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Contact Office Depot Customer Service

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Contacting Office Depot Customer Service Center

Office Depot is an office supply store similar to other office retailers like Staples and Office Max. The company sells everything from personal computers to projector equipment, televisions to paper, ink and toner. The official website works as a sales site and a portal for customer service. Contact information is hastily thrown together on just one page of the site.

Contact Info:

Phone Contact Numbers

Office Depot customer service is available 24 hours a day, 7 days a week.

  • Customer Service: 1-800-463-3768
  • Fax: 1-800-685-5010

If you need technical support with something on the Office Depot website, you’ll have to call the customer service line between 8 A.M. and 8 P.M. Monday to Friday. This is the only time when tech support is available. Hours are EST.

Mailing Address

There is no dedicated customer service mailing address, but you can send a letter to the corporate office if desired.

Office Depot Corporate Office6600 N. Military Trl.Boca Raton, FL 33496

Official Website

Visit http://www.officedepot.com to register for a new account, shop for office equipment and supplies or contact Office Depotcustomer service. The contact and customer service pages on the site are different. Contact information is listed on the contact page, but customer service for a particular order is available on the customer service page.

Facebook and Twitter accounts for Office Depot offer a quick and easy means of contacting customer service without making a phone call or sending an email. Simply write on the company’s wall or send a tweet and wait for your response.

Customer Service Email

The Office Depot customer service department is available by email, but you have to send an email form https://www.officedepot.com/customerservice/customerServiceDisplay.doon the official website in place of sending a direct email.

When we sent our test email to the customer service team, we noticed a response in the upper left corner of the page that listed an alternative customer service phone number as 0844-412-1111. This phone number is NOT a US-based number.

Our Experience

If you press 0 when your call is first answered by the automated response, the system will recognize that you want a customer service agent. Press 0 again and the system will ask for your customer ID or business number. This system will repeat this request multiple times, but if you just wait the call will eventually be transferred to a customer service agent. Our call was answered in exactly two minutes even with waiting through the automated response repeated messages. The agent took our zip code and gave us the physical address of the nearest Office Depot.

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One comment on “Contact Office Depot Customer Service
  1. NEVER, NEVER TAKE YOUR COMPUTER TO OFFICE DEPOT FOR REPAIR. IT IS A SCAM. AND IT IS AN EXPENSIVE SCAM.

    My computer would not hold a charge. I thought it might be a bad battery. I took it to Home Depot. They “checked it out” and said it was probably a power supply failure and they would mail it in for a complete check and repair or replacement of any bad components.
    They said it would cost a flat $300 for all repairs (that included a $99 charge for packing and shipping). I should have known better. I made a big mistake. I let them do it (Order # 0279010842413). I will let everyone on my email list know about this scam and advise them to send emails to everyone on their email lists to NEVER GO TO OFFICE DEPOT FOR COMPUTER REPAIRS (OR ANYTHING ELSE). There are many other places to get what they may need.
    My computer came back in about 10 days. The salesman said he had “checked it all out and it was ready to go”.
    When I got home and tried to log on it wouldn’t accept my password. I took it back to Home Depot and they played with it about 20 minutes trying to log on. After waiting and watching them try different things, I told them to call me when they got it fixed and I went back home. I looked at the repair form from wherever they had sent it (central repair???) and it said only “replaced AC connector”. I talked to two computer repair shops. Both said that repair takes less than 15 minutes to replace the AC connector and less if it is just a solder repair. When I told them what I had paid, they couldn’t believe it. One said, “you might not want to take it back there if you have problems again”. I won’t. I’ll never go to Office Depot again and I will never reccomend them to anyone.
    I got my computer back today and so far it is working. I’ve had a $300 lesson. Office Depot should be ashamed to hang a “WE REPAIR COMPUTERS” sign on their door.

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