Contact Nabisco Customer Service

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Contacting Nabisco Customer Service Center

Nabisco is a food company operating under the umbrella of the Mondelez International corporation. There’s not a lot of information about Nabisco on the website. It appears the site is aimed at entertaining the visitor rather than providing detailed information about the company. The name Nabisco is derived from the company’s original name – the National Biscuit Company. Nabisco was formed after a total of 114 individual bakeries consolidated into one company in the late 1880s.

Contact Info:

When looking for contact information for Nabisco customer service, you will find a bit of information for Nabisco, but most of the consumer contact information is for the Mondelez International corporation.

Phone Contact Numbers

You can call the Mondelez International customer service line for questions pertaining to Nabisco customer service.

  • Nabisco Phone Number: 1-855-535-5648

Mailing Address

There are still customers who prefer to write letters instead of calling or emailing customer service. You can write a letter to the Mondelez corporate office, but make sure to include the address line routing the letter to Nabisco customer service.

Mondelez International IncConsumer RelationsAttn: Nabisco Customer Service100 Deforest AveEast Hanover, NJ 07936

Official Website

Hop on over to to play games, read about products and connect specific brands with the Nabisco name. Nabisco is not called Nabisco in all countries. In some locations products are referred to as Kraft. Other product names associated with Nabisco include Ritz, Oreo, Triscuit and Honey Maid.

Social Media

Nabisco customer service is not exactly the most social-friendly bunch. We found a Nabisco page on Facebook, but nothing on Twitter or YouTube listed on the official website or found in search results. We even looked for Mondelez International pages to no avail.

Customer Service Email

We searched the Mondelez International FAQs section to find a Nabisco customer service form. The form is for general questions, product problems and the like. If you have issues with a specific Nabsico product include the lot number, expiration date and other relevant information in the body of your email.

Our Experience

The Nabisco customer service line is automated, but it is not only for Nabisco. You’re actually calling the Mondelez International Consumer Relations line. Your call will be transferred to a customer service agent within a few seconds of the call being answered by the automated system. You do not have to wait through a list of options to reach an agent.

We asked the Nabisco customer service agent about product coupons we were told no coupons could be sent to the consumer from Mondelez. Coupons are available in newspapers and online through coupon companies.

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Rate your customer service experience:
Rating: 2.2/5 (18 votes cast)
Contact Nabisco Customer Service, 2.2 out of 5 based on 18 ratings
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193 Comments on “Contact Nabisco Customer Service
  1. Thank you so much for making the lil squares grahams!!!! We love those! They are perfect size for youngsters and for bagging up into 100 calorie baggies!! I was wondering though if the chocolate ones will be an item for sale shortly? Keep up the good work my making great tasting snacks!!!

  2. What in the world have you done to your premium crackers? We have bought them for approximately 50 yrs but will soon switch to another if something don’t change. When we spread them with peanut butter & try to eat they break in several pieces. We say a few bad words each time we eat them.

    Have you changed the recipe to save money?

    • I will wait to see if such an ad exists, but I heard of one with controversial content. Whether I agree or disagree I will stop purchasing from companies who involve themselves in politics & religion. Please stick to selling your products. Keep your ads neutral & refrain from making any ideological comments on any subject Thanks.

  3. Ok so first off, let me start out with- cheese nips are soooooooo delicious & I have maybe the cutest pictures ever of my daughter at age one and a half goin in on this box of cheese nips in the sun by the pool with the cutest bathing suit on I posted it to Facebook a long time ago and EVERYBODY says it should be in an advertisement or billboard or on the box even that they would buy them just because of the picture.. I know everyone probobally says their kids are the cutest- I’m not even saying that though i think so, but these pictures are hilarious and so adorable I think you should atleast take a look at them. My Email address is I’ve been trying to contact someone at nabisco about this for awhile now but I have no clue who to contact. Please send me an email for these pictures cause you won’t regret it!

    • Sugar Wafers,65 years old, been eating them forever. stay fresh packs probably would work if the cookie was fresh when packaged. the last few boxes they have not been crisp at all. at 5.00 a box it is disheartening. What have they done as with so many manufacturers taking shortcuts to save money.
      bring back the snacks of the 50’s and 60’s that were made with real ingredients.

  4. I am trying to find Oreo Cakesters and cannot locate them any where. Can you tell me where I can buy them. I heard rumor that they have been discontinued (I hope not), but if so can you please tell me why. I will buy as many as I can if they are available. Thank you so much

  5. please bring back the royal milk lunch crackers.i have t
    alked to a lot of people and they would love it also.what harm could it do but make a lot of people happy.give it some careful thought.PLEASE!
    doris reichert

  6. Please bring back the chocolate snap they are well missed I no if u bring them back u would make some killer sales do it even if you have to change the name of them please reconsider I no u can do it please please please I can taste them now.

    • Please bring back the chocolate snaps they were so good. I saw somewhere online that they are included in the carnival classics bag but I haven’t been able to find them in my area. Please please please bring them back in their own box just like you had them before.

  7. Not to pleased tonight to open up a box of wheat thins & find you’ve changed the cracker. Not the packaging. They are thicker and bland. I will be returning them! Please change them back!!!

  8. I was attracted to and bought a box of your “Wheat Thins FlatBread.” I should have read your product ingredients prior to purchase. It’s my opinion that your company along with many others, seem to think putting sugar/sweetners in everything they sell will make them more popular. Nothing could be further than the truth for my family and many of the people I know. I believe your effort to bump sales with sugar is part of the reason many Americans have become addicted to sugar, and are overweight. If you cared more for the health and well being of your clients you would cut the unnecessary additives out of your products. You call them Wheat Thins??????? What a farce to disguise the truth. They should be called fat and sickness wafers!!!!! Leave the sugar for the cookies where one expects to find sugar and makes that choice.

