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Contact Nickelodeon Customer Service

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Contacting Nickelodeon Customer Service Center

Nickelodeon is a children’s television network offering educational programming and branded merchandise. We found it extremely interesting that the company did not offer customer contact information, despite selling products online. There is a small section for parents who need to report a problem, but that’s the only contact information listed. If you’ve purchased Nickelodeon merchandise, you did so through Amazon or Zazzle and that company handles all customer service issues.

Contact Info:

Phone Contact Numbers

We were unable to find a customer service phone number listed on the site, but there is a phone number for the corporate office in the privacy policy. This phone number can be used for all Nickelodeon websites.

  • Corporate: 1-212-846-2543

Two other phone numbers we found for companies operated by Nickelodeon include:

  • Nickelodeon Studios: 1-407-363-8000
  • Nickelodeon Animation: 1-818-736-3000

Mailing Address

If you need to contact Nickelodeon and you prefer to do so by mail you can send your letter to the corporate office in New York. Remember, if you have a problem with an order for Nickelodeon merchandise you’ll have to contact Amazon or Zazzle unless you purchased the item in person.

Nickelodeon Online1515 BroadwayNew York, NY 10036

If you’re interested in writing to other Nickelodeon companies like Nickelodeon Studios or Nickelodeon Animation, here are the addresses.

Nickelodeon Studios1000 Universal Studios Pl Orlando, FL 32819

Or

Nickelodeon Animation Studios231 W Olive Ave Burbank, CA 91502

Official Website

There are multiple websites operated by the Nickelodeon company. The main website is located at http://www.nick.com, but you are also connected with other websites visiting Nick.com, including Nicktoons, NickJr, NickatNite, NeoPets, Spongebob and ICarly.

Customer Service Email

The only email form we could find for Nickelodeon is the form to Report a Concern http://www.nick.com/overlay/club-parents-report-concern.html. This form is for technical or safety concerns on the website. If you have a problem with Nickelodeon merchandise you can call or write the corporate office.

Our Experience

Customers contacting the corporate offices can only leave a message. Instead, we decided to call the other available numbers attempting to connect with a live agent. We connected with a live agent using the Nickelodeon Studios phone number. The call was quick, but the agent sounded as if they were in a call center environment.

We asked is there was a direct phone number for the customer service department. Unfortunately, the representative did not have a direct phone number. They suggested we contact the customer service team using the Facebook page or the Twitter page.

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Rate your customer service experience:
Rating: 2.3/5 (12 votes cast)
Contact Nickelodeon Customer Service, 2.3 out of 5 based on 12 ratings
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74 Comments on “Contact Nickelodeon Customer Service
  1. Why are you airing a commercial on Nickelodeon about sex??
    It is the one where the mom, who is carrying a laundry basket, walks by her daughter’s room. She says to herself “I’m not ready to talk about sex with her, so I think I’ll check her computer.” she enters the room, scans the computer, and basically says “phew” and walks out. Really??? My kids that are watching this are NOT ready to talk about SEX either, until YOU brought it up!!’
    I’m a good mom and a teacher. This just wasn’t fair to do to us parents. Not at all!!

    Cheryl Grisamore.

    • Good one, Cheryl. I don’t think they have any business airing a commercial like that either. Then again, it’s just business as usual. :/

  2. you might think im crazy but i really want the 90s nick show “hey arnold” to come back on tv it was a great show i found out about it this year im only 11 but still i was thinking there was some type of epilouge to the last episode “the journal” i heard facts about a movie i saw an interview with the creator craig bartlett this man wanted to do another movie called the “jungle movie” just because the fist movie failed doesn’t mean the jungle movie would also fail so what if you have to change the voices i mean look how many people played arnold and the person who played helga i don’t know how you can replace her but just find someone fimiliar hold try outs or something these people should give arnold a decent ending the last episode was a sort of guide to the movie i heard bartlett say helga was going to confess her loe for arnold if you whant to know how many people realy want thi movie look on face book type in “hey arnold jungle movie” i heard they where going to mention arnolds real last name and if you want to see the interview for craig type in “craig bartlett interview”

      • i’m with you 100% on bringing back Hey Arnold. I truly miss that show. I’m sorry for anyone that can’t enjoy the great shows the 90′s kids got to experience.

