. 3088 Watson Blvd. It is a Saturday eve, April 5th, 2014. We arrived at 7:05 pm. It was very busy which we knew it would be. We waited 45 minutes to be seated. We ordered a blooming onion as an appetizer and it came promptly. Then things went downhill!! My husband ordered a Prime rib sandwich and I ordered a Buffalo chicken sandwich. We were waiting and waiting for our sandwiches!! 40 MINUTES AFTER WE FINSHED THE BLOOMIN ONION OUR WAITER REFILLED OUR WATER. THEN THE PEOPLE BEHIND US WHO ORDERED AFTER US WERE SERVED THEIR ENTREES. WE FLAGGED DOWN OUR server AND HE SAID ORDERS GET MIXED US SOMETIMES AND OURS WOULD BE RIGHT OUT. Another 10 minutes went by and our server realized we still hadn’t received our meal. He finally brought out our dinners which were deplorable!! Fries were limp and cold! My chicken sandwich was cold, burnt to leather and grease laden. My husbands prime rib sandwich was cold including his au jus for dipping. Our waiter already knew by looking at the meal that is was not palatable and sent over the manager who apologized, and asked what he could get us to eat. His excuse was that they were too busy. NOT OUR PROBLEM!! By this time it was after 9pm. We left both our meals and walked out. So very disappointed. It will be a very cold day in hell before we ever go back to OUTBACK STEAKHOUSE!!!


  45. We have visited the Tyrone Outback in St. Petersburg, Florida for several years and have had great service and food almost every time, but when my girlfriend of 19 years returned from visiting her family in LA, wanted a steak, she suggested Outback. Our server, Barry M, seemed nice and enthusiastic but I could not have been more wrong.
    We decided to split a 14 oz NY Strip with a side of grilled shrimp and a house salad with honey mustard, which he repeated back to us exactly as we ordered it.
    After the salad was consumed Barry delivered the steak to our table and asked us if we needed anything else…. she looked at me and together we said in chorus, “Just the shrimp”
    He looked a bit confused and walked off without a word (we expected somthing like ‘Oh sorry, I will bring that right back’) in the direction of the to go station with a large to go bag in his hand. We expected an order of shrimp to come out in the next couple of minutes.
    I started to mix the butter in my potato and noticed it was not hot enough to melt the butter (it was not cold but about body temperature). So, we sat there with a steak waiting for the server to return with the shrimp and anticipated another wait as he would need to bring us another potato.
    Approx 8-9 mins went by without a sign of our shrimp, so I asked another server who was running food to booth in the bar area to please bring us another potato, as this one was not hot. I had placed it on a side plate to return it. So, again we were at the table with a steak, waiting.
    Another 3-5 mins passed and Barry showed up with another potato – barely warmer than the previous one and the shrimp, it was also not hot (but I didn’t know that until he had walked away)
    No explanation, no “Hey sorry for the delay”, nothing as far as an explanation, he acted as if a luke warm potato was normal and forgetting the shrimp was no big deal and hey, sitting for more than 10 mins while your steak is getting cold is not an issue.
    My girlfriend was tired from spending about 10+ hours going thru the process of flying from LAX and just wanted to eat and go. So she didn’t want me to complain, things sometimes happen.
    BUT, that’s not all……
    Barry actually had to add insult to injury by asking us if we wanted to take the gristle/trim waste from the steak home with us – it appeared to me that he thought we were cheap because we decided to split a steak instead of ordering 2 entrees. Now it started to make sense.
    I was going to give him a piece of advice, but my girlfriend quickly handed him a credit card and he shuffled off, still she didn’t want to complain, so I let it pass.
    BUT it is still not over, when he returned with the credit card, apparently he was very interested in her name and called her by name Miss XXXXX, and that he hoped she would come back soon, making me look like a persona non-Grata. Well I can’t tell you how upset I was by this time, and frankly, if I were a bit younger and a bit more foolish, well, Mr Barry M would be wearing that gristle instead of offering it to us as a doggy bag.
    Rest assured, we will not be visiting that Outback again. As a matter of fact, I have a friend that owns the steak place – Cody’s Road House – across the street and we would rather eat peanut butter sandwiches and pay for a steak there, than set foot in that Outback anytime soon. Especially if that server is in the building.
    What a waste of $31.49 – not to mention the time and embarrassment I felt with the treatment we received

    Respectfully a former longtime customer,

    Michael Guinn

  46. The last 3 times we have been to the Outback location in Farmington NM is has been very disappointing. I know that the ownership/management has changed (sometime in the last year I believe). The previous owner was terrific, the QA on the food was always top notch, the service was great and the interior was spotless. At our last visit we ordered 2 sweet potatoes and 1 was bad and neither was cooked completely, the chicken on one dish was bad, the salad was wilted, and the high hair that was brought to us was filthy. Along with this, the interior of the restaurant was dirty, I noticed a layer of dirt over everything. We use to love going to Outback, but today we left hungry and disgusted.