  9. Your new brown rice triskets are great! Taste is fabulous – texture is fabulous – however- your packaging sucks.
    Only about 1/3 of the box was found whole; the others in bits and pieces.
    Please use the stack wrap for the product [ like Ritz crackers] and I will buy them again and again. Not until you fix the problem.

  10. Your new product-Nabisco Fruit Thins-lemon flavor are delicious. They taste like a shortbread cookie with fruit added. Finally a “lemon” flavored cookie among all the ones offered. Good job and thanks.

  11. I cannot print your coupons, can you please send me the 1.00 off coupons for Nabisco products.

    thank you

  12. I would like to make a comment about Ritz Crackers. I love the taste and use them all the time, however, what on earth have you done to the crackers. They have a very good taste but if you want to use them for anything other than crumbs you will be out of luck. If you try to spread them with anything, they will turn to crumbs in your hand. I have tried to be very careful with peanut butter, hazelnut spread, pimento cheese and even trying to pick one up to put a piece of cheese on they crumble. I thought maybe I got a bad lot, so I tried more, I have tried 5 or 6 boxes and they are all the same. Sometimes the whole sleeve is nothing but crumbs. What is going on? I know other people have had to have this problem.

  13. Why or why am I not able to get the Multi=grain crackers with sea salt in San Marcos Texas anymore? I will not buy the regular crackers anymore and absolutely love these multigrain crackers – by far the best I have ever eaten!! I shop at the Wal Mart here in San Marcos Texas and instead of these crackers, they are now putting the “rounds” in their place – these do not compare!!! So, went to HEB here in San Marcos and they do not have them either. . Please, oh please can we have the crackers we want? Why change something that is good?

  14. I have always liked Ritz crackers but of late I have noticed a huge inconsistency in their color and crispiness, from a darker brown (well done) to a light flaky consistency (barely cooked). My preference is the well done and I would encourage you to mark the boxes or to have 2 distinct boxes indicating the degree of brownness. I don’t like playing Russian Roulette when I get a box not knowing how well the crackers have been baked. Help

  15. I recently bought a small box of Barnum’s Animal Crackers. I used to love these thin crispy crunchy cookies. I was very surprised though, when I tasted the first one, nothing at all like the original recipe. These weren’t crunchy or thin, more the the cheapo imitations you get in bulk. Why did Nabisco change the recipe??

    Very disappointed.

  16. My family just love Better Cheddar crackers, but I only find them in the 6oz. package and they don’t last to long. Can you tell me if they come in larger packages?

  17. For a long time Ritz has been my favorite snack cracker wit other NABISCO varieties enjoyed as well. I had double coupons the other day so I tried CRACKERFULS for the first time. Though I’ve watched everyone charge more for less and less in the box, I have never felt more “stiffed” than with these snacks. Nothing is special about these and the could be packaged in less that 1/2 the size. I won’t buy them again! Keith L.

  18. Your Ritz Toasted Sour Cram and Onion Chips are the best on the market. Thanks for providing us with such a pleasurable snack!

    Love them!!!!

    • Hello, I purchased Nabisco Nutter Butter Cream Patties at Walmart in Simi Valley, California.When I opend the package there was something black in the corner of the cookie I broke off.I was disappointed.

  19. I recently bought a box of “family size” wheat thins. I was very disappointed. For whatever reason these crackers are nothing like the ones tha come in the regular size box (or you’ve changed the recipe completely). Either way, I’m not a happy customer and will not be purchasing the cheap paper-thin crackers again (mind you, I’ve eaten wheat thins for years and loved them until this point). I’d love to actually be able to tell someone at your company, however you have no e-mail address for customer service (what year are we living in?), only a phone number that is totally automated. This had all been very irritating so I suggest someone fix it. Let me know when it’s been corrected and MAYBE I’ll consider buying your product in the future.

  20. Hello,
    I was very disappointed to find that your products contain GMO’s. I have been a long time Nabisco customer and enjoy many of your products. I have been learning more about GMO’s, their effect on the environment, bees, their overuse of pesticides, chemicals, and devastation they cause in farming communities. I am 100% against GMO’s and I wanted to express my interest in your comapny looking into making your products Non-GMO or at least labeling your products. I will be telling my friends, family, and co-workers not to purchase your products until you decide to make a better decision for the earth and your customers. Again, I am very sorry to hear that you support GMO’s and the companies that supply such an reprehensible technology.

  21. Very disappointed. Bought the Family Size Double Stuf Oreos only to open them and find that the package was not completely full. It seems that there were about 9 cookies missing from the package. The cookies at the end of each row were laying flat so may have been a problem with the packaging.


  22. I have been buying wheat thins for thwo years now. I buy a box per week. I bout my usual, tomato and basil, and to my surprise they were the plain kind. The box said tomato and basil, but there was no tomato and basil flavoring on them!

  23. There is a new rap type television commercial for Oreo cookies that is very offensive. I’m pretty sure what demographic it will appeal to, but it’s certainly not mine!!!

  24. Please bring back Nabisco Premium Saltines with multigrain and sea salt. They are the best crackers my husband and I have found, but we can’t find them anymore.

  25. I love love love triscuits im addicted although I bought a box (I go thru 5 boxes a week)the thins by box tasted stale

  26. What happened to the Coffee Oreo’s? Is there some place I can buy these. They are no longer available in Utah. Is this a coincident or are they no longer available anywhere. BEST COOKIE ever!

  27. Please bring back the Ideal Cookie Bars, they were the best cookies ever. I think they would be a very popular cookie, especially with the dry, dull cookies that are out there. Peanut butter and chocolate, always a favorite, it’s a no brainier!!!

    Thank you!

  28. I love your Oreos (double stuff). I thought it was great to see lemon & banana split flavors. when I found out these flavors were only limited editions I was dissapointed. I would also like to see more flavors in double stuff (mint and chocolate filling). Oreos are great, please consider this.

  29. Can you please bring back the little boxes of chocolate snaps, vanilla snaps, chocolate chips, and ginger snaps! They were the best little snacks! Please?

