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Contact NASCAR Customer Service

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Contacting NASCAR Customer Service Center

NASCAR, National Association for Stock Car Auto Racing, began in the late 1940’s and has subsequently grown into one of the largest family-owned businesses in the United States. The company does more than just sanction racing in the United States, NASCAR sanctions more than 1500 races in the U.S and Canada. In recent years NASCAR showcased races in Japan.

When customers want to reach out the customer service team, it is generally relating to ticking information. You should realize there are several ways to keep in constant contact with the support team or the corporate office. Customers can connect with NASCAR traditional mail, email, phone or through social media.

Contact Info:

Phone Contact Numbers

There are multiple NASCAR subsidiaries operating under the parent company. We’ve listed contact information for each of these companies with hours of operation when available.

  • TrackPass: 1-866-722-5299 – 10 AM to 7 PM Monday to Friday ET.

In the event you are seeking immediate answers to your questions or concerns, you can connect with the customer service department by way of the Live Chat.

Live Chat: http://chat.NASCAR.cust-serv.com/NetAgent/NASCARchat.aspx

Mailing Address

NASCAR CorporateOne Daytona BlvdDaytona Beach, FL 32114

Official Website

Customers visiting the official NASCAR website http://www.nascar.com/ have the ability to read past and present news features, locate information relating to their favorite drivers, locate the schedule of events and order tickets. You also have the ability to shop for branded merchandise.

Social Media

NASCAR is a popular sporting attraction, garnishing millions of fans across the globe. As a company reaching millions, the customer service department could potentially become overwhelmed with call. This is where the social side of the company steps in. You have the ability to connect with the customer service department on Facebook as well as Twitter.

Customer Service Email

There were several customer support email addresses we found on the NASCAR. In order to send a message to the appropriate department, we utilized the Fan Feedback form. We sent a message asking how customers return purchased tickets in the event they were unable to attend an event. The automated response we received did not provide a time as to when we could expect a response.

Our Experience

Expect a lengthy, confusing call when you contact the NASCAR. We called several times an encountered the same results. There were no options for the customer support team. We attempted to bypass the automated system by pressing 0 to no avail. The call lasted approximately 10 minutes before speaking with a live agent. After the third attempt and the wait, we connected with the customer service agent. We asked several questions similar to our email questions. The agent could not answer the questions and in turn transferred our question to another agent. Frustrated, we decided to end the call. When you contacted NASCAR, were your questions resolved? Share your experiences with us below.

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Contact NASCAR Customer Service, 1.3 out of 5 based on 3 ratings
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14 Comments on “Contact NASCAR Customer Service
  1. I have watched NASCAR races for many years with one major complaint. Your TV announcers who do this every day have no problem identifying drivers by their numbers.
    I (and I suppose many other casual fans) have a hard time coordinating names of drivers and their numbers. (It is much better than it used to be!) When an announcer identifies a driver by name and you see 6 or 8 cars on the TV screen, how do we know who he is talking about if he does not also identify the driver by number? It would be nice if they could say something like, “John Jones in car 00″ or “car 00 driven by John Jones”, etc. I have left the TV many times in mid-race because I could not identify who they are talking about. Please make it easier for those of us who are not into racing every day, enjoy your TV coverage. Thank you.

  2. Message for Daryl Waltrip
    My wife came up with a great comment, when we were watching the race at Richmond and a crash happened. SHE SAID, CLEAN UP ON ILSE THREE. IT SOUNDED SOOOOO FUNNY and thought it sounds like what D.W. would say, as he comments on what happened in the the race.

    Thanks
    Peter

  3. I enjoy your site expect one thing………on facebook you guys have a app for a free water bottle with my favorite racer on it I have filled the app out several times and it keepskicking my phone number out!!!! so this true or gimmick!! would love to have one of these waterbottles!

  4. I find it very difficult to get to some area to get the answers I am looking for. Would love to have a reasonable amount of time to wait on the phone for a Customer Service person who was knowledgable! Also, maybe it is just me, but I can’t even find my own account with all this “new” web pages we have this season. I actually preferred what we had!!!