      • I think i speak for all of us 90′s kids when i say we need closure on hey arnold we need to know if arnold and helga finally get together.

    • they still play it on teennick! (: i watch it all the time. it’s most likely to play during the night or midnight.

  3. Hi I love to act and sing and love some shows on nick like victorious and icarly but both are being canceled in 2013 and victorious is the only show near icarly why give it up? And lady above that commercial never existed!!!!

  4. hello i was requesting if you could put up auditions in africa (uganda) and i would be honored to audition acting and singing is my passion so pliz consider me i love nick i beg you lol

  5. Why are you guys messing up SpongeBob on weekdays with this Nick Studio 10 stuff?!?! It’s not cool taking time away from the cartoon! It has in the middle of cartoon interruptions that’s not cool AT ALL!!! Get rid, or move this to another show that is more teen approved. 6 and 7 year olds don’t care for this right now, just the SpongeBob cartoon!!!

  6. nick, i want to watch my shows on nick but they keep getting interrupted by your nick ads and the nick studios! look, no one likes full screen ads so don’t show them. im watching SpongeBob and some nick studios cuts in and is like ‘KITCHEN ROCK BAND WINS!!!!!!!!!!!!!
    no one cares about a band with pots and pans being hit with whisks. plz stop this.

    sincerely zach stegman.

  7. We just moved back to the United States two weeks ago and I was happy to finally let my children watch the shows I grew up with on Nick. Well I was happy until I started paying attention to your commercials. I was upset to see that you had a actor do a commercial in drag for the kids choice awards with whipped cream shooting out of his “boobs”. Is this what Nickelodeon has come to these days? Showing young children it’s okay to have sexual content on your shows? My children are 3 & 4 years old and they have been running around my house since seeing that pretending to have things shoot out of there boobs. I have never been so disgusted with a kids channel. I would like to know who thought that would be okay. Should I be worried about other commercials or programs on your tv channel?
    I would appreciate a response with someone explaining how this is okay. Until than my children will have to go without your shows and products.

  8. Is thier a chance you will bring back nicklodeon studios in Orlando cause those were the good old days and I want kids too see how back then nick was. (:

  9. Hello, I am a junior at Gateway High school and I have a request. For art, we have to do a project so I am asking for your company’s permission to use some of the Nickelodeon cartoons for my project. Thank you for your time and please let me know. I would greatly appreciate it.

  10. I am a middle school crisis counselor in Rancho Palos Verdes, California. I am looking for the name and to purchase a Sponge Box Square Pants episode in which one of the characters attempts stand up comedy, however the act backfires when the jokes are targeting the character’s friends. Students have requested that I use this episode in my yearly anti-bullying/no-name calling presentations.
    Thank you for assisting me with the name of the episode and how I might be able to purchase it.
    Sincerely,
    Lisa Larson, Safe School Coordinator
    Miraleste Intermediate School

  11. Dear Nicktoons,
    I’d like it if you could put some Power Rangers series reruns on your channel.
    And make it last longer than the rest of the marathons you produce.
    From Brian Borneo. Warning: I know who the Power ranger’s previous owners were and I can contact them and I know where your headquarters are.

  12. Why don’t you show re-runs of legend of korra? It’s a great show and I don’t think you give it enough air time. Thank you in advance. Bradley

  13. Sorry nick, but your Studio 10 short clips between cartoons and during cartoons in the afternoon are the stupidest crap you’ve ever had on,nothing about it is humorous and most of these kids antics are things normal parents would never want their children to do, great role model teaching,you should give yourself the kid’s choice idiot award for stupid studio 10!!!

  14. Nick Studio 10 is the worst show on your channel and would you please take it off. Why don’t you people go on you tube so you can see all of the negative reviews. Again, Nick Studio 10 is Lame. Not funny. People should be fired for airing this show. Matter of fact, my kids said that they don’t want to watch your channel as long as “Nick Studio 10″ is on the air. Lame!!!!!!