  30. I live in the South Bend, IN area and I have not been able to find Fat Free Fig Newtons in the snack packs or regular packaging. I prefer the Snack Packs. I am very frustrated.

  31. I recently bought a 12-pack of Fig Newtons for my kids to use in school lunches …. opened the package and there were only 11 packs in the box ….

  32. Oreo cookie commercial:
    why would you advertise a great cookie with a style of music 80% of the population hates?

    Change that commercial or pull it, oreo cookie associated with Rap, no way. I hate rap therefore no oreos

  33. I bought a Double Stuff Oreo Cookie box today and I am so disappointed. The box was not full which I noticed immediately at the store and made sure it was not opened. All of them were like that. Next I got home and opened them and you have skimped on the stuffing. This was not the way to cut costs. How disappointing. My last box of double stuff cookies and I loved them so much!

  34. Hi, I live in upstate NY. I just wanted to say I love the Chocolate Chip teddy Grahams and I was thinking that you should add marshmallows to those and make them s’mores teddy grahams if you don’t already have that kind. I’m pretty sure that those would be AMAZING! thanks for taking the time to read this.

  35. I have had a problem with my last few boxes of TRISCUIT REDUCED FAT CRACKERS/FAMILY SIZE,
    there have been so many crackers broken up it is difficult to use them for entertaining.

  36. Why does the Nabisco Original Premium Saltines have Nutrition Facts written in Spanish on the top flap where the box opens and in English on the bottom flap. I thought this was an ENGLISH speaking country, therefore am thinking that would be the priority. I will for sure be looking for a brand that conforms to ENGLISH next time I buy. REALLY DISAPPOINTED!!!!

  37. My husband and I just tried your NEW SHAPE PREMIUM ROUND SALTINE CRACKERS. On a scale of 1 to 10 we would give them a 3. They were not as crispy and were on the bland side compared to original Premium crackers. Were not a good value either.
    Diane M. Smith
    New Prague, MN

  38. I just bought some chips ahoy cookies with the resealable package. I love the package and it sure gives these 72 year old hands a break!

  39. Bought a box of Nabisco Belvita cookies after a taste sample. A most excellent product. All who I have shared with liked them.

  40. I like your products. Especially the wheat multi grain crackers. But what I don’t care for is the fact that you have put Spanish on your product. I think we still are in America, but it is getting to where I go in a store everything is in Spanish. I don’t know if anyone thought of this or not BUT you are playing the discrimination card. In America there are not only more than Spanish living here. But many others that have become citizens. So if you are going to put something other than English on your products I suggest that you put every language that can be read or spoken by all Americans. Like Polish, Italian, Japanese, Chinese, Portuguese, and The first spoken that was here. Language of all Tribes of Indians. And I’m sure you know if they are American citizens they can read and write “our” language. If they are not then someone will help them. Just saying something to think about. How are you making the others Americans citizens who were born somewhere else feel?

  41. This is a request/sugestion more than a comment. I absolutely enjoy the “Vanilla Oreo Cookies” and also the Breyers new ice cream flavor “Golden Oreo Vanilla Cookies & Cream”. I was wondering if Nabisco would be coming out with a “Vanilla Ice Cream” sandwich for all the people in the world that perfer Vanilla over Chocolate.


  42. Hello,
    I am aware of palm oil and what is happening to the animals who live in the palm oil forests caused by the production of palm oil. My family, friends and local school have stopped buying Oreo cookies because they contain palm oil. Please find an alternative oil to use in your products that is healthier and doesn’t cause destruction of the animals’ habitat.
    Please reply.

  43. It is very disappointing to see your products being reduced in size and the price is going up. I use to buy Triscuit and related crackers many times and now it may be once a year. Many other companies are reducing their product size and charging more. All the profits are geared toward CEOs. The world we live in is all about how they can profit from people. I remember years ago, the product was always the same size and if it went on sale, then it was purchased more frequently. Shame on Nabisco.

  44. Red Oval Farms Stoned Ground Crackers used to be the only crackers we ate. You recently changed the recipe or ingredients and they are tasteless. Was it cost savings? Trying to be more healthy? Lost my family as a customer – searching for a replacement cracker that has taste.

    • Oh nooooo! I had not seen that Nabisco supports Al Sharpton. Oh yes, they lost another customer. Nabisco seems to have changed their allegiance to America, if you know what I mean.

  45. Lost my family as a customer – we found a replacement for your product when we go shoping. Here is the reason:
    In any rational world, Sharpton would certainly not have a primetime slot on MSNBC. From his Tawana Brawley hoax to his defense of Duke lacrosse accuser Crystal Mangum, from his fanning of racial flames during the Trayvon Martin incident to his involvement in the Crown Heights riots and the Freddie’s Fashion Mart murders, Sharpton has a long history of inciting racial unrest and division. He’s done it for both the fame and the cash; he has a net worth in the millions. Meanwhile, his followers are still told that racist America wants to keep blacks from success.

  46. Would you please bring back the chocolate snaps,chocolate chipsand the lemon snap cookies. Those were the best cookies ever. I am from the old school. Thank you in Advance.

  47. Back in the 70s and 80s there was a cookie made by nabisco called ideal it was the best ever cookie I have ever eaten. Please bring it back :)

  48. Just heard after searching for last few months that you no longer are producing low fat saltines. Very disappointed. Many friends are saying same. Great marketing.

  49. We love your premium saltine crackers(Nabisco), but the packaging stinks! Not only are the individual packs not resealable, they are hard to open! Please do something to remedy this.

  50. We love your new packaging for Oreo cookies. It’s great to be able to reclose them and keep them fresh. However, I have been purchasing your Graham Crackers for years and continually become
    frustrated with the packaging of this product. The latest Honey Maid low fat Cinnamon was impossible to open without tearing the
    wrap completely. Can you possibly improve on this packaging. I
    love the product but don’t think I’ll buy it again.

