Contacting Office Depot Customer Service Center
Office Depot is an office supply store similar to other office retailers like Staples and Office Max. The company sells everything from personal computers to projector equipment, televisions to paper, ink and toner. The official website works as a sales site and a portal for customer service. Contact information is hastily thrown together on just one page of the site.
Phone Contact Numbers
Office Depot customer service is available 24 hours a day, 7 days a week.
- Customer Service: 1-800-463-3768
- Fax: 1-800-685-5010
If you need technical support with something on the Office Depot website, you’ll have to call the customer service line between 8 A.M. and 8 P.M. Monday to Friday. This is the only time when tech support is available. Hours are EST.
There is no dedicated customer service mailing address, but you can send a letter to the corporate office if desired.
Office Depot Corporate Office6600 N. Military Trl.Boca Raton, FL 33496
Visit http://www.officedepot.com to register for a new account, shop for office equipment and supplies or contact Office Depotcustomer service. The contact and customer service pages on the site are different. Contact information is listed on the contact page, but customer service for a particular order is available on the customer service page.
Facebook and Twitter accounts for Office Depot offer a quick and easy means of contacting customer service without making a phone call or sending an email. Simply write on the company’s wall or send a tweet and wait for your response.
Customer Service Email
The Office Depot customer service department is available by email, but you have to send an email form https://www.officedepot.com/customerservice/customerServiceDisplay.doon the official website in place of sending a direct email.
When we sent our test email to the customer service team, we noticed a response in the upper left corner of the page that listed an alternative customer service phone number as 0844-412-1111. This phone number is NOT a US-based number.
If you press 0 when your call is first answered by the automated response, the system will recognize that you want a customer service agent. Press 0 again and the system will ask for your customer ID or business number. This system will repeat this request multiple times, but if you just wait the call will eventually be transferred to a customer service agent. Our call was answered in exactly two minutes even with waiting through the automated response repeated messages. The agent took our zip code and gave us the physical address of the nearest Office Depot.