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Contact NBC Customer Service

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Contacting NBC Customer Service Center

NBC is a broadcasting network available through many cable and satellite networks. Some NBC shows are available for FREE online and others require a subscription with a television provider. There is contact information for NBC, but the information is cryptic at best. We did manage to find some additional contact information from other NBC-affiliate sites.

Contact Info:

Phone Contact Numbers

The NBC phone number list we’ve provided below is for the NBC Universal company. This is the mother company of NBC and NBC-affiliated companies.

  • NBC Universal NY: 1-212-664-4444
  • NBC Universal LA: 1-818-840-4444
  • NBC Universal Englewood Cliffs: 1-201-735-2622
  • NBC Universal Miami: 1-305-888-5151
  • NBC Universal London: +44 (0) 203-618-8000

Mailing Address

You can send feedback and questions to:

NBC.COM Feedback 100 Universal City Plaza Bldg 1360 2nd Fl Universal City, CA 91608

Official Website

You can visit NBC at http://www.nbc.com or NBC Universal at http://www.nbcuni.com. NBC is the main site for all shows and programming, which is where most visitors head. There are also sites dedicated to:

Customer Service Email

We managed to find more email addresses than we thought for the NBC company. Here is a list of email addresses and links to email forms visitors and viewers may find helpful.

You can also choose to connect with specific shows via social networks like Facebook and Twitter. Go to the official NBC website and click on the Shows tab at the top of the page. Choose the show and look for the Facebook and Twitter logos. Click the logo and you’ll be taken to the social page for that show.

Our Experience

Contacting the customer service department presented itself as a challenge. Several of the available numbers did not have a dedicated customer service department and could not connect with the other departments. We decided to connect with one department and see where it took us. Fortunately, we chose the right one. In less than 60 seconds we were speaking with a live agent in the right department.

We asked for information relating to television ratings and how to report inappropriate television shows. The agent explained customers can locate the shows on the website with the applicable ratings. In the event customers want to voice a concern relating to the content, customers can call or send an email using the general email form. The agent was detailed. We want to hear if your experience mirrored our experience. Share your thoughts with us.

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Rating: 3.0/5 (2 votes cast)
Contact NBC Customer Service, 3.0 out of 5 based on 2 ratings
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30 Comments on “Contact NBC Customer Service
  1. I will no longer be watching football on your network nor will i be patronizing advertisers on your network. Though the chiefs QB killing himself his girlfriend is a trajedy, your commentator saying that if hanguns were unavailable they would be alive was idiotic. I watched, yes past tense, football for entertainment, not political rhetoric regarding guns. If you want to point the blame on anyone or anything blame a lack of individual responsibility.

    I am sending a similar email to the beer companies and pizza companies that advertise on your network that we patronized that they will be losing a little bit of business for their association with your network. I imagine they wont care, but i will be voting with my dollars. Good day.

  2. First,you are making very quality projects and excelent a corporation but I think Chuck series must continue . For that unique a Project.

  3. Very disappointed that a new episode of. Chicago Fire was pre-emptied by a rerun of “Hannibal”–a show with a hateful premise that you are pushing. Chicago Fire has amazing character development. I look forward to every new episode. No wonder your network is faltering. You make ridiculous decisions like this!
    While I’m venting: I’ve been watching The Todsy Show since 1983. Worst decision ever: releasing Anne Curry. Savannah Guthrie? Ridiculous replacement with no depth. Two non descript females on weekends –Dylan someone and a brunette whose name I cant even remember. My husband scoffs at them ‘who are these people?’ He asks every weekend…it shows poor judgement on the Networks part. You are grasping for ratings instead of committing to seasoned anchors. I miss the sincerity and experience of Ann Curry. What were you thinking?!

  4. I will know longer be watching anything on your network. Pulling Hannibal is really stupid. If you don’t think you viewers are mature enough to handle the violence then you have know respect for your viewers and your acting like a over protected mom. We are adults and this is an adult show. We should be able to handle the idea of fiction vs reality. Good bye NBC I will not miss you.

  5. As a long time fan of SNL I was appalled by the skit on Jesus On Saturday. It is beyond my comprehension that you would have the blasphemous ausacity to depict Jesus as revengeful and a killer. Truly that skit was a complete disgrace- one of the worst things I have viewed. The public deserves an apology!