  51. I was wondering if you had a glitch in your production line. Went to open my favorite “Hint of Salt” Ritz Crackers, only to find a missing sleeve of crackers. Love these crackers, but someone should have known the box was not full. box top shows 13FEB14AZ302 01:50.
    please respond
    Thanks Carole

  52. I love your products but since we have a nut allergies we have many snacks in the 30 box variety that we simply has to give away;(
    Any suggestions ? As this product is not cheap at all

  53. My wife and I both have noticed a difference in Ritz crackers. It’s one thing to change to a healthy product recipe, but you need to keep the “ORIGINAL” and it’s box. Put warnings on it if you like, but don’t lose your customers over it. Eating Ritz crackers for over 50 years. Just ate my last box of Ritz. Don’t like the new taste.

  54. What is goin on with the chewy chips ahoy salted caramel cookies….i bought a bag about a month ago, they were great at first but then halfway through the bag I noticed white stuff on the chocolate chips that looked like fuzzy mold or maggots…I thought maybe it was becausevof where I had them stored it was too hot. I bought another bag a week later, same thing…I bought 2 more bags, the latest bag was two days ago. The day I opened brand new sealed package, the chocolate chips were covered with the white mold lookin stuff again!!! What the hell is that? I’m grossed out, disappointed and upset I keep spending money on cookies I can’t eat because they don’t look safe to eat…I have pictures as well, PLEASE HELP!!!

  55. I love fig newtons. They are so delicious and really good for you. Figs have a lot of food value. I haven’t bought a box for close to 6 years, because you put High Fructose Corn Syrup in every variety of fig newtons. HFCS builds plaque in arteries and is not good for any heart or brain. A lot of major companies remove HFCS from their ingredients. Any chance you can do away with this ingredient. I am sure you’ll increase your bottom line if you make healthier cookies. More people will buy them.

  56. I am a ritz fan and I,m so disappointed at how small the box has gotten,and the crackers are thinner!and the price isn’t any less.

  57. I have been a premium cracker customer for a long time and now I feel the need to voice my concerns. The crackers are not nearly as good as they have been in the past. They are thinner and not near as crisp as they used to be. If you have changed your recipe for my health or to save your company money, then please change it back. They are no longer very good. I have always been a total cracker snob…..they had to be Premium! Please rethink any changes you have made and know that I can’t be the only unsatisfied customer. Please bring the old crackers back!

    • Me too Darlene! Today’s ” Premium Saltine Crackers” lack one thing, the “original” taste. I am not buying the new ones anymore in search for the old flavor. Too bad these guys changed everything.

  58. When I purchased the small bag of Ritz Toasted Chips from our
    work vending machine, When I ripped the bag open, I found only seven small crackers in the bag. The crackers barely covered the bottom of this small bag. A big Rip-Off…no pun intended.

  59. Saddened to see that the recipe for Stoned Wheat Thins has changed. This product is now tasteless, Unfortunately, I just purchased a large box from Costco. What a waste of money. I won’t be finishing them. How do you recycle tasteless crackers? The company has lost me as a customer, at least, for this product.

  60. Just want to join the chorus of your disastrous recipe change to your Stoned Wheat Thins. What was once my “go to” cracker is now a poor version of a once excellent product. I bought two more boxes after the change, not believing you could make such a huge mistake. I will be waiting for the day the packages say “original recipe”. Until then, they can sit on the shelves.

  61. Bought a box of good ‘ol original saltines at a local safeway and looking forward to the product we are use to. Every package had crackers that were so over-cooked they looked more like wheat thins than saltines. They are so hard and unflavored that we had to throw them all out. Really disappointed with the crackers. Hope this trend doesn’t continue.

  62. Hello, I wanted to let you know that I have enjoyed HoneyMaid graham crackers for years. However, the last few times I purchased the crackers, they were stale. I shop at BJ’s wholesalers Club & the crackers are packaged 3 boxes to a carton. The waxpaper wrappers are not sealed properly & the crackers are soft and stale. Very disappointing. I will no longer take a chance on the product.

  63. The new Chewy Chips-a-hoy Chocolate Chip w/ Brownie fill as well as the Chocolate w/ Reeses are wonderful creations! Thank you!

  64. I just wanted to let you know that I will no longer be buying Ritz crackers, they are useless, if you touch them they crumble. So I will be buying other brands from now on!!!!!

  65. I have been buying Nabisco triscuts Rosemary and Olive Oil for a long time. The last two boxes that I purchased almost all the crackers were broken. You could not put cheese or anything else on them. I had company and it was embarrassing.

  66. I do not like your easy open pull tab on the OREO cookies. I did buy a family size Double stuf package at Wal Mart here in Ludington Michigan. When My wife opened the package it was missing 5 cookies. Either they were never put in the package or someone opened them in the store and took them out. You can reseal the package and make it look like it was never tampered with, Someone could make the package dangerous to any one who ever may buy a package.

  67. Hello Nabisco, I just have to send a HUGE RAVE about the newest original thin rice crackers— These are the most AWESOME gluten free snack that I have ever eaten and I share them with everyone. Great Job indeed! I was just wondering if they ever go on sale or have coupon offers? Thanks and keep up the great job! Patsy Casteen

  68. I wish you would bring back the sunshine raisin biscuit cookies, I would pay anything to have those cookies(don’t want those little packs that they are selling on other sites)I’m not the only one in the world who likes them. I’m going to try and make my own.

  69. Unable to locate Nabisco Flatbread Tuscan Herb crackers in Dallas TX. Has Nabisco discontinued production of these crackers ?

  70. Just opened a new bag of the oyster crackers. Thinking quality control was asleep. All the little irregular flat cut outs were in the bag, some several inches long. Glad I wasn’t serving to guests. But really waste of half the bag, not salted, taste and look like cardboard. Yuck.

