Contacting Nickelodeon Customer Service Center
Nickelodeon is a children’s television network offering educational programming and branded merchandise. We found it extremely interesting that the company did not offer customer contact information, despite selling products online. There is a small section for parents who need to report a problem, but that’s the only contact information listed. If you’ve purchased Nickelodeon merchandise, you did so through Amazon or Zazzle and that company handles all customer service issues.
Phone Contact Numbers
- Corporate: 1-212-846-2543
Two other phone numbers we found for companies operated by Nickelodeon include:
- Nickelodeon Studios: 1-407-363-8000
- Nickelodeon Animation: 1-818-736-3000
If you need to contact Nickelodeon and you prefer to do so by mail you can send your letter to the corporate office in New York. Remember, if you have a problem with an order for Nickelodeon merchandise you’ll have to contact Amazon or Zazzle unless you purchased the item in person.
Nickelodeon Online1515 BroadwayNew York, NY 10036
If you’re interested in writing to other Nickelodeon companies like Nickelodeon Studios or Nickelodeon Animation, here are the addresses.
Nickelodeon Studios1000 Universal Studios Pl Orlando, FL 32819
Nickelodeon Animation Studios231 W Olive Ave Burbank, CA 91502
There are multiple websites operated by the Nickelodeon company. The main website is located at http://www.nick.com, but you are also connected with other websites visiting Nick.com, including Nicktoons, NickJr, NickatNite, NeoPets, Spongebob and ICarly.
Customer Service Email
The only email form we could find for Nickelodeon is the form to Report a Concern http://www.nick.com/overlay/club-parents-report-concern.html. This form is for technical or safety concerns on the website. If you have a problem with Nickelodeon merchandise you can call or write the corporate office.
Customers contacting the corporate offices can only leave a message. Instead, we decided to call the other available numbers attempting to connect with a live agent. We connected with a live agent using the Nickelodeon Studios phone number. The call was quick, but the agent sounded as if they were in a call center environment.
We asked is there was a direct phone number for the customer service department. Unfortunately, the representative did not have a direct phone number. They suggested we contact the customer service team using the Facebook page or the Twitter page.