Contacting Norelco Customer Service Center
Norelco is a Philips shaving system. The product line includes various means of male grooming, including high-end shavers, hair clippers and body shavers. Many of the products sold by Philips Norelco are available at major retailers, but some specialty items may not be available in all locations. You can often find the entire Norelco line on websites like Amazon.com.
You will find that all contact information for Norelco is also contact information for the Philips company. The official website for Norelco customer service is on the Philips brand website, so there is no dedicated contact page.
Phone Contact Numbers
The staff dedicated to Philips Norelco customer service man the consumer relations line from 9 AM to 9 PM Monday to Saturday and 9 AM to 6 PM Sunday ET. If you’d rather chat with customer service, you can connect with a live agent 24/7.
- Norelco Phone Number: 1-800-243-3050
- Live Chat: http://www.support.philips.com/support/contact/fragments/chat_now_fragment.jsp?parentId=PB_US_4&userCountry=us&userLanguage=en#
We checked all over the Philips Norelco customer service website for a company address – none is published. We were able to find the corporate address from a trusted source. Use this address to send your letter to Norelco.
Philips USAAttn: Norelco Customer Service3000 Minuteman RdAndover, MA 01810
The official website for Norelco is located at http://www.usa.philips.com/c/mens-shaving/28704/cat/en. This is the site where you’ll end up if you attempt to go to Norelco.com. Philips is the company behind the Norelco brand of shaver, so it makes sense for the Norelco line to be found on the Philips Shavers website. There is no outside site to visit.
Head over to Facebook or Twitter to connect with Philips customer service. The Philips team answers all questions about Norelco products.
Customer Service Email
We found a dedicated FAQs section, but no customer service email form for Norelco customer service. The FAQs section may be able to help customers find answers to simple questions and troubleshoot problems, but inevitably if you want to get in touch with customer service you’ll have to call, write or visit one of the social media sites.
We called Norelco customer service, but we reached Philips consumer relations. You can press 1 for Spanish or stay on the line for the next available customer service agent. You will need the product you’re calling about, if possible, so the agent can retrieve some information from the product to help report the problem or help you troubleshoot the issue.