Contacting NASCAR Customer Service Center
NASCAR, National Association for Stock Car Auto Racing, began in the late 1940’s and has subsequently grown into one of the largest family-owned businesses in the United States. The company does more than just sanction racing in the United States, NASCAR sanctions more than 1500 races in the U.S and Canada. In recent years NASCAR showcased races in Japan.
When customers want to reach out the customer service team, it is generally relating to ticking information. You should realize there are several ways to keep in constant contact with the support team or the corporate office. Customers can connect with NASCAR traditional mail, email, phone or through social media.
Phone Contact Numbers
There are multiple NASCAR subsidiaries operating under the parent company. We’ve listed contact information for each of these companies with hours of operation when available.
- TrackPass: 1-866-722-5299 – 10 AM to 7 PM Monday to Friday ET.
In the event you are seeking immediate answers to your questions or concerns, you can connect with the customer service department by way of the Live Chat.
NASCAR CorporateOne Daytona BlvdDaytona Beach, FL 32114
Customers visiting the official NASCAR website http://www.nascar.com/ have the ability to read past and present news features, locate information relating to their favorite drivers, locate the schedule of events and order tickets. You also have the ability to shop for branded merchandise.
NASCAR is a popular sporting attraction, garnishing millions of fans across the globe. As a company reaching millions, the customer service department could potentially become overwhelmed with call. This is where the social side of the company steps in. You have the ability to connect with the customer service department on Facebook as well as Twitter.
Customer Service Email
There were several customer support email addresses we found on the NASCAR. In order to send a message to the appropriate department, we utilized the Fan Feedback form. We sent a message asking how customers return purchased tickets in the event they were unable to attend an event. The automated response we received did not provide a time as to when we could expect a response.
- Submit TrackPass Support Ticket: http://support.NASCAR.com/ics/support/TSFolder.asp?task=ticket
- Submit NASCAR.com Support Ticket: http://support.NASCAR.com/ics/support/TSFolder.asp?task=ticket
- NASCAR Fantasy Game Support: NASCARsupport@sportstechinc.com
- NASCAR Members Club: firstname.lastname@example.org
- Fan Feedback: fanfeedback@NASCAR.com
- Donations/Charity: foundation@NASCARfoundation.com
Expect a lengthy, confusing call when you contact the NASCAR. We called several times an encountered the same results. There were no options for the customer support team. We attempted to bypass the automated system by pressing 0 to no avail. The call lasted approximately 10 minutes before speaking with a live agent. After the third attempt and the wait, we connected with the customer service agent. We asked several questions similar to our email questions. The agent could not answer the questions and in turn transferred our question to another agent. Frustrated, we decided to end the call. When you contacted NASCAR, were your questions resolved? Share your experiences with us below.