Contacting Olive Garden Customer Service Center
Olive Garden is the casual dining arm of parent company Darden, owner of Red Lobster and LongHorn Steakhouse. The restaurant chain has more than 750 locations both in the United States and internationally. With a reach exceeding the millions, it is critical for the company to engage the customer and enhance the customer service experience. Customers seeking out the customer care department have the ability to connect using social media, email, traditional mail and phone.
Phone Contact Numbers
- Customer service: 1-800-331-2729
- Media: 1-312-220-3535
- Corporate headquarters: 1-407-245-4000
- Gift card inquiries: 1-877-579-8439
- Gift card: 1-800-248-4935
- Gift card (Canada): 1-888-888-3341
Olive GardenP.O. Box 695017Orlando, FL 32869
Darden1000 Darden Center DriveOrlando, Florida, 32837
Visit the official Olive Garden website http://www.olivegarden.com/ to learn about what the company does to better the community and the diverse customer base. The website also features a look into signature menu items and the recipes. In the event you are located near a participating “To-Go”, you have the ability to place orders online. For additional information relating to applicable products and services, we suggest reviewing the Olive Garden FAQs.
Customer Service Email
Go to https://www.olivegarden.com/Secure/Connect/?schemeredirect=true if you want to send a message to the customer service department. Customers can send a message relating to questions, compliments or complaints. We sent a message asking for the hours of the customer service department. We received an immediate automated response stating a customer service representative would answer our concern within 3 business days. Customers can also contact the customer service department on the Facebook page or the Twitter page .
After waiting approximately 4 minutes on hold, we were able to speak with a customer service representative. We asked if the company could provide us with a list of foods that were allergen free, based upon the top eight allergens. We would have liked to say the agent could have provided us with this important information, but they could not. The only information relating to food allergens which was available was pertaining to gluten allergies.
This is not how we expected our conversation to transpire. We want to know if you had a better experience. Share your story with us.