  15. it was very upsetting that the winx club magical adventure was only 45 minutes.i saw the FULL movie on youtube and it was amazing.i really hope you make a winx club 3rd movie in cgi with sirenix and It better be like 2 hours. that would make the happiest

  16. Hi I do not have cable. Although, I do have Netflix. Yesterday, some Nickelodeon shows were not available anymore. This made me VERY upset because even though I am a teenager, I still love to watch things like Spongebob Squarepants and Victorious. Will you please consider trying to renew the contract to air those shows? (I’m not sure if you’re allowed to do that but how would I know?) Thank you and have a great day!!!

  17. I find it very disturbing when I see a bunch of kids playing with food and making it seem like its funny ! Even my 9yr old daughter says that’s not right when there is a lot of Hungry people and they play with food like a toy ! We hate this show nick studio 10 it’s not even called for ! You all should be ashamed of yourselfs ….unbelievable

  18. It concerns me that this new show “Nick Studio 10″ is on the television. Not only is it stupid, but they waste food. With the ongoing concern we have in this country with hunger, how can you air kids playing with food and wasting it when some people don’t know where their next meal will be coming from. You should be helping people in need not wasting food that they would be so grateful to have.

  19. I would like for someone to tell me why the Fred show has to have a cuss word in it. Dammit is not a word that needs to be in a kids show. I have e-mailed Nickeloden but they will not answer me. They know it’s wrong. PLEASE take it out. If you don’t my grandson will not be watching this show anymore.

  20. Hi, can nickelodeon africa set up auditions in nigeria. We would really love a chance to act in great nick shows.THANKS

  21. Unfortunately, I am here to make a complaint. I love Nickelodeon; but in recent times I feel that all of the new shoes have been nothing like the old shows [e.g Drake & Josh (my favorite, which is what this complaint is about) The Amanda Show, CatDog, Rocket Power, Etc.] My point is that I believe, and research shows, that most, if not all, kids AND teenagers who are familiar with these old shows prefer them over today’s shows. My suggestion to you is that there be a day every week, an hour a day, a different channel, ANYTHING, dedicated to 90′s shows re-runs. I am not positive whether Drake & Josh is a 90′s show or not, however it is, was, and always will be my favorite T.V show ever. I hope that you can hear out and listen to my suggestions for it is not a bad idea and if advertised correctly, I can assure you will be a big hit! If you do follow this idea, and it does turn out a big hit, I would ask for one favor in return if possible, and that is that one day, you have a Drake & Josh marathon, of all the shows ever made; Which also, I believe would be a big hit. Thank you for taking time to read this.
    -Sincerely, A 90′s kid who misses the “old shows”

  22. I’m curious to know why my 4 year old is being subjected to cursing on NICKELODEON?!? Is nothing sacred anymore? Apparently not. I hope that this was a one time error and you will be more deligent in the future to see that this doesn’t happen again! Ridiculous and shameful!

  23. Why haven’t you guys shown the TMNT episode Parasitica yet but the UK has already gotten it? A lot of people in the fandom are falling out of interest because you guys keep holding the episode back. It’s complete crap. There’s no reason to continue holding it hostage. Just show the damn thing.

  24. I watched the Ninja Turtle’s with my 5 year old cousin the other day and I realized it’s nothing like it was, everythings wrong! April was a newwoman who lived above an old empty building not a teenager and Splinter was an old Rat. Why isn’t the same? I wished that my cousin and all his friends knew who the Ninja Turtle’s really are! I’m not around a lot to teach him that they used to be different because I live in another state. I wished that he knew who they were when I was a kid! My cousin wants to be like them so bad but I see that they are nothing that they used to be. Who is the creater of these fake Turtles?? I wish they would fix them, thank you!!

  25. I recently came across an old 90′s show I used to watch when I was little. I had completely forgotten about it. It was Hey Arnold. I instantly became hooked on it and before I knew it I had re watched the entire series and became nearly obsessed with it. I then read up on the second movie (the jungle movie) that was never made. You could easily make many people cry of happiness if you just made the movie that everyone I know has been dying for and maybe even brought back the show. I’m positive Craig Bartlett would be happy to do it. Could you maybe just consider it because all the new shows you have been creating lately have immature humor or just unrealistic shows that make kids forget about their childhood and think they have too grow up fast and no one will like you unless you look like Victoria Justice. Please!