  47. We frequently visit the aspen hill, Maryland restaurant. We always get wonderful, extraordinary customer service from Evelyn D. She is always friendly, outgoing and takes extra time and gives us exceptional customer service. She goes out of her way to make sure we have a wonderful time. Yours truly, Larry and Julie

  48. So very disappointed in our service last week while dinning at the Knoxville location off Ceder Bluff Rd ! We ordered apperizers steaks and burgers ! Even the bread was harder then rock ! All our meals were either under cooked or over cooked our appetizers were cold as well ! When told our waitress about all of this she was very rude n seemed annoyed that she had to return our dinners to the chef. When meals returned THEY STILL WERE NOT COOKED FOR THE WAY WE ORDERED THEM! I asked for a manager and that never happened! So surprised with our service and food ! We go to outback at least twice a month and I must tell you that we will probably be the last time especially spending over a $100 for meals
    Thanks for your time just wanted to make u aware of this

  49. I had been traveling all day (10:30am-8:30pm) and finally made it back to my home in Florence, SC and thought I would treat myself to some outback. I called on my way in and placed my order. I got home and opened my container of a bloomin’ burger with extra bloom sauce and sweet potato fries. It was terrible. There was a nickel-sized squirt of bloom sauce and about 3 bloomin’ onion petals on my burger. Not only that, my fries were evenly burnt to a black char, literally (I took a picture it was so bad). This is the first review that I have ever written. I am a very understanding person, I am young and have been a server for several years, however, this was completely unacceptable! I will not be going back.

  50. Went to #2021 on 5/12/14 at 8:23 pm sat at table #48 atmosphere was very good, food was excellent but the service from our waitress was horrable (Lindsey T) I got a double rum and coke she asked but she failed to maley wife the same offer when my wife asked her about it there were arguments and excuses from her. We voiced disapproval to (Tiffany M) she was great she comped a drink for her try as she could the waitress is doing her best to destroy your business.Tiffany gave us a coupon with the date
    on it is (mum’s so nice twice) and told us to use it well you guessed it Lindsey said it wasn’t good. The date on the card said valid May 12-June 12 2014 again Tiffany was supurb she tried her heart out but Lindsey was doing her best to ruin our experience 5* for Tiffany no * for Lindsey thanks for your time well go back because of the food but we’ll reject Lindsey as out waitress

  51. Was at your Fort Lauderdale Federal Hwy 33308 Location yesterday. It was the worst experience for an Outback ever! Ordered Victoria Filet. A piece of overcooked mystery meat! Service is way under par. I used to be a regular but every time we went back it got worse! You might as well close this store because it is ruining the brand of The Outback! I thing it is too late for a reboot but you must know how to fix under performing stores, This Outback is soo bad that it is funny how the service and food could be this bad. I know this is a standard complaint that management is not listening to it’s customers. so good-bye OUTBACK!!!!

  52. I have been an outback fan for years,however iam loosing my enthusiasm with regard to the level of your choices.i had your much Ballyhood barbaque special last night at the outback in Ocala,which is wher I go 99% of the time my review follows: 3 very fatty ribs,4 undersized shrimp,I very dried out piece of chicken,the little bit of bbq sauce that was applied left a lot to be desired.this is after being dissatisfied with my last three meals here.needless to say I will hesitate to continue to patronize this establishment.