  6. It is insane that NBC would keep a worthless show like the Apprentice with Donald Punk-Skunk-Trump and cancel Deception with the beautiful Meagan Good, who is the only African American female lead character on your entire network and the handsome Laz Alonso the African American-Cuban actor. Whenever there is a positive role for African Americans, your STUPID network and others cancel the show; i.e. Undercovers with Boris Kodjoe, who not only is handsome, but highly intelligent. He fluently speaks several languages. How many languages can that bad hairpiece idiot Donald Trump speak? After the derogatory remarks he made about our Commander and Chief President Obama, I thought surely NBC would find some integrity and fire that buzzard. But, Lawrence O’Donnell new what was going to happen. May 16th, the Trump-Skunk-Punk dropped out of the presidential race and his show was renewed. If an African American actor was to do those ugly things to a white president that Trump did to our President Obama, he would never work in Hollywood again. Isaac Washington utilizes his Freedom of Speech and made a statement the gay community didn’t like and he was FIRED from Greys Anatomy. Naturally they were KICKED TO THE CURB after that. NBC GET SOME GUTS AND DO THE RIGHT THING, NOT THE POLITICALLY CORRECT THING. BRING UNDERCOVERS BACK and KEEP DECEPTION!!!

  7. Dear nbc network i am enraged that u would employ a person like mike milbury who constantly criticizes players like matt cooke for theyre play but at looking at tape of whem he played ( milbury) was exactly the same if not worse . Hypocrit. As u watch intermissions he broadcast he seems imtoxicated and has the nerve to judge others. Not to mention how he assaulted a child at his sons hockey game and your compamy has the nerve to support him. Wow what does that say about nbc . If your network supports a person like that well then your directors and producers also need to put down the alcohol. Its a shame that as big of a company that you are that youve let it go this far. Shame on you.

  8. I turned on the Saturday morning Today Show at around 7:15am (5/25/13) to see your NYC female co-anchor wearing a very large piece of fashion jewelry that either she or her stylist thought was very edgy and new. But to the contrary it was highly symbolic of violence against women.

    Your co-anchor was wearing very large yellow chain link “necklace” around her neck. It is a chain link similarly used in construction. It was the size chain link used to secure fences, to hold doorways closed or more frequently used to hold prisoners or victims of physical abuse in bondage.

    What I found most repulsive was that your co- anchor was interviewing a retired military service woman who had been raped repeatedly while serving our country. Each time the camera returned to your co-anchor the symbolism of a large chain link hanging around her neck while interviewing a woman of color, who had been sexually violated was startling to see and then sickening to watch.

    I realize women in news television rely on fashion to keep viewer interest. I hope executives at your news station will take a closer look at the stylists and presentation of women. I am also shocked that as a woman your co-anchor did not object to the symbolism and stereotyping that was so evident in what she chose to wear on national television.

  9. Coverage of Barclays premier league is pitiful. You spent a considerable amount of money to get this, but it seems you understand nothing. Fox allowed us to watch the games on the big screens we purchased for to watch sports, andRECORD the games we cannot watch live, I had to watch today’s game (my team) on my iPad, why oh why did you get involved in this. I had the choice of watching 5 games this morning at 10.00am’ i chose one, I hoped to watch the others, but so far cannot.- please give the US broacatbrights back to FOX, at least they understand the game.

  10. Stop being greedy with Dish. Put my shows back. Seriously??? No SVU and Grim is coming back! Pull the reality shows if you need to save money. My bill is already expensive and you want to raise it? For what? Why haven’t you explained it? Yet you want me to call Dish? They at least already explained their position. Your turn. So irritating

  11. The greed between NBC and Dish has actually caused me to devote myself to finding other networks and providers. I am disgusted with both and will boycott both, if you guys don’t get your crap together in the near future….Figure it out!!! It is great to have choices in America and an endless amount of entertainment. Greed will be the down fall of both companies, so at this point I will try to not allow myself to get to attached to anything NBC has to offer in the future. I am counting down thirty days until I completely turn away from both!!! I’m one person, but will reach out to as many as I can in my circle of influence to join me.

  12. Costas is interesting, not entertaining or professional. What a clown. Please keep your commentators in their respective areas, sports not politics. Thanks,

    Oakes

  13. why can’t i watch episode 1 of the blacklist on nbc.com web site , episode 2 – 6 are there however episode 1 is missing , why ???????????????????

  14. I have enjoyed the new show “Blacklist”. I am a real fan of james spader and have become fond of Meg.

    However, I was aghast last night with spader’s brutal murder of
    Megs father. With all the writers, producers, et al, there must have been a better way to have this person disposed of in the script.

    I think you should be ashamed of yourselves. If I see any more vicious conduct like this I will no longer watch. I know I am
    only one person but I am sure thousands of others felt the same way too.