  71. Just wondering. Could you tell me why Mallomars don’t tast the way they used to taste. They have a sort of aftertaste, now. Why is that. I used purchase 3 or 4 boxes at a time. Not any more. Can you please bring back the originals. Thanks, so much.

  72. I used to buy 2 packs of the sugar free Oreos at Walmart every week. They do not have them any more and can’t find them at Walgreens either. Have you quit making them? They are the best sugar free cookies out there!!

  73. Just wondering if there is any thought of bringing back tid-bit crackers the best snack u ever made when I was a kid my Dad would buy them & I could sit & eat a whole box please bring them back.

  74. I just found the Lemon Oreos and they are wonderful!! Didn’t know there WAS such a product. I love everything lemon, so these were a fabulous find. Bought 2 pkgs. and will get more during my next stop at the grocery store. I’ve been buying the vanilla Oreos for quite some time as I prefer the vanilla over chocolate. But to find them in Lemon was truly a bonus indeed!!

    • Just wondering about the texture/size of my Honey Maid graham crackers. They are smaller than they used to be and look very different than they used to. They also won’t break into quarters like they used to, which is unfortunate. Why all the changes when you used to produced such a much loved product? Disappointing.

  75. Hello, I eat a lot of crackers and can’t express how disappointed I am that you have completely changed the Premium Saltine Crackers. Why, when you have a product that everyone loves, why would you change it? I am done with your Premium crackers. They are not premium anymore. I can’t find the “original” crackers at any of my local stores and ordered some from amazon and even tho the box looked just like I wanted I received the crappy ones that I can find anywhere.
    I hope to find a cracker that I like but it won’t be yours.

  76. who is running the asylum ?
    you got rid of oreo sugar free cookies . nice. smooth move. who is the genius with the big rotten ideas. millions of people are lost and unhappy now. bring them back. i know greed runs through your big corporation veins. not enough sales as the sugar loaded oreos. stock holder dividends you know. big fish swallows little fish . then big fish messes up the product line dumps slow movers. spits in the eye of loyal customers who loved their product. the america way now. thanks again for discontinuing sugar free oreos. there is nothing out there that can replace them. everything else tastes like expensive dirt cookies.

  77. Why is it so hard to find your sugar wafer cookies I live in Chicago IL. Also no cameo cookies. What’s going on ?

  78. Just for fun I decided to put one of your mint fudge cream oreos in the center of a golden oreo, this was a fantastic pairing and something you should consider. It tames the mint taste and sweetness of the fudge cream oreo nicely and gives a little extra crunch with the golden oreo.

  79. Thought new box design was to save money in production.Discovered net weight difference and cost more,suprise surprise.After opening three Kraft Singles of AMERICAN(No artificial preservatives or flavors)Cheese I put them on the Nabisco Original Premium saltine Crackers.Crackers are bland and tasteless.Just lost a lifetime customer.After talking to friends discovered other products changed.Very bland.

  80. We bought a super carton of oreo’s with 10 in the box 4 packages where opened and stale. Not happy bought at Costco. Date was good on them.

  81. I love Nabisco Rice Thins; 1st was the almond flavor, then pecan, and now my favorite is the Sweet Barbeque! These my husband will love too! Gluten Free!

  82. Good afternoon. I live in the North Florida area and fell in love with your Dill Pickle Wheat Thins, but can no longer find them. Was this just a seasonal cracker? PLEASE bring them back. Thanks.

  83. 4 all the years u have been the top cracker the single packages in restaurants r terrible to open..hard 2 believe in this day & age.

  84. I think it is wrong that you use GMOs on your products. They have been proven to have negative health effects on animals in testing. Why not give consumers the best? All natural would be the best. Show us your commitment to quality! And for anyone else reading, do research on GMOs, you will not like what you find. Then come back and demand better.

  85. Honey Mustard Wheat Thins

    Hello. I just bought my first box today. Sorry to say, I’m disappointed. There just isn’t much flavor there, mustard or honey. Too subtle for my taste.

  86. My husband is wondering if you have gone back to the original recipe of Cheese Nips. He has tried them couple times and they still do not taste the same as the original recipe. Very disappointed.

  87. We viewed your commercial on Honeymaid Graham Crackers where you endorse same sex relationships. It was most inappropriate and disappointing. You caved to the few instead of standing up for what’s moral and right. In the commercial you exploit young children to make this lifestyle appear normal. It is perverted. My family will no longer be purchasing Nabisco products.

  88. absolutely love the lemon and reese’s peanut butter cup oreo’s
    would love to see chocolate oreo’s with orange \yummy.
    keep up the good work and thank you for such delish cookies.

  89. Last three boxes of Reduced Fat Nilla vanilla wafers have been drastically overcooked. They are almost burned, taste like cardboard and my kids will not eat them. No more.

  90. I finally found the cookie dough oreos!! I was so excited, I brought them to work and we all tried them. They were not what we thought, had a coffee taste and did not taste at all like cookie dough. We were all very disappointed

  91. Dear Nabisco,
    We LOVE the new flavors of the Oreos, keep them coming please! We have missed out on both Root Beer Float and LimeAde because they have not been available in our area. We are especially looking forward to Pumpkin Spice that’s due out soon, and really hoping it makes it to our neighborhood. We have just tried the Lemon Oreos, and were thrilled to find them. The crème filling is bursting with flavor. These are a hit in my house and we really hope they are not Limited Edition and they remain available year round.
    Angie & Kendra

  92. I have been eating, and enjoying, Ritz crackers FOREVER.

    How much has the size been reduced (relatively recently)? Is this just cost cutting? Is here another reason?

    Thank you.


  93. I will never buy a brand of Nabisco’s product as long as you are a TV sponsor of Al Sharpton….he is a racist , bigot and extremely predudice !

  94. Just tried your carmel Apple Oreo cookies. All I can say is they are awesome, fabulous, wonderful. Hope they won’t be just a short time thing.

