Contact Mountain Dew Customer Service

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Contacting Mountain Dew Customer Service Center

Mountain Dew is a beverage from Pepsico, but the soda is much more than your average combination of sugar, water and flavoring. Mountain Dew is an icon in the world of skate and video games. There is always a celebrity at the front of the newest marketing campaign and as of December 2012 that celebrity is rapper Lil’ Wayne, aka Weezy. Other promotions have included partnerships with Halo and Call of Duty video games.

Contact Info:

You may find it difficult to find any contact information at all on the Mountain Dew website, but that’s just because you’re not scrolling down far enough. At the very bottom of the site is a link to Contact Mountain Dew that leads to the available contact information. The only contact you’re going to find, however, is several email forms.

Phone Contact Number

We did not find a contact number for Mountain Dew customer service, but we were able to locate the corporate number for PepsiCo.

  • Corporate: 1-914-253-2000

Mailing Address

Your letter to Mountain Dew customer service will be routed through the PepsiCo corporate office. Within the office are members of the Mountain Dew team. Adding the attention line tells the mail room to sort the letter to that team.

PepsiCo IncAttn: Mountain Dew Customer Service700 Anderson Hill RdPurchase, NY 10577

Official Website

The official Mountain Dew website is located at The site is packed with pictures and you have to scroll down to see those pictures. Each picture represents a Mountain Dew project and event.

Social Media

Mountain Dew, though consumed by people of all ages, tends to be a male-dominated product; particularly, young and middle-aged adults. These same adults frequent social media pages like:

Customer Service Email

Mountain Dew customer service is sketchy, at best, when it comes to phone and mail contact, but there are plenty of email forms to send out. You should choose the form that appears to address your issue. If you don’t know the right department, use the Other Contact form.

Our Experience

Reaching out to the customer service team at Mountain Dew was a pleasure. Aside from the automated system, the call went just as we expected. We called and reached the customer service department in less than 60 seconds. We wanted information about promotions and how to redeem special codes listed in packages. The customer service agent explained the entire process, but didn’t treat us as if we were not knowledgeable. The overall experience was one of the best. Do you have a great story relating to Mountain Dew? We would love to hear your thoughts and experiences below.

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Rating: 2.0/5 (5 votes cast)
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35 Comments on “Contact Mountain Dew Customer Service
  1. I have a friend who has written a Great Song to Save Wrestling in the Olympics. His name is Michael Torsiello his Group is One Mic. This song was just released however it is getting a lot of attention already. I thought it would be great if Mountain Dew or Pepsi-co could create a commercial with his song and have Jordan Burroughs Olympic Gold winner for the USA last year and Ellis Coleman who created the move the “Flying Squirrel” this move is on you tube and was on the Today show. Please let me know if you are interested and I will hook you up with these individuals.

  2. I’m sitting here in Afghanistan, thirsting for a throwback, wondering how much would it cost for you guys to send me a box of like 3-6 12 packs of mountain dew throwback? I say in a box so its discrete and the postal guys won’t try and steal any. Can you help?

  3. Hi, there other day I got off work and was really thirsty. So, I decided to stop at the CVS right by my work and get a drink. I grabbed a voltage Mountain Dew. Only to find out it was flat as it can be. I was very unsatisfied with it. I did not want to stop to get another drink because I already just paid 1.79 for a flat voltage dew.

  4. I am curious, when will Mountian Dew come out with funky bottles again? I would like to start my collection going again… WHAT’S THE WAIT?? :)

  5. Traveling from Georgia to Pennsylvania, we stopped to refuel and I purchased a bottle of Mountain Dew with an expiration date of September 30, 2013. This bottle of soda is totally undrinkable – extremely flat!! The purchase price of $1.49 is not the issue, but the refreshment value is not replaceable!!

  6. Hi, my name is Richard. Most people call me Rick.
    I play a guitar,and I have wrote a song called, ……
    Little Green Train (on the railroad track) .It was inspired by drinking Mountain due. I always wanted to play it on a mountain due commercial.
    Lots of people who hear it say it would make a hit.