  53. Went to outback in Waynesboro Va tonight on our way to theOuterbanks. The service was awful. After being seated took 20 minutes to get drink order. The waitress that took order never did return. Complained to host another person delivered drink, only had sodas and tea. Waited another 10 minutes finally got someone to take order after saying something to manager. Never did see him again .he never checked on service or how we were doing. Then took 17 minutes to get salads. By this time our party is really fed up. I will say the dinners were good tho.it was only a group of 6 and even tho a Fri. They were not overly busy not to warrant this kind of service. But the barmaids had plenty of time to talk with the 4 people at bar and wait people had time to converse at corner of bar. Must be a company problem in some ways. I don’t go to the store in Troy Oh for similar reasons. I don’t care how good the food is will never make up for rotten service

  54. I had a terrible experience recently at the Outback Steakhouse
    In columbus ga. Everything was going fine the wait staff was pleasant
    We got milk shakes and steaks we started eating when
    A cock roach flew and landed in the table and ran
    Across my plate. I threw my steak, jumped up and
    Screamed. No we didn’t finish and yes we left.
    The manager didn’t make us pay but I would have just
    To get out of there. Everyone had no more then two bites and we
    Left freaked out and hungry.

  55. For the first time in years- I have started having issues at Outback. Not with the service, but with the food. I thought maybe a month ago, it was a fluke, I went to your restaurant and found my 10 oz ribeye to be terrible (I ordered it medium/rare) and looked like something I would get at Ryan’s steakhouse a buffet style joint. I also ordered the loaded mashes potatoes- and the potatoes itself( minus the ingredients to add) were so salty I couldnt eat them. I thought at first, it was a fluke- but after I did curbside takeaway tonight I decided Outback must have changed their “cuts of beef” or decided to go cheap on your customers? I am highly just disappointed because whenever I wanted a good ribeye I would call Outback, now I have decided that is not the case. I cannot call Outback for the quality food that I used to get- my neighbors have also noticed a difference- and it stinks.

  56. My wife and I have been eating at Outback Steakhouses for years and had always looked forward to going there on weekends and on trips we always found an Outback to eat at. However your service has gone downhill as has your food quality I ain’t so dam sure your not taking lessons from Moochella Obama’s school lunch program. Over the last few years I have noticed that you have cut your steak portions down from what you originally served and the quality of the meat is less than poor. your baked taters are noticeably smaller than a tennis ball. Last night I ordered a salad WITH OUT cucumbers I hate cucumbers guess what was in my salad? chopped up cucumbers, the bread was cold and undesirable my steak was thin and not cooked as I had ordered, the blooming onion was cremated on one side and the other side was not cooked, they brought us another onion and it was the same. What really pisses me off is the fact that ya”all have cut the portion size down and are still selling them as originally sized. Do you idiots really believe that the American people can’t tell the difference? I realize that ya”all need to raise your prices do to the failing economy and I know that food prices have spiked. But don’t try and pull the wool over our eyes thinking were ignorant and can’t tell the difference. I can tell the difference in the size of the food containers in the store yet we are also being charged higher prices at the store for less. Don’t go down this road of deception, revert back to your original format, raise your dam prices to what you need to survive. People will continue to come into your business if you provide good food. As for me I don’t know as this has been going on for quite sometime now and have no desire to keep being violated, But then again them blooming onions are irresistible, however I broke worse habits. It’s your choice and I am a forgiving person so pull your heads out of your hind ends and do right by your customers.

  57. You got rid of so many of our favorite things that we have started to look for other places to go.
    First it was scallops, then the filet with mushroom sauce, prime rib foccacia sandwich, now it is the happy hour food items.
    Then there is the rude bartender (Leslie) at the Outback in Inver Grove Heights that keeps us from going up there on the days she works.
    You have lost loyal fans that use to go there four plus days a week, on our own and also introducing new people to what use to be a fabulous place to meet people.
    There use to be amazing bartenders, there, with awesome personalities like Rhianna, Laura, and Nicole but Leslie’s poor personality made them leave along with other customers that we use to enjoy their company with.
    It is so sad that one person can create such ill well with the customers and those she works with. Management needs to fire poor performers.
    Now that the happy hour appetizers are gone too, we have little to enyoy there on a regular basis. We still love the food but this use to be a wonderful hang out for us. Now we are looking for the next place to replace it with.
    We still love the quality of the food at this location but it will no longer be our hang out or place we invite others to join us with many times a week.
    Too many unhealthy changes.
    So sorry!!!

