Contacting Nordstrom Customer Service Center
Nordstrom is not your average fashion retailer. The company specializes in beauty, design and customer support. There are more than 231 store locations in the United States, but that is a relatively small number compared to other retail companies. Nordstrom also operates a bank and restaurant under the company name. You can contact Nordstrom customer service about the restaurant, but you need to visit the bank website for Nordstrom Banking to contact customer service about your account.
Phone Contact Numbers
You can call any of the customer service departments for Nordstrom from 7 A.M. to 1 A.M. any day of the week. Agents are available to talk about your order or help you plan the perfect wedding look.
- Customer Service (US): 1-888-282-6060
- Customer Service (Canada): 1-877-794-5304
- Customer Service (International): 1-319-846-4140
- Beauty Stylist Help: 1-800-723-2889
- Designer Stylist Help: 1-877-543-7463
- Wedding Stylist Help: 1-888-300-1295
- Credit Customer Service: 1-800-964-1800
If you have a problem with Nordstrom or if you’d like to praise the company for being the best at what they do – you can contact the Nordstrom corporate office by mail.
Nordstrom Direct Inquiries
1700 7th Ave.
Seattle, WA 98101
The main page of the Nordstrom official website at http://www.shop.nordstrom.com is dedicated to the customer who wants to buy from Nordstrom, but the customer service page is only a click away. If you scroll to the bottom of the page you’ll notice the Customer Service link on the left side. You can choose the main page or one of the dedicated customer service pages from here.
Customer Service Email
Nordstrom promises to answer customer service emails within 48 hours of receipt. They warn customers that immediate resolution to a problem or issue is not available via the email contact page, so if the problem needs to be resolved soon – contact a customer service agent by phone not email. Once you choose the topic from the dropdown menu, you can send your email to customer service.
Nordstrom customer service is answered with an automated message, but there is no button pushing. The recording warns that the call may be recorded or monitored and then the call is either answered or placed on hold. We’ve come in contact with multiple high-end companies that don’t use the standard automated navigation to keep customers on hold longer. When our Nordstrom agent answered we asked for the email address for customer service. She said there was no email address, but offered to help us navigate to the page where the customer service form was located. She also offered to help us with our issue immediately.