  26. Nickoleon is television for children. Yes? Ratings of G and PG. Then why is nick promoting rated R movies? My children USE to watch nick at night before bed, but since nick has started airing scary commercials such as The Conjuring, my children have been watching the Disney channel. I expected better from you Nickoleon. You need to know your audience. Any child under the age of 18 can not watch rated R movies without an adult. I’m disappointed!

  27. Hello my name is leticia I Am aware that you guys are doing a BigTime Rush Sweepstakes and My daughter Johanna she was so thrilled unfortunately I couldn’t get her tickets to see them she was Devistated she is a huge huge fan and she is dieing to win I was wondering if you guys can do anything to help my little girl win she has already entered but I wanna Suprise her with this please contact me will appreciate it thank you
    -Leticia

  28. Is it true, is there gonna be a house of Anubis season 4? Of is it just a cruel rumor? Please answer! Thanks! Sibuna

    • I also love House of Anubis but I don’t think they will make another season unless it will be with completely different characters (which I personally would hate) because in the finale, they all graduated and are moving away from Anubis House and on to college. So I’m not 100% sure, but if I had to guess it would be no. Hope this helped.

  29. I think I speak for millions of fans when I ask you to bring Victorious back! That show is so great. It’s funny, creative, and has very unique characters that you get attached to. I really miss that show so much and other people are calling Nick to complain about its cancellation. I might have missed something but I really don’t understand why it was cancelled. The ratings were good, it was nominated and won many awards. Heck, it’s the most watched show on Nick. And please don’t give me any of that 60 episodes garbage. I Carly went on for over 100 episodes AND had a series finale which Nick didn’t even give Victorious. I, like many others, am disappointed that it won’t be continued. It was a bad decision for Nick to cancel it and if they have any sense, they’ll bring it back. Thanks for your time.

  30. Recently, I’ve been watching wipeout. And I thought to myself “it’d be nice if kids could participate in shows like that.” then I said the coolest channel on tv to have it would be nickelodeon! Basically I think Nick should bring back game shows, preferably modeled like wipeout but with slime. I think if enough people feel the same, we could bring it to Nickelodeon’s attention and possibly get a game show like wipeout for kids! It should be like for 11-16 year olds. Let’s spice nick up and get our game shows back! We have to bring attention everywhere, write, email, call, facebook, twitter, instagram, YouTube, ANYTHING! C’MON IF YOU’RE WITH ME!

  31. Hey Nick guys this is Ruben and i would like to report a problem that everyone is talking about. I am a bick Nick channel fan, its basically all i watch. The audio is failling lately and when i am watching spongebob all i hear is sound effects and non of the voices i hope you fix it soon
    Sincerely, Ruben M

    P.S. stop making really dumb shows like sanjay and craig and Marvin Marvin i think 90% of the public agrees. Bring back shows like Jimmy Neutron and neds declassified

  32. I am trying to find out if it is possible to purchase some of the episodes of Nick News with Linda Ellerbee.
    I would love to use them for training purposes in my job with staff and students. Can anyone from Nick direct me please? This is the only format I have found so far to send an email request!

  33. I would like to know if there is any way you can remove the new cartoon samjay or something …. The one with the kid and the snake… This show is pretty disgusting for my three year and five year old to be watching. I know i can always change the channel but i dont know the schedule so i dont know when it will be on. Plus just watching a commercial, during a spongebob show, all they show is pretty disgusting and i dont think this is appropriate for a kids network channel!!

  34. I want to thank you so much for your printable this summer for my Grandchildren it was a blast they truly in enjoyed themselves along with me but now they are gone so I need to cancel the printable. can you all stop them from being send to me. Thanks again

  35. Would you please stop showing Halloween horror night commercials I didn’t expect my grandson to come out of his room scared watching nick at night.

  36. Im just trying to find a episode I was in called what would you do I have lost the original tape mailed to me years ago when I was a child im 28 now I remember I played a part in puttng hula hoops over my head and I got slimmed I really hop I can achieve this tape my son wants to see his dad at 6 yrs old having funn on nick please get back asap

  37. I just have 1 question is there going be any “Paw Patrol” toys because my son is going crazy! I watch it, Dvr it, over and over again but going on the website I see there are no toys yet, anytime soon?