  58. Last night I had dinner with my fiancee, mother, and sister at your Burlington, North Carolina location. It was my fiancee’s birthday so I requested to the hostess to please inform the server. She said that she would do so. The restaurant was not busy but were told we would have to wait for customers to leave so we could have a table in the dining area. There was only 2 tables that were occupied. After a few minutes we were seated. Our server seemed totally lost. Sheron was late on bringing our drinks out and we had asked another server to inform him that we would like to order a blooming onion since he was gone for so long. When he did come back with our drinks he was about to head off when we told him we wanted to go ahead and place our order. We were never told about any specials so we placed our order. The food was brought out in a timely manner and was very good. When he came back to inquire about the checks I tried to whisper to him about it being my fiancee’s birthday. Sheron informed me the hostess did let him know but that they were busy in the back. Again, the restaurant was almost empty except the bar. He brought our checks, we paid the bill and never saw him again nor did a manager ever stop by to inquire. Very disappointed especially since The Outback is excuse me was our favorite place and I wanted to make his birthday a little extra special.

  59. August30th 2014
    Happened at 2410 S.E. Tones Ankeny, Iowa
    I just wanted to say I never been so embarrassed as I have been to your restaurant. I used to weigh 550lbs worked hard and got to325lbs. Never been to restaurants and my boyfriend wanted to take my daughter and I to them to show me they are ok to go to. We went to the Ankeny outback and came in the door a girl with tablet was taking seating for tables. Boyfriend told her we needed a table that he had a couple ladies with him that couldn’t sit at a booth. She said to him that it would be a while we said it would be fine it was only 5:30 that Saturday august 30th . I was handed a beeper and went to sit in the lobby as boyfriend went to the bar to get a drink. 2 secs later the beeper goes off the waitress takes my daughter and I to the back of the restaurant to a booth, I told her we cant sit in a booth and we asked for a table and 2 tables were empty right beside the booth and she said sorry they are reserved. I said well we cant sit here your booths are smaller then some place and had the people in the back staring at us and all she can do is shrug her shoulders at me. I said I guess I wont be able to eat here. I went back to the front and boyfriend goes what’s wrong ? I told him then the manager lady at the booth says u didn’t ask for a table and we said yes we did and told her the girl at the door took our request and infro and then the girl at the door came and said yes I did I wrote it at the side. The lady at the booth says oh well let me look, then say I am sorry we cant help you if you want to eat here you will have to call in and reserve a table. I was so embarrassed cause as this was going on the whole lobby was staring at us and my boyfriend told her well since we cant eat here I want a refund on my drink I haven’t even got to drink it she said fine, my daughter and I went back to the car I felt so stupid and boyfriend went back to the bar as the lady behind the booth followed him telling him next time calls us.

  60. It was our son Zack 30th birthday and he had been out of Dallas for awhile. We passed several known restaurants with a final decision to dine at your Grapevine, TX location, Outback Steakhouse 1031 State Hwy 114 W Grapevine, TX 76051 #4455. The Server(10) was prompt and friendly. My wife decide to purchase the largest steak and shrimp combination. The steak was cold, cut against the grain which made it tough to cut and eat. The cream potatoes were cold. The Server notified the Manager who returned with a slightly warmer tough steak and fresher potatoes. My wife summed it up this way “the worst steak I’ve ever had out. Our Son is a Grill Master degreed from le Cordon Bleu in Hollywood, CA. He said let’s never go back here ever again. I blew $ 94.00 on a bad meal.

  61. My wife and I recently visited the outback location in Las Vegas. We had not been for a while, because our last experience was not a good one. Friends talked us into trying it again. Well that was certainly a mistake. My wife ordered the sirloin and it was good, but I ordered the ribeye (medium well) and received a steak that was just above rare. I sent it back and the manager returned with the steak and apologized. I cut the next piece and it was better. The next piece after that was again way under-cooked. It was sent back a second time and came back and was ok. By this time my appetite was gone. The manager apologized and picked up 1 glass of wine off of our bill!! I will say the service by our waitress was superb, but picking up a glass of wine off an $80.00 meal that was undercooked is not acceptable. I was disappointed the last time, but this is certainly not the way a good restaurant deals with their customers. I would appreciate hearing back from someone in customer service. Thank you

  62. Bobbi the barmaid at Outback 6201 N Federal Hwy in Ft. Lauderdale
    took our order at the bar for dinner and wine last night. While we were waiting for our food to arrive Bobbi said to my wife Jean, that it was a good thing she was having only one glass of wine, since Jean was “slurring her words”. When we questioned her about her comment she repeated it loud enough for other people to hear.

