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Contact MTV Customer Service

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Contacting MTV Customer Service Center

MTV is the cable television station that started a music revolution. When the station first started broadcasting musicians were just getting into the whole music video scene. As MTV became more and more popular, artists started spending more and more on videos and soon the world of music changed forever. Today, creating music videos is an art that requires huge amounts of money, directors, producers and hours spent on set, but MTV has expanded to more than music videos. The channel also funds original movies, television shows and reality TV. MTV is a Viacom company.

Contact Info:

Phone Contact Numbers

You will have quite a bit of trouble finding an MTV phone number, which we found interesting because some shows encourage fans to call in. You will have to call Viacom, the company that owns MTV.

  • Customer Service: 1-212-258-6000

There is a long list of press contacts available for directors and assistants associated with various shows on MTV. That list is available on the Press Contacts.

Mailing Address

MTV does not offer a mailing address, but there is an address for the Viacom company that owns MTV.

Viacom Inc. 1515 Broadway New York, NY 10036

Official Website

The official website for MTV is located at http://www.mtv.com. The site is laden with forum-style customer service and communication. You can sort through all MTV has to offer in terms of feedback, help and support via the links found at the bottom of the page.

You can also peruse what MTV has to offer on Facebook, Twitter and Tumblr.

Customer Service Email

You can contact Viacom by email using the contact form at http://www.viacom.com/Contact/Pages/default.aspx, but that won’t put you in direct contact with MTV.

Our Experience

When we contacted the customer service team at MTV, we wanted to know the best way top contact the customer support division in a mobile based world. The agent explained the customer service team is available during normal business hours by phone, but a customer service agent provides assistance through social media 24/7.

So, to answer our question, customers have a better chance to connect with the customer service department on the Facebook page or the Twitter page. Overall great experience. Was your experience similar? Share your thoughts with us.

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15 Comments on “Contact MTV Customer Service
  1. Hello my name is tyeisha an I’m from south Carolina an I live with my mother n law , I’m writing you to help me find my mother n law a husband cause she pick the wrong guys, she is a preacher an she is a grandmother of 12 . She really deserve a great guy cause her boy friend now is not the rite one for her ..can you guys help…. thanks

  2. Hi, I have an interesting pitch for a TV series for MTV. Only one problem—I don’t know where to send it! Would MTV even except my pitch? If anyone have any answers PLEASE let me know ASAP. Thanks.

  3. How in the hell can you do a disaster date episode, “to catch a disaster date”? that is a serious issue, and you make a joke about it, wth is the world coming to?, this is an outrage, that bitch on there pretending to be 21 and then the cops come out,,,For a goddamn way to get back at a friend, that shit should be taken off the air, what is wrong with you people?

  4. Hi My names is James, and I will love to be a star. I want to be on one of your shows. How do I get in touch with a Agent. Teen wolf is one of my first choices. I am 25 years old, but I look like I am 18. I am 135 ponds,510 height,W/M brown hair, hazel eyes.

  5. I’m not sure who to contact, but you can forward this along to the appropriate person. Anytime I try to watch an episode online it says its “not currently available”. The site is consistently reliable to NOT have the episode I am trying to watch, and it’s the only network I have this problem. I would also think MTV has enough money and employees to fix this extremely nagging problem it’s had for years.

  6. I think that teen show teen mom is a freaking joke most of them can’t even take care of their kids.now the show buckwild now that is a real real show I understand why you guys put that Teen Mom show on so young girls can take care of their child.II honestly feel like y’all did buckwild wrong y’all should really consider it oh yeah and then farah that bitch turned out to be a fucking porn hoe

  7. I fell the only thing y’all care about is money.. not that it’s any different from before, but just letting y’all know that you just lost a viewer. The amount of commercials and the buffering, which is not on my part, it’s just not worth it. Catfish and Rivals are the shows that I like to follow but I’m finished

    sincerely disappointed…

  8. I cannot believe that MTV stoops so low for ratings to film teen mom drama involving children in situations where the entire household is cussing and the children standing by crying…. those children should be removed from those abusive environments. It’s child abuse! They are becoming at risk children right in front of the camera. Child protective services should remove them immediately. Janelle and her mother have no business raising children in that environment. It is absolutely disgusting MTV that you not only condone that behavior but promote it!

  9. So, I make a comment about Teen mom and bring to light the fact that it’s a form of child abuse for some of the children involved….and you remove my comment because of the truth that it represents??? I will take the next step in order to get this recognized.

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