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Contact Nestle Customer Service

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Contacting Nestle Customer Service Center

Nestle is an international consumer goods brand poised to be the largest in the world. The company currently has approximately 8,000 brands ranging from breakfast items, pet food and everything in between. Instead of contacting each individual brand, you can contact the corporate offices in order to voice questions or concerns.

Contact Info:

Phone Contact Numbers

Nestle customer service hours are from 8 AM to 8 PM Monday to Friday ET. In addition to the contact numbers we’ve listed here, there are brand pages for each of the products sold by the Nestle company. Check out the Brand page to learn more about the brands available from Nestle. If you find your brand, search the name for the official website and contact information.

  • Nestle Phone Number: 1-800-225-2270
  • Corporate: +41-21-924-1111

Mailing Address

Nestle USAAttn: Office of Consumer Services800 N Brand BlvdGlendale, CA 91203

Or

Nestle SAAve Nestle 551800 VeveySwitzerland

Official Website

The US website for Nestle is located at http://www.nestleusa.com/, but if you’re looking for the corporate website you’ll visit http://www.nestle.com/. Customers can locate information relating to corporate sustainability and giving programs. You can also locate information regarding the product assortment. If health and wellness in important, you can view recommended Health and Wellness programming on Hulu.com.

Social Media

When you want to keep the conversation going with Nestle, social media is the best way to go. You have the ability to connect with a customer service agent thought the following social media accounts.

Customer Service Email

When searching the Nestle website, we noticed several email addresses designed to reach the customer service department. We tested each to see which one would respond first. The message surrounded returning recalled items. Each of the automated responses claimed a representative would answer our concerns as soon as possible, but gave no appropriate time table as to when.

Our Experience

We like Nestle. Not just because the company produces some of the best products on the planet, but rather the company puts the needs of the customer first. We knew calling Nestle, we would encounter the standard automated system. We expected the call to take longer, but were surprised when we reached a live agent in less than 90 seconds. When we spoke with the agent we embraced their professionalism and compassion for their job. Although the total amount to time we spoke to the customer service department was less than 5 minutes, we didn’t want to end the call. The call went well from start to finish. Can you say the same thing about your call? Take a minute to comment below.

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