    Bobbi doesn’t have any way of knowing that My wife Jean is 72 years old, and Jean has impairment of speech due to a recent stroke, which caused her to have left-sided slurred and weak articulation with a weak voice. Jean’s feelings were deeply hurt, hearing that Bobbi thought she was “slurring her words” from drinking too much alcohol.

    We asked to speak to the manager “Sean Smith” about this issue. When he came to the bar he spoke to Bobbi and they discussed the reason for our asking for the manager. As we were leaving, he approached us and said “Bobbi” thinks that Jean had been drinking prior to coming to the restaurant since she was “slurring her words”. — No apology was offered!

    We have enjoyed eating at Outback for years. We now feel any future enjoyment has been trashed by the insensitive staff and management at this Outback.

  63. I have been going to the Outback in Martinsburg, WV for over 15 years. However, I believe that my days are done. Recently the Martinsburg Outback was cited for multiple violations by the County Health Department. I know that health departments can go a little over board in their finding. But…on top of that – my last 3 experiences at the restaurant have been negative. In late August I took some family from out of town to this location and our experience was not good to say the least. Three of our four steaks were over cooked. Then two weekends ago we ordered takeout and our order was messed up. On October 4th we ordered steaks and 4 cheese burgers. We were charged a dollar extra for the cheese but it did not come on two of our burgers. Then we thought we try again and dine in at the restaurant this past weekend – October 10th. Unfortunately, at 7:30pm the restaurant was out of 12 oz steaks and completely out of ribs. I found this unbelievable for a Sunday night. Wow how things have change. I hope that you can use this information to improve the current situation to better serve customers in the future – unfortunately, I will not be one of them. ( I decided to post this comment only when the Outback Website would not allow for comments to be submitted).

  64. I ate at the Ann Arbor, MI location on Thursday night. I was seated immediately. My waiter finally came to the table and wondered if he could take my drink order. I told him that I was ready to order my meal.
    I ordered a bowl of the potato soup thinking it would come immediately. I also ordered 6 oz. Victoria Filet(ordered medium well – a little pink) with a baked potato and a house salad.
    The waiter did bring my drink, but then I didn’t see him again for at least 10-15 minutes. Then he brought my soup and salad. No sooner had I started eating that and my dinner arrived! I could tell that the filet was going to be red inside, so I cut it and sure enough – RED. I sent it back. The manager did come and ask me to check it before she left my table. It was better, but still too red. I order the filet because I do NOT want grizzle, fat, etc. I could tell when cutting it that it was not the filet I was expecting. The first piece I chewed, I finally had to spit out as it was way too chewy. I only ate a could of pieces because when cutting I was having trouble getting through the meat. The soup was great. The salad was not. At the bottom of the salad, they throw in all those “core rib type pieces” that should be thrown away. I always get my dressing on the side, so I can get rid of those pieces before putting the dressing on. I had a $30 bill with the tip, but it definitely was NOT worth it.

    I have been going to Outback for years, but I believe I am done. They have had multiple loyalty programs and none seem to last very long or you visit an Outback in another state and they don’t accept that program. I would say I have eaten there at least once a week over the past 7-8 years and before that about 2 times a month.

  65. Friday, October 17th, my husband and I along with my parents, dined in Canton, our usual weekly place. We all ordered steaks. Two of our steaks were cooked incorrectly and we sent them back. This was a celebration dinner for me. While my husband and father ate their dinner, my mom and I just sat there. Twenty minutes later, our second meal arrived and it still wasn’t cooked properly. I was so upset and refused to send them back again. We were starving and had already been at our table for over an hour. The manager came over and apologized and offered us dessert on the house. What!! I had to ask for our dinners to be removed from the bill which was very embarassing. The correct thing to do, would have been to comp the entire bill because our night was ruined. Our bill was still over $75 for two dinners. Unless some type of credit can be made to make this situation right, we will stop going to Outback every Friday. We were seated around 6pm plus we ordered the bloomin onion and a few glasses of wine. I didn’t save our receipt, but thinking back now, I should have. Our waitress did a great job, but the manager did not. YOUR WEBSITE EMAIL ISN’T WORKING!!!