  95. I am a 56 year old woman, we used to buy your Chipsters all the time. They are not sold in the USA anymore is what I’ve been told. Please bring them back or tell me where I can order them. They are the best…PLEASE…

  96. While I love many of your products and have enjoyed them for years with Oreos being my favorite I do have a dislike of the packaging. The lift open pull tab is not satisfactory in maintaining freshness. If the reseal is not 100% pressed closed which in my home is the case the result is soft, stale cookies for the next person. Also, the opening for the cookies with the pull tab hinders the ease of removing the cookies from the two end columns. This has bothered me for sometime but I wasn’t compelled to write thinking it was a petty complaint, but since I have again thrown a family size package of Golden Oreos out due to this issue I wanted to voice my opinion.

    Thank you for your time,
    Sincerely Nanette

  97. I purchased the two 8 pack box of Ritz cheese crackers.
    after eating 4 packs I found a critter nest in the corner of the next pack. ugh ugh. barf barf. Please contact me about this problem. I have been throwing up for two days now.

  98. Love the Oreo birthday cake cookies…they are flying off the shelves here….hard to find…please keep making these! DO NOT MAKE THEM A LIMITED TIME ONLY!!!!

  99. Nabisco please bring back Royal Lunch Crackers I was brought up on those crackers. I am going into my second child hood!

  100. Okay….I have been so very disappointed with Nabisco for a couple of years, but didn’t speak to it…..just bought their products less often, assuming they needed time to adjust to whatever major change they were experiencing. Last week, I went to a few different stores and bought some of the same products that we hadn’t had in awhile & missed. Graham crackers, Ritz, wheat thins. We tried a couple of crackers from each of the boxes (4 boxes each). All the boxes have been put in the recycling; all the crackers thrown out on the property for animals. That was yesterday morning – usually this stuff vanishes within hours. The wheat thins & grahams are still plentiful; animals seemed to like the Ritz, though. I have NO idea what Nabisco has done, other than to lose another customer. I will not even attempt any new product they make. Thanks for this site – nice to know it wasn’t just we who noticed the new Nabisco Sawdust Crackers! Did someone’s kid inherit the company?

  101. Your Saltine Premium Crackers are neither salty nor premium. I’m switching to Zesta. I hope they have enough salt to call them “saltines” and they don’t fall apart.

  102. I have been enjoying reduced fat Oreos for over 7 years. Lately I have had considerable difficult in finding them. Not very many stores seem to carry them anymore. Are you not making them anymore?

  103. bought a 12 pack of indivdial packages of chips ahoy cookies but not one of the packages was sealed all the way and they were all stale better check that assembly line!!

  104. what in the world have you done. To your once delicious saltine cracker. they used to be crisp,
    Tasty with a hint of saltiness. Now they are heavy, tastes like lard and have absolutely NO flavor.
    I have had to switch to Zesta.Yours are now the worst…Why change from the best cracker to this?

  105. We just bought a box of Ritz crackers 8 pack. These are our favorites. When we opened them, we found several of the packs were shorted crackers. We felt we did not get what we paid for.

  106. I was having cheese and crackers for a snack. I had eaten about ten crackers before I noticed a mill worm fall off the cracker onto the plate. Then I noticed other mill worms crawling out of the cracker. Now I can not eat anymore of these crackers. I went to the box an opened the other packages of crackers and the whole box was infected with the mill worms. This was a brand new box.

    In the past I have never had problems with any of your products not being at top quality but this is disgusting. The box had these numbers at the top 22SEP14AG27 15:34.

  107. Just bought Caramel Apple oreo cookies. TERRIBLE tasting. Only taste sugar. Would never buy again and will throw out the rest of cookies. Did not taste apple or caramel in cookies.

  108. So I have been a regular purchaser of Nabisco Premium Saltine crackers for 40 years. Lately, I have noticed the amount of crackers in each of the four packages in the box are short by two entire inches! The cracker sleeves filled with the actual crackers are two inches shorter than the box they come in. Is this how you are going to save money? By putting far fewer crackers in the box, but thinking no one will notice? Well I may not have before, but I did now and it is not a one time issue.

    I guess I will have to see who else makes crackers next time. So sneaky to do something like this Nabisco.

  109. I just purchased the Ritz Bacon flavor crackers. I just want to say by no means do they taste like bacon. It does have a different taste more less like pepper and too much salt than bacon. A waste of my $2.50 I would have rather had the original flavor.

  110. bought the last box of chips ahoy cookies generic cookies are now larger and just abetter buy should be very concerned about what comes out of your wrappers shows how low your company has gone hello keebler or store brands tell this to your bean counters tired of being ripped off!!!!!!!!

  111. PLEASE would you reconsider bringing back the “Twigs” crackers. I have looked for MANY years for some thing close to it. Never have. But I think Cheez-it’s brand should make a cracker with the toasted sesame seeds. Alot of people I have discussed these topics with also has brought up that the “Swiss” crackers and ” Bacon” crackers are also one’s they cannot find???? This, for us consumers is kinda compared to when Hostess went out of business and no more Twinkie’s! Except it’s are favorite crackers we miss and grew up with! Also.. stay with original recipes!!! Don’t mess with originals. Your dedicated consumers can tell/taste changes. Don’t make the same mistakes Coca-Cola did back in the day. PLEASE bring the FAVORITES BACK!!!!!!!! Thank you!!!!

  112. While shopping at Target in Rosemont Illinois, I passed a display of Caramel Apple Oreos. My favorite cookie is Golden Oreos. I must tell you I was very disappointed with these cookies. The center was not distributed evenly, so which ever side you bit into, you either ate caramel more or apple. Also, the flavor was not great. I understand the concept, but the customer has to enjoy the cookie also. Why can’t you make a spice or almond flavor for the fall. Still love the Golden Oreos.