    K Reusch

  15. To eliminate the Blacklist on Nov. 18 in favor of three hours of that dumb, phony weeping and wailing and whatever they call singing show is just too much. The whole evening was wasted for us as far as Channel 11 was concerned. The Voice is BORING and enough is enough in one hour. We are disgusted with your choice and want you to know it

  16. Thank you for bringing back high quality shows , great acting and drama back to TV. I absolutely love Dracula, the Blacklist and Grimm. The acting, storytelling, and lavish sets on Dracula has mesmerized both me and my family. It’s like watching the great Master Piece Theater. It’s on par with my favorite cable show Game of Thrones. I love the Blacklist…it’s no ordinary crime drama. The Stewmaker and Courier were mind boggling. The storyline about international threat networks is real. I love the cast and James Spader is on top of his game. Grimm makes me smile. It is a fun show with a lot of interesting twist and turns. I like the macabre drama with a little bit of comedy tied in. Also thank you for bringing stage plays like the Sound of Music to TV. I am sick and tired of reality shows. I love interesting plot lines and great acting. Thanks to the cast and crews of these three great shows for their hard work…I am sold. Thanks to NBC for charting a new path for excellence…if you invest in good shows the audience will come!

  17. Greetings,

    It seems the background music that accompanies your programs, from New Years’s Eve celebrations, to the current Olympics opening ceremonies, to the Today show, on and on, all but overshadows any speech audio. I’m surprised you haven’t heard from viewers, for it’s been like this for a number of years. It’s truly aggravating as a listener who’d like to clearly hear the script.

    Thanks!

  18. I find it completely annoying, frustrating, and, quite frankly, disgusting that I cannot watch live online coverage of the Olympics without a television subscription. I do not participate in cable nor satellite and there for I cannot view a world event nor watch my USA team compete? This is completely wrong. Monopolizing a world event is completely wrong.

  19. Hello,
    I am a Canadian renting in Florida. During the last Olympics we were renting down here and I found your coverage significantly better than this time around. I was able to watch our athletes receive their medals and to hear our anthem. Until tonight I have not seen one medal ceremony, Canadian or American . Does it take a sweep to justify showing the awarding of medals? I can understand why Americans are paying to get the CBC feed.

    I realize you don’t care about any of this. I just want to express my disappointment over your current coverage. The last time around I was assuring my fellow Canadians that your coverage was great. Wish I could say the same this time.

  20. I was completely disgusted by the extremely POOR TASTE shown by your reporter who interviewed Bodie Miller. FIRE THAT STUPID WOMAN!!! Do you ever wonder, or do you even care why your audience base is going away. I urge you to rewatch her interview at least 10 times before you FIRE HER. I seldom watch your news etc with its very, very liberal content and highly opinionated inferences. I will now avoid your channel almost completely. Regards Peter Cahan

  21. I would like to know why Grimm friday at 9pm is not on everyweek ,you have been preempty for other stuff, My whole family 150 of us love Grim, when you put anything else on in its place non of us watch it in protest
    I surely hope you will start airing it every week like you use to

    Missing Grimmm The Tillman family

  22. Great decision to run the replay of July 23 Tour de France at 1 am EST. Some of us work when it is live and want to watch at 8pm. I still have work the next morning. You decide to run soccer instead? No wonder your in last in the ratings.

  23. Shame shame shame on you for pulling the plug on Fearnet on Xfinity.It was the ONLY channel I really liked on it and now you have ruined it for me and thousands of others.I will NEVER watch NBC again.I don’t care if you have something I really want to watch.I am banning YOU and I know several of my friends are doing the same thing.Once again thank you.

  24. Where the heck is the volume operator during my game of Cincinnati at Arizona football ! I can hear the commentators loud and clear but I can’t hear all the tackles, our stadiums noise or even the calls from the referees. Please fix this soon or at least don’t let it happen on the pro season, this is a lack of professionalism on your networks part and ruins watching the football game without getting pissed off.thanks

  25. NBC if very difficult to watch due to the loud music that is added to everything. NBC news has a loud intro on the NBC nightly news show. The sports shows, especially football, add music sounds to the point of not being able to hear the announcers,Bob Costas and Collingsworth. Even sometimes when you put the football players on to introduce themselves there is a loud blast so the names are not clear. Please check this. it detracts from the shows.

  26. Americans want to know when will you finally cover stories that REALLY interest them like Hilary’s Benghazi cover up, IRS scandal, Veteran cover up…really this is propaganda of No tell NO coverage….covering up for your insider Obama liberals. Your station is a traitor to All Americans and we will no longer watch your station.

  27. Good Morning

    I missed Chicago Fire last nite. Nbc offers an app so you can watch missed episodes of different programs. I loaded it went to watch my missed and and the app tells me it’s only available in the USA.

    Why is that when nbc broadcasts in Canada.

    Thanks for listening

    Mrs Gail Bauer

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