  66. Burlington, NC Outback. Worst service I have ever had in 73 years on Earth. I like the fact that you make it very hard to send an email complaint. Have been trying for 2 days to use your website to no avail. I have been buying your gift cards for Christmas gifts, but no more. Would appreciate a call so

  67. My friend and I went to Outback Steakhouse in Davenport, Iowa to celebrate my birthday on Oct. 14, 2014. We ordered two 6oz. steak dinners, drinks and a Bloomin’Onion(the bill was over $37.00). The steaks were to be medium rare, cooked on the wood fire. When they arrived, they were underdone,smelled and tasted like kerosene! When we told the waitress, her comment was “What’s kerosene?” The manager came out & said she never had any complaints about the taste/smell, but she would put two more steaks on. Meanwhile, the rest of our dinners was served, so by the time the steaks(which were underdone and stringy)arrived, we were not hungry. I emailed the “contact us” address and have heard nothing, so I handwrote a letter to Elizabeth Smith, the CEO of Bloomin’Brands. I guess we’ll see if the lack of concern for customer service extends to the executive suite……..

  68. I received an email from your company with a coupon for a free dessert for my birthday. Monday night I went to your Lewisville, TX, restaurant and asked the waitress if I could use the coupon along with getting the Kevin Harvick Blooming Onion. She said no because it was a limit of one coupon per table. My response is What??? I did not understand how asking for a Kevin Harvick Blooming Onion is using a coupon. Needless to say I just left the restaurant. Would you please make it clear to all of us Nascar fans that it is a coupon being used for the Blooming Onion? I was very disappointed with this attitude.

  69. Madison Tenn. ,,,, they spilled my drink , i got my steak and jeff ran off so he never came back for a while so no a1 sauce no nothing ,,,, I ask for more ranch for my salad and nothing, i got a sweet tea and my refill was unsweet tea then when I got done eating I finally saw him again and he said ready for dessert ,,I said no I’m ready for my 10 year old sons food ,,,,, 20 min later he received his food and the manager said dessert was on her ,,, it was like 2.99 and it was on my bill….. 1st experience for me and my son was awful!!!! I hope something can be fix,,,,, It wasn’t fixed there so maybe you can help!!!!! Server was josh k

  70. after seeing outbacks ad on tv for steak and lobster 14.99 went to local outback in national city.server said tv price was corperate price
    their price was 18.99 made my second mistake by ordering it any way.
    the food came cold. the lobster was about a big as my little finger cut in half.the steak look like left over from some one who couldnt finish. meal was disgusting out back should hang there head in shame or go back to australia

  71. I called cooperate office about complaint for theier resturant in queens ny in the mall and the cop rate lady in costumer said that the manager will call you within 24 hrs but did not cal the same way which I made complaint to the resturant manager did not lest in only said sorry the same way lady handle that the manager will resolve the problem but nobody called sorry to say this is the way they treat customer I dine three times a weak in outback in Easton pa which is very good but the resturant in big city they donot care because they do not care for customer to many people sorry to say I am not not a person who makes complaint for small things but rember in future I will tel my frieinds do not eat in big cities in famous resturant because they do not care better to go to nice local resturant who want more customer I am very disopiented thanks for reading

  72. I want my comments should be posted because the big boss of the company work so hard to bring this company to this level which should remain that way thanks

  73. Went to the Albuquerque location this week. Was surprised that you discontinued the Focacia Filet and Sweet Potato Fries. Really???? These are two favorites. Please reconsider and put them back on the menu.

  74. I was just told by a friend that you were running a special that expired tonight. My husband and I were at the Staten Island Outback last night and were never told by the waiter about this “Date Night Special”. Can you please explain? It also was not with our menu!! I wish I would’ve known about this since I did not enjoy my meal. I had a 5 oz. Sirloin that was very dry and the Old Bay lobster tail which was very skimpy. Needless to say I was still hungry. Had we known about this special I would’ve been much happier with my choice and it would have cost us less money!! I look forward to your response to this matter!! Thank you.

  75. I just ate at your Panama City Florida location and I have to tell you the food was great! But, when the hostess began to walk us through to seat us I asked :Why does everyone have their winter coats on while eating” and she just laughed. I quickly realized it was COLDER inside then it was outside and it was a 40 degree night. I have been a waitress before and I know hot the staff get running around but this was RIDICULOUS! I can’t believe this happened.

  76. To whom it may concern

    I write to you in hope you can help us with an issue that occurred last night at the Outback on Rainbow Ave. 

    My wife and I are in Vegas on vacation, we are from Mexico, and last night we went  for dinner around 8 pm. At the restaurant mentioned.