  38. I just want to thank you for bringing back Winx Club to America. I just have one single request. Is it possible for you (Nickelodeon) to release Winx Club on DVD? Downloading it is very convenient, but I’m more the kind of person who prefers tangible things. I already own the first two seasons on DVD, and the first two movies, so I would love to complete the set on DVD. If there is any way that that is possible, you will make one very ecstatic Winxer! Thank you Nick! You guys are awesome!

  39. I will no longer watch you network and as a substitute teacher I am telling my students that Ariana Grande called students at Schurr High School ghetto. She is a disgrace to our community and most of all an ungrateful, selfish person. She her self looks like an immigrant. Some of my students are not calling her a little mexican bean.

  40. I really just want my Danny Phantom back. Lately I’ve been trying to trend #SaveDannyPhantom on Twitter, and nobody seems to want to help with that, I’ve tried calling, tried everything! There’s got to be some way we haven’t tried yet!

    If you’re with me on this, start trying to trend #SaveDannyPhantom on Twitter, and post any ideas you may have. One idea can meet the WORLD to this.

    Thank you guys SO much.

  41. I sincerely want to you that you shouldn’t cancel Spongebob Squarepants. It is still running because it is a fan favorite everybody young and old watch Spongebob. Your ratings would go down if you camel it everybody would be devastated. I can personally say that I watch SpongeBob everyday after school and everyday before going to school. Everybody knows Spongebob because they watch it so much. Everybody has their own favorite episode and can recite every single word like the episode when Gary bath that was an awesome episode I can recite any day and get every word right. Please don’t cancel Spongebob we would hate to see lovable cartoon character go.

  42. hi nick studio i have idea for spongebob i was thinking plankten could have a secret agent he works with and he helps plankten steal crabby patties well email me about how u feel about my idea

  43. HI i am jalen and i am a huge fan on nick. And the other day i look up spongebob is being canclled jan 28 2014 and i was just wondering if that is true U guys should do a last episode 1 hour and 30 minutes. And this episode should be when Spongebob finally gets his driving license,Squidward finally gets along with Spongebob and they finally become friends,Spongebob really gets fired and gets replace forever,Spongebob And Sandy finally kiss and dates. And then Spongebob grows up like a man like kinda change his house no more blowing bubbles or jellyfishing and Patrick finally go to school and really get smart. Spongebob gets a new job and he likes his job. And so again Spongebob And Squidward hang out. And if u guys did everyone will like the last episode of Spongebob. And then do that movie the spongebob squarepants movie 2. Again that would really be awesome. Hit me back if u like it or dont like it my number is 6165109724. Well there u go

  44. Your “Fart in a Jar” video was crude and disgusting! It goes against the manners we teach our children about how to behave in regards to bodily functions. My children and family are not going to watch your channel until you pull that video. What a shame because us adults found some of your shows entertaining also. I also truly hope you fire the people who came up with the idea of making such a video, so it won’t be tolerated again.

    Mrs. Christina Maxwell

  45. I think that u need to get rid of all these stupid shows, like Sam & Cat, Witch Show, Sanjay & Craig. Those r the stupid show that u have ever thought of. Bring back the original cartoons, you in fact ruined the channel. So get rid of them shows period.

  46. Nick, it’s me again. Like I said, PLEEEEASE bring back Danny Phantom! So many people, young and old, care about the little ghostboy! Please revive him!

    • katie i agree with u about bringing back Danny Phantom. U can help me with the comic i am trying so hard to make to send to nick.

  47. Hello I’m very unhappy that you guys are taking that you guys are taking off Spongebob. I’m very unhappy and if you guys can I highly suggest that you guys don’t please.because one that’s the only 90′s show and all the other shows are boring and not funny. Spongebob is the only good and fun show to watch and never gets boring.:(

  48. Hi…am Ruphina Lucy from Kenya. And i really love watching Nick.It inspires me that I would actually get to act someday hopefully in one of your shows.Keep up the good work.

  49. hey nick it is me.me and so many other people in the world want to bring back danny phantom. I am working so hard to make the new series into a comic and send it to you and hope you will maker it into a tv show. Please contact me if you will do that for me and the others that want to bring back Danny.

  50. I would think you could find someone to write some different cartoon story’s. I run a child care and no matter witch time of day or night you are on you are running the same story day after day. Soon to switch to netflix.

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