Contact OG&E Customer Service

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Contacting OG&E Customer Service Center

OG&E, also known as Oklahoma Gas and Electric, is an energy company focused on providing affordable energy while selling wind power to customers to reduce carbon emissions and impact of energy production on the environment. OG&E offers Oklahoma City residents Cool Zones throughout the city where they can retreat during high temps to reduce energy consumption and lower bills during summer months.

Contact Info:

Phone Contact Numbers

If you need to report an electrical emergency to OG&E customer service you can call 24/7. General customer service hours are 8 AM to 5 PM Monday to Friday.

  • Customer Service: 1-800-272-9741
  • Local Customer Service: 1-405-272-9741
  • Emergencies and Power Outages: 1-800-522-6870
  • Local Emergencies and Power Outages: 1-405-272-9595
  • Products – Average Billing and Time of Use: 1-800-842-3850
  • Automated Information Line: 1-877-643-4636
  • SmartHours: 1-877-898-3834
  • Call Before You Dig: 1-800-522-6543 or 1-405-840-5032 or 811
  • Corporate Office: 1-405-553-3000

Mailing Address

There are times when customers want to stress just how happy or upset they are with a personal letter to OG&E. There is a mailing address for corporate office for just this purpose.

OGE Energy Corp
OG&E Electric Services
P.O. Box 321
Oklahoma City, OK 73101-0321

This address is for communication purposes only – not for payments. If you need to send a payment you should address your payment to:

P.O. Box 24990
Oklahoma City, OK 73124

Official Website

OG&E is available online at The site allows customers to access their energy account for payments and changes. Many of the customer service options available by phone are also available online.

Customer Service Email

There is no customer service email address but there is an email form for customers to fill out if they would not call or send a letter via standard mail. The contact form requires basic information like name and email address, but there is also a place to put your account and phone numbers to help the agent better serve you.

Our Experience

You can press 2 for account information and then enter your account number or press *1 if you don’t have your account number. You will then be asked for your social security number or phone number. You can also press 5 for more options and then press 0 for a customer service representative. Our call was placed on hold for a representative where we waited for about three minutes. When the call was answered the agent told us all about the available payment options for OG&E customers.

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Rate your customer service experience:
Rating: 2.2/5 (5 votes cast)
Contact OG&E Customer Service, 2.2 out of 5 based on 5 ratings
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7 Comments on “Contact OG&E Customer Service
  1. You are stepping into illegal territory trying to pin my ex with my final bill. You can not do this legally because we nolonger live together. The lights were in my name and when we seperated I had the service disconnected and he had them reconnected in his name. If you press the issue my lawyer will be in contact with you.

  2. Wel I have a brother that turn on light in his name now he back In jail an don’t he git out but the bill got to high that he can’t pay Iam not going to pay an try to git a bill in my name they say I have to that bill an I have 2 kids that relly need that to foot scool do u think I need lawyer

  3. What is the proper Fax number for OG&E customer service? I want to send a copy of my tax exemption card.

    Thank you.

  4. I am very upset with you and your tree trimming. Obviously you could care less about how you leave the trees after you have chopped the hell out of them. 20 years these trees have been growing and when they finally get big and look good you come along and make them look like crap! I am so happy that you have cleared you lines and wont have to worry about them for another 20 years, GREAT! We will have to look at your sorry work for everyday for the next 5 years. Trees that wouldn’t even have been a problem for another 10 years you hacked up I guess for the fun of it………I want you to know that I believe that OG&E is the sorriest excuse for a public service company that services OKC. Now you can toss this aside and get back you your debeautifying project around the city. Thanks a lot!

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