    Firstly,  our waiter Alex brought us a dish we did not order, which increased our bill by around 6 or 7 usd,  but what really aggravated me was the fact that when we walked out of the place and got  into the car, my wife realized she had forgotten her mobile on the table, as she had been playing on it while we waited to be served. It must have taken us no more than 3 minutes to go back inside to get the mobile, but the voucher and tip had been picked up and the mobile was gone.

    We talked to the waiter and the person in charge of the night shift but all they said was “I don’t know”. There was nobody eating at that time in the nearby tables which leaves no other option, either the waiter Alex or the person who cleaned the table took the phone.

    We are very mad at this incident and expect a professional response from the restaurant, which by the way we have attended on our 2 previous trips to Las Vegas as well as in other locations in Texas and Mexico.


    Osvaldo Mancera

  77. We celebrated our 47th anniversary at Outbach in Mesa, AZ on nov. 25. Food & server were great but was disappinted that you didn’t do like other restaurants in acknowledging our special day with a little “extra” (dessert, glass of wine, song). Those things are always greatly appreciated.. Hope you’ll add that to your great service. Thanks.

  78. My wife and I go to Outback once a week for appetizers and wine.
    Last night the wine went from $4.00 a glass for 9oz to $8.75 for the same 9oz. We will stop going now and look for another place for our appetizers and wine, once a week.

    Also, what topped it off was a friend who wrote on their Facebook page, just today, about the neighboring Outback……

    They wrote;

    Tried lunch at Outback Steakhouse… Didn’t feel like spending $30 for a prime rib that sold for $23, two months ago. Decided it might be time to stop eating there, until the prices become more reasonable. Their cheapest prime rib was $20. We walked out and went down the street to Cody’s, where the most expensive cut was $22.

    How do you make more money by increasing prices so much and losing customers? Less customers, but higher prices, make sense for you…..and only you.


  79. Complained about the terrible food we were served in Tempe, AZ and never received a response. Never eat at Outback again!!

  80. My family and I ate at outback on Barry Rd tonight 1/11/15 and our server Taylor (that is the name on our receipt) was terrible every time we looked around because we needed something she was standing near the restrooms conversing with other servers and we had to ask other servers for refills ketchup steak sauce bread. It was terrible. We will not return due to the service we received.

  81. Love Outback Have been customers in Knoxville, Lexington and other locations. Also love Bonefish Best salad in the world. For 20 years we have enjoyed your food with our kids and grandkids BUT you do away with remoulade for the grilled salmon and I walk away!!!

  82. I hate to write a negative review for Outback as we have always loved visiting there, but the last two times will most likely be out last. Tonight my husband ordered a “full rack” of ribs….he received an order with 7 ribs. For $19 I will not come back. They were tasty but luke warm. We can order a full rack at Chili’s, for example, and receive 15 ribs which are delicious and cost $14. Local Sonny’s Barbeque calls a “full rack” at least 15 or more baby back ribs, which is what I recall from past restaurants. We each had a glass of wine and I had two veggie dishes and it was $46. No salad, bread only….no longer our kind of place. I believe Outback is living on it’s past reputation, which, obviously is what we were shooting for. Will not return.

  83. I recently ate at your restaurant on 2 w Bay Street in savannah ga and the experience is nothing to be proud about. I asked for a 16 ounce beer and received a 22 ounce glass half full. The bartender told me that the beer she poured was close to 16 ounces. I asked to put a to go order in and the bartender replied that she could not do any to go orders and I would have to wait for a certain person. It took 15 minutes before I even spoke with her. I understand being busy but I do not understand why the bartender taking my beer order could not enter my food order at the same time.

  84. I have been a patron of yours for quite awhile, but not now. We,2couples decided to enjoy a drink or two at the bar and could not believe the price of house wine. We paid 18.00 for th

  85. We were at the Mishawaka, In location Sunday February 8 for dinner. My husband and I both had the filet medallions and they were awful. They had so much grit in them they were hard to chew. We paid $14.99 each for our meal and will not go back. I have always enjoyed filet and have NEVER had such a gritty piece of filet. Very sad to charge so much for a meal and couldn’t eat it all.