  113. First of all, Thank you Nabisco for providing so many of our beloved treats and snacks. Okay, rump smooching done – In this day and age where BACON is king … Why have you not brought back those amazing bacon crackers I remember from being a kid?? Please please please – on behalf of all the Bacon lovers of America – Bring those little morsels of bacony goodness back. Yours Respectfully, Mindy :)

  114. I love your cookies but last night i opened my Oreos and half the pack was missing. I will still buy more but wasent happy about two rows in a family pack

  115. ritz crackers are now the smaller part of the foodstuff, and the SALT layer is the primary food….want some ritz with your salt? you cant even taste the cracker for all the salt they now add. will not purchase again ever.

  116. Why have you discontinued making sugarfree oreo’s?? My husband is diabetic and finally found a sugarfree cookie that. tasted so much like the original We would love to see them back again. Thanks Debbie

  117. I don’t love Nabisco’s wheat thins this moment, (a life-long, 666 year old fan). I LOVE the “Incredible Dr. Pol” series on Nat.Geo station. Reason; TOO many airing of the damn “trap door” Wheat Thin commercials, over & over and over again, twice during each commercial interruption; WE Get IT; you don’t need to air it 8 times (and counting) during the show. How about some consideration to the loyal viewers and customers; it is ANNOYING and a waste of your advertising dollars! Give the fans a rest!

  118. I’m Larry’s wife; (BTW, we’re both 66 years old, sorry for the previous typo. Nevertheless, couldn’t agree with his comments more; airing that commercial REPEATEDLY bot tedious and “annoying” indeed! What is the company thinking? It does NOT ingratiate customers to a product that engenders such irritation; we’re protesting, (as others fans of Dr.Pol are encouraged to do), and NOT buy any more Wheat Thins till this issue is remedied!

  119. Our family has been purchasing Nabisco products for years and love them! My 6 year old son enjoys eating Chicken in a Biskit crackers with his dad while watching their favorite TV shows. Cheez-its are also another one of our household favorites! We have purchased many different nabisco products over the years and they never seem to disappoint. Thank you for making great snacks that our whole family enjoys!

  120. I just had to write to you regarding your Nabisco Grahams – original. I bought a box to make a ice box torte and was very disappointed in your graham crackers. Every cracker in the box was broken. I have bought store brand graham crackers before and have been completely satisfied, but because I was making this for a family dinner and decided to splurge on your brand for my dessert. I was very surprised when I opened the box and found the crackers broken into pieces. It made making my dessert very difficult. Just thought you should know that maybe your packing isn’t the best. Thank you.

  121. What did you do to Honey Maid Cinnamon Graham crackers? You now put less tan half the original amount of cinnamon on them and you think it is ok? The flavor now tastes like garbage and I will no longer buy your product. Did you think no one would notice that you took all the cinnamon off of the most recognizable graham cracker ever? I notices and so did everyone else I let try them. These are garbage and for your company to cut the amount of cinnamon on cinnamon graham crackers tells me that the rest of your company and products are becoming cheap and not worth the price.

    You charge the same and give less, once again, and I am sick of it. I will never buy these ever again, and I will stray away from any product you make until you put the damn cinnamon back on the graham crackers to a formerly acceptable level.

  122. I just have to let you know I truly hate your new “Easy Open Pull Tab.” At first I thought you might have added a re-closeable tab … but, of course, it is not that. Once you open the tab, you have to put the cookies in another container, otherwise they will go stale. The first package I tried to open with the “Easy Open Pull Tab” … the tab ripped in the middle and I had to dig with my fingers to even get the tab lifted enough to open the top flap. The second package I opened with the “Easy Open Pull Tab” worked better, but I still had the problem of trying to get to the two side rows of cookies. I had to bend the clear plastic tray in order to get to them. It was very tricky to get all of the cookies out. I will be ripping open the end of any future packages.

    P.S. I really like your new flavors. My favorite is the Golden OREO.

  123. Please make the packages for Fig Newtons easier to open. We had to throw a new box of the doubles away while on a trip because we had nothing in our truck that would open them.

  124. I have finally purchased my last box of Premium Saltines. I give up. I have been a saltine lover forever and Nabisco was always my favorite. I have purchased MANY boxes only to throw most of them out. They are very tough, not crispy and tender like a saltine should be. How could the quality change so drastically? Once, about a year ago, I got a really perfect box of them, so I keep hoping and buying them again. I know you can make them right, so why the inconsistency? Go back five years and make them like you made them then. Same for Ritz. No two boxes I buy are ever alike – no consistency at all. So no more Nabisco crackers for me. Too bad, so sad!!



  126. things are changing? yes, away from right thinking and right living. I will not buy your product again and have some of my money go to that kind of advertising.

  127. Dear Nabisco, My family has woken up to a breakfast of Honey Maid graham crackers for as long as I can remember. You can imagine my shock when I opened up the same size box as usual for my children, but with only 9 crackers per pack! I felt deceived and sad. Please tell me this isn’t a permanent change!

  128. when do you think doo- dads will ever be made again they where the best snack when I was growing up, I miss the great taste of the doo-dads , please consider making a come back with them, im older now and would just love them as many may age would thank you very much doo the doo dad

  129. Has anyone noticed that the Honey Maid graham crackers (bought from wal-mart) have changed? The cracker is thicker and not as good. The flavor is not the same and the texture of the cracker is flakier. I do not like it all and was talking with the stocker girl at wal-mart. She noticed it too and said to try the generic wal-mart graham crackers. I bought them and believe it or not, those taste better than the Nabisco Honey Maid. Please tell me if the recipe has changed??? I’ve been having graham crackers for close to 45 years at night. Loyal customer.

