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Contact Ohio Department Of Taxation Customer Service

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Contacting Ohio Department of Taxation Customer Service Center

Contacting Ohio Department of Taxation Customer Service Center

The main function of the Ohio Department of Taxation is to administer local and state taxes as well as collecting taxes. The department also has oversight over the taxation of real property. After collecting taxes, the department distributes the funds to school districts, libraries and local governments. The mission of the department is providing exceptional service to customer service. If you need assistance from the customer service department, reach out by email, traditional mail, through social media or by phone.

Contact Info:

Phone Contact Numbers

  • Income Taxpayer Services: 1-800-282-1780
  • Income Tax Refund Hot Line: 1-800-282-1784
  • Income Tax Billings: 1-888-405-4091
  • Income Tax Assessments: 1-888-297-2911
  • Fiduciary Income Taxpayer Services: 1-800-282-1780
  • Estate Tax: 1-800-977-7711
  • Telefile Individual Income Tax Returns: 1-800-697-0440
  • Forms Request: 1-800-282-1782
  • Tax Fraud Hot Line: 1-800-757-6091
  • TTY: 1-800-750-0750

Mailing Address

Ohio Department of Taxation 4485 Northland Ridge Blvd., Columbus, OH 43229

Or

Ohio Department of Taxation P.O. Box 530 Columbus, Ohio 43216-0530

Personal Income Tax:

Ohio Department of Taxation P.O. Box 182131 Columbus, OH 43218-2131

Or

Ohio Department of Taxation P.O. Box 182294 Columbus, OH 43218-2294

Or

Ohio Department of Taxation P.O. Box 182850 Columbus, OH 43218-2850

Or

Ohio Department of Taxation P.O. Box 2679 Columbus, OH 43218-2679

Or

Ohio Department of Taxation P.O. Box 2057 Columbus, OH 43218-2057

Or

Ohio Department of Taxation P.O. Box 1460 Columbus, OH 43216-1460

Or

Ohio Department of Taxation P.O. Box 182401 Columbus, OH 43218-2401

Or

Ohio Department of Taxation P.O. Box 182402 Columbus, OH 43218-2402

School District Income Tax:

School District Income Tax P.O. Box 182389 Columbus, OH 43218-2389

Or

School District Income Tax P.O. Box 182197 Columbus, OH 43218-2197

Or

School District Income Tax P.O. Box 182389 Columbus, OH 43218-2389

Or

School District Income Tax P.O. Box 182389 Columbus, OH 43218-2389

Or

Ohio Department of Taxation P.O. Box 182401 Columbus, OH 43218-2401

Or

Ohio Department of Taxation P.O. Box 182402 Columbus, OH 43218-2402

Official Website

Customers visiting the official Ohio Department of Taxation website http://www.tax.ohio.gov/ can seek resources for individuals, businesses and tax professionals. The website features information pertaining to filing taxes, making payments as well as checking the status of your existing return. You have the opportunity to sign up for online services. If you have additional concerns not answered during your call to the customer service department, read the Ohio Department of Taxation FAQs.

Social Media

The Facebook page features information relating to services as well as a section so customers can post questions and concerns. The average response time was less than 24 hours.

Customer Service Email

We sent a message to the customer service department asking for the hours of operation. After sending our message, we received a response from the customer service department with an answer.

Our Experience

In order to connect with the customer service department and bypass the system, press nine (9). After a short wait, we were speaking with a live agent. When the agent answered the call, we asked about payment assistance programs. The agent explained the programs available from the state. The overall experience was better than expected. Can you say the same about your experience? Share your thoughts with us in the comments.

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