  86. On Monday, 2/9/2015, my wife and I visited the Outback Steakhouse in Key West, Florida. The business had construction in the immediate area but still decided to go in. Once inside we were seated right away. We waited at least 10-15 minutes before the waitress came by and asked for our drink order. We ordered at that time. Once we had our food, we never received refills of our water nor asked. We waited after our meal about ten minutes before we received our check. I actually stood up looking for our waitress. When she came by she laid the ticket on table and walked off. She didnt ask how it was. I asked if we paid her and she kept walking.

    Not very pleasant experience. Time was about 2-3 pm and not very busy at all. The food was good

  87. Sunday, Feb. 15, 2015, 7:30 pm/ First 3 entrees ordered, they were out of. Finally settled on a very ordinary chicken dish (not really why I go to a steak house). French onion soup had no onions in it, just broth. Had to wait 15-20 minutes to be seated while many tables were available. Finally seated in an area that was not clean. Management was made aware of our experience but never came to the table – so much for customer satisfaction. Have noticed this branch declining the last year. No longer on our list of choices for dining.

  88. I went to the Out Back in Tulsa to celebrate my birthday. My wife and I ordered the steak and lobster meal, 2 @ $25.99 each and the triple dessert. Although the service was great and the manager very nice; we were disappointed in the steak and lobster as well as the dessert. The quality was not what the menu indicated and the advertisements portray. The steak was not tender and the lobsters very small. The desserts tasted like something you would get at a grocery store. I did not feel that we received what the menu and price indicated being served. In the past, we always enjoyed your food. Needless to say, “We were disappointed”. Also I am surprised that you do not have better customer relations available. I had real difficulty finding a way to convey my concerns. Also, regret having to issue my comments on a posting; rather than speak to a real live person. I will be expecting a response soon. I don’t mean to sound unreasonable. I just thought that you would have a better protocol for handling these kinds of concerns.

  89. Sunday evening March 15,2015 at about 630 p.m.. A friend and I went to Outback in lee summit,Mo.on Douglass Rd. Outback was having their steak and lobster special for $14.99. My friend and I ordered the special we were told by the server that they are out of certain steaks and that happened to be one but we could get the next size for the same price so we ordered that. So she brought are steaks out and ask if there was anything else she could get us and I said what about our lobsters tails she looked at me and said “lobsters?” Yes she forgot to order the lobsters tails actually she didn’t order us the special because it would have came out with the steaks. So she said they would be out in a few minutes,about 8 mins later she brought thelobsters tails and told us since they did not come out with the steaks we will take them off your bill.Now mind you on the menu it says if you order a steak for about $7 something you can add a lobster tail. So we are thinking ok that will take 7.00 off each dinner. No what they did was charged us not for the special but for stand alone steaks and gave us the tails, they also charged us for larger steaks that we were supposed to get at the smaller steak price because they were out of the smaller steak the 14.99 special.So what they did was take the error and applied the charged in favor of the restaurant.So they LIED about what they were going to do for us. I called the manager over and he said we just charged you for the steaks. That was fine but we should have been charged 14.99 twice minus the lobster tails twice. In other words they should have taken off a 14.99 meal.Our bill should have been $15.00 not $30. Server was not with it at all.ONE minute she was telling us about the specials out of the blue she just left.I’m serious.(?) So the whole experience sucked and if I dont know anything I know this,Outbacks pockets are way deeper then mine and if filet suppose to be the most tenderest cut they failed at it. I WANT OUTBACK TO RIGHT THEIR WRONG!

  90. Worst time ever as far as the food is concerned….a $29.99 22 oz prime rib eye stake medium with some pink. The stake was far from medium with a bit of pink., it was rare with lots of rawness and blood. was taken to be placed back on the grill, it was returned a bit burned on the outside and still bloody. I was offered for it to be placed back on the grill, I refused because as I have told the manager it will just be burned some more. I was given a new stake that was worst. Pictures are available of the bloody mess given. I just packed it up and attempted to put it in the microwave but by this time it no longer tasted like a grilled/smokey stake. Pls, train your cooks better than this., it appeared as though the cook slapped it on the grill for a five minutes or less and past it on. I did visit your establishment two or three days before and the entire meal was great same order, that is the reason I returned. Highly disappointed customer.

  91. i went to the gainesville georgia location for another try as i had a bad experience the last time i went there and nothing has changed. i did not get what i ordered. i thought i would try the take out service, since the in store experience was so bad, but i did not see any change. we did not get the right food we ordered. guys, quality control in this location is out of the box

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