  130. I have been buying your Premium saltine crackers for many years! I opened a package today and the smell was terrible and the taste was bad. I could not serve this to my family! What is wrong? Do you have a new recipe? I was talking to my friend and she said she threw hers in the trash and will not buy anyone! I have done the same. Please go back to the other crackers!!!!!! Mary Warner

  131. I tried to give you feedback about belvita breakfast biscuits on it’s web site but the site in unmanageable. I recently purchased a box of 25 packs of the cinnamon brown sugar belvita biscuits from Costco and half the packages had open ends. The product was soft and stale. Too expensive for me! especially when I have to discard half. You need better quality control!

  132. I have been buying the roasted vegetable ritz crackers since you first began making them! They are my favorite flavor however the past few boxes I’ve purchased have been awful! The crackers are in crumbs when I open the box and even the ones that are still in one piece crumble when I touch it! What is going on with these crackers? Did you change the recipe? If so, please go back to the original!!

  133. I bought a 15.25 OZ package of Peanut Butter Oreo cookies, and I can’t believe the quality of the cookies… Your QC people aren’t doing there jobs. The top and bottom cookies don’t line up like a perfect Oreo should. Part of that comes from the Peanut Butter filling not being centered to the cookies.

  134. We love your Ritz garlic butter crackers! Please don’t change the product or discontinue your product like so many other companies do. I cannot tell you how frustrating it is to fall in love with a product, use and buy it faithfully then have the manufacturer “new and improve” it and it wasn’t improved at all and actually ruined it. Then people stop buying it and it gets discontinued. If you read the reviews above you will see consumers are begging for consistency.

  135. I have been buying the premium unsalted tops. I am unable to put any spread on cracker without it falling apart in my hand. What a shame when profits supersede quality. A total waste of product and my money.

  136. So now we get smaller, thinner, and less Ritz crackers. Do you truly believe or just hope that we won’t notice. Bought a package of fig newtons today! So small and thin I got one bite. Cereal, cookies, etc. all getting smaller amd costing more. I for one am through putting up with it. I will make my own cookies! and for the crackers they are tasteless and not worth buying anymore. Greed may just backfire.

  137. First off… kudos to you for coming up with Vanilla Oreos (LOVE THEM!). I was never a chocolate fan. Some flavors are good, some not so much… the new Pumpkin Spice Oreos are AMAZING! But a friend of mine mentioned today he’s not a fan of Pumpkin… he said, “if it were Cinnamon Apple Pie flavored I’d be on board!” I said… that sounds like a DELICIOUS idea! Can you make THAT happen? They’d be Driscolicious! (His name is Rory Driscole) Thanks :)

  138. My family and I love your products. Many generations In my home have enjoyed growing up on them . Over the years the product have changed. Some good some bad I noticed that the Oreos have hardly any crew. Filling. The double stuff are filled like the original cookie when it 1st came on the I. Paying more for less. Not cool or happy and I’m not alone.

  139. I worked for the Nabisco bakery in Phila. MANY years ago and know first-hand that quality control was (and I hope still is) their main concern.
    Wanted to give some feedback about the limited edition ROOT BEER oreos.
    Since they were new, I sent them overseas to my granddaughter. She said that not one of the GI’s liked them. Found that hard to believe because I’ve been sending care packages for a couple of years and never got negative comments. I always felt that they would eat anything US. Maybe the root beer was not a good idea.
    LOVE the lemon ones!

  140. I think the website is NOT USER FRIENDLY at all. It takes forever to hunt and find what site you need and then, you do not get an answer.

  141. I concur with a previous post that your Premium Saltine crackers have a strange taste and smell. I have also previously advised you that the individual crackers are no longer flat. They have a curved appearance.

  142. I have eaten and LOVED Nabisco Honey Graham all my life and I am now 64 years old. I bought a box of the new recipe. OMG! The smell hit me first and it was atrocious! I decided to give them a try, though. I wish I hadn’t! I got so sick! (Yes, it was them. All I had was them & a glass of milk.) My motto: If it ain’t broke, don’t fix it! Well, the original recipe worked for Nabisco for how many years? And you felt the need to change it because?? I will NEVER buy Nabisco anything again!

  143. Please bring back the Nabisco Toastettes. The younger generation has been deprived of the great toaster pasteries of the 70’s. I know that I’m not the only one who would like to see the return of them. Many people in my generation remember the taste of them and the sugar sprinkled on top. MMMM they were so delicious. Please, please, please bring them back with their original recipe.

  144. I have eaten Nabisco product’s all my life, I don’t think that any other company could compare to your product’s I can’t choose anyone product because everything you make is as good as the other, I just want to thank you for bringing your product to our homes….

  145. Nabisco orea fudge creme mint cookies are hands down my favorite cookie to eat during the holidays. I am pretty sure i sound like a little fat kid but these cookies have kicked my girl scout thin mints to the curb. This cookie was made for hot chocolate and warm fire places with the smell of apple cinnamon in the air. Please ensure the kroger on Old spanish trail in the medical center in Houston, TX stays stocked this winter.

    Thank YOu

  146. Please tell why I can’t find your cameo cookies anymore? I have been searching for years. They are my absolute favorites. Please help me locate them. I live in ft lauderdale Florida
    please help..

  147. Your Pumpkin Spice Oreos sre the best flavor you have ever made! I have always liked the traditional Oreos and my husband likes the Vanilla Oreos, but not you caught us both on this new flavor. We were on an RV trip and we couldn’t stop eating them. Now we are afraid since they are a special flavor, they may. to return for a year. Could you please give us any hope over the future of this great new flavored cookie?

  148. My family and I have always love the double stuff cookies. I only by them when the store puts them on sale because I can’t see paying one for the price of two. I will tell you along with the package being smaller and less cookies, I would have to say the saddest thing would be that your double stuff filling has pretty much gone down to the size of the regular cookies and the regular filling is half the size of what it usta to be. Your double stuff cookie is getting thinner filling. Just thought I would share that. That’s sad

  149. My boyfriend won’t eat anything except Oreos or Chip’s Ahoy cookies. The last two packages of cookies have been seriously broken and he couldn’t dunk them in his milk.
    Khandi Hollaway

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