  5. To whom it may concern,
    There is a really big issue with cup drivers driving in the Nationwide circuit. There was one only one cup driver driving in iowa today and he wins. Is there a chance for a rookie to win a race or two? Whats the deal? Not fair nascar. Hey guess what Brad Keslowski, Kyle Busch, Matt Kennseth, Jimmy Johnson were rookies already. Don’t they make enough money in Sprint cup? This is getting ridiculous. Do these Sprint cup drivers really feel proud to win a race in a rookie class? We might as well put our high school football team against the niners or radiers. Nascar needs to figure this issue out. O.k. they are not racing for points but Rookies need to win for there sponsors and give them a little insentive. Myself and my family will countiue to watch Nascar but this is an issue we have trouble understanding. Even Kevin Harvick says in a interview last year when asked the queistion “what happen out there” After being in a tangle up during a nationwide race with a rookie. “He just needs to learn how to drive,learn when to give and take”. Well isnt this the level to learn that? Kevin shouldnt be there to complain about it maybe another rookie should of been there the comment would of made more sense. Our family feels that once your in the highest class you should stay there and leave the lower class to themselves. O.K. no problem being an owner in nationwide as a sprint cup driver cause your giving a rookie a chance but no need to drive it. Be proud your out of the rookie class and stay with the upper class and give rookies a chance.

    Concerned Fans in northern Nevada,
    Thanks nascar for listening,

    Kevin

  6. NASCAR better get their act cleaned up. If fans discover these races are fixed or if there are agreements between teams determining wins, then NASCAR is dead.

  7. As we all watch the races checking the banner running across the tv screen, I wonder why they never show team or car owner ?? It gives you running order, car number, drivers name, car color, seconds apart, laps down, chase, wild card, make of car….ect.
    But never what team owns that car. Now with drivers changing teams adding cars it would be nice and helpful along with easy to follow. Would like to see car number and team owner run across that banner…..thanks Gary

  8. I have followed NASCAR since I was a small boy listening on the radio. I am now 62 years old. I am an avid NASCAR fan, and I have purchased and shopped the items that I see on these cars to help support NASCAR and the Drivers. Now, to try and follow NASCAR is impossible. You have switched everything to FOX SPORTS 1 and the coverage is not good at all. If I wanted to watch football and the other sports it would be great, but I don’t. Now you have cancelled the speed channel and you can’t find out anything. I am so discussed I am ready to quit following it all together. You have not made it FAN Friendly at all. So I older and maybe you are trying to get a new market, but I have help support you and now I feel abandon. Just had to let you know. It has been great watching you through the years, but I am done. I even went to Dale Earnhardt GMC in Tallahassee, FL and purchased a new GMC Pickup. Well, this probably doesn’t mean anything to you, but I had to get it off my chest. It has been great, I will miss NASCAR, I just done with it. Thank You good luck

  9. I would like to know why you stopped the ARCA race after halfway? The storm wasn’t even close and it wasn’t raining!
    Was it because you wanted Toyota to win? All the fans should get half their money back or stopping the race like that! You are already losing your core fan base just keep it up and nobody will be there!

  10. You have way to meant commercials during your race to the point a person lose interest in them. We use to have a group of 45 people that would get together and watch the race today its down to 5 people. The rest have all gone over to foot ball. I am also going to watch foot ball over NASCAR because of all the commercials. Your side by side is not worth the time you people put into it way to small to see any think, and I am watching it on a projector that’s putting out a picture that 7 foot wide picture. We are also asking are congers man to pull the on the gov money your getting.

  11. I want To know why you need so many announcers . Please get rid of the Pit Studio. They add nothing to the race, Rusty Wallace is most annoying as are the others. PLEASE go back to the old way. No wonder the ticket prices cost so much having to pay all those idiots. When the Pit Studio comes on I turn off the sound.
    I also agree with the fellow who commented on the change of channels. There are some of us who can’t have all the channels.
    I thank you for your time.

  12. this is not a personal thing what i am posting is the honest truth,,,what in the world has happen to the sport of nascar…i am a teacher at a high school and none of the boys or girls in school like nascar they really think is a joke thats just the way it is……sorry nascar….really…you are in doubt and trouble with the public and that is the truth,,,

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