  7. I was refilling the Pepsi machines at work when I found a Mtn Dew that was in a clear bottle. It was so strange that the Pepsi delivery guys took pictures of it and then wanted to take it. I will never drink it however when people get things like this is there anyway to have it authenticated? It would make it such a better collectable if it was. Could you please contact me and let me know? Thank You

  8. Here we go again … WHY are the caps so hard to open on the 12 oz. bottles again . I have to use a pair of pliers / vice-grips to get the cap opened .This is really getting on my nerves , and if I was a pure blue MT.DEW drinker ,( for over 25 years plus )and I am just about ready to switch to something else if I have to go through all the trouble of opening the bottle of Mt.Dew . I buy Mt. Dew by the 8 packs and for the last 4 times I have bought some at Wal_Mart in Vinita , Ok . I have had nothing but problems getting them open . PLEASE ! PLEASE !PLEASE ! Make the bottle caps easier to open not just for me but for everyone who drinks Mt.Dew …Thank -you Sue Copeland …

    • I agree. I can not get the bottles open either. I drink the Diet Mt. Dew. I also have problems with some of the 2 liter bottles. I too have thought about switching but I love the Dew. I’m begging too, PLEASE PLEASE PLEASE!!! Make the bottles easier to open.

  9. I have a new flavor for kick start or even ref. M.dew… I drink gelatin for health reasons… I live peach… well I mixed it with my mountain dew and it was awesome…. make the flavor… plllzzzz

  10. 4:41pWas just wondering is there a prize or something for finding the oddest things in your Mt. Dew ? Just went to get me a Mt. Dew White Out which I love and imagine my surprise when I pulled out a Pepsi ? Well dang it was my next to last one and being handicapped and unable to drive decided to drink it then it happened took a big ole’ gulp and wait for it yes the drink inside mthe Pepsi can was White Out Mt. Dew now how weird is that so again is there a prize you know like finding the off color M&M

  11. I have an idea I feel like u guys are great but you and I can make money!!! I think u should have a grape flavored Mountain Dew flavor I have tried it out with my koolade powder and it was wicked good

  12. I bought a case of Mt. Dew at the grocery store (walmart super center) and when I got home to take all the cans out of the box, I found 7 cans that were empty but were still sealed. There have been a few other times I have run across this problem in 12 packs where I would find 1 or 2 cans in those boxes that were empty and yet still sealed. It’s one thing to find just 1 or 2 cans like that once in awhile but to find 7 cans in a case of Mt. Dew is now costing me money. I would like some kind of refund or replacement of this soda. I feel that would be the right thing to do. Thank you Laura

  13. I like it this soft drink but not available and no sale in this area please brief me and provide distributor in charge.

  14. I have sms my times for bullet but thr s no reponse on it ….i m nt fool tht i kept on mess…u itz my humble request to you to give me bullet 350

  15. With all of the water enhancers being made today, what is the chance of Mt Dew making a water enhancer.

  16. Helo, my boyfriend and I really like your products. My boyfriend was really happy when you came out with Baja blast. We really hope you keep it.
    Thanks, Ms.Johnson

  17. Hello just wanted to say i love mountain dew. I mean love it and i especially love Baja blast mountain dew. But it seems like it is sold out everywhere i have gone and have been craving it like crazy. Please help me out i just want to get my hands on some cause it is nowhere to be found. Please help me out.

    Thanks, Lucas Waldrop

  18. I love regular mnt. Dew but i was wandering why you can’t make a caffeine free regular mnt Dew.I know you have it in diet but i don’t drink Diet so please make a caffeine free regular mnt Dew .

  19. Well my story is something that maybe you never heard of it helping a cancer patient. I was diagnosed with 3 inoperable brain tumors in summer of 1984. I had 5 surgeries an radiation done an things were not looking good ! Doctors gave up hope on me. My mother Gloria Hansen had found the answer that I was needing badly. For the first 3 months of being on this experimental treatment which was Hydrazine Sulfate had 30% shrinkage on the tumors. As time went by an for awhile I started to take the Hydrazine Sulfate with Mountain Dew. When I was taking the Hydrazine Sulfate with the Mountain Dew I had much more shrinkage on the tumors. Now I had talked to the Dr. who discovered using the Hydrazine Sulfate about how come it worked so well with the Mountain Dew. He didn’t know why an how cause with cancer you got to watch everything you take in. I was given a clean bill of health in summer of 1996 an been doing great since. I have been trying to figure how to contact you guys as to how an how great that Mountain Dew contributed to my success in beating 3 inoperable brain tumors. So when you talk extreme you got a story here to back up it. !! Glad to have had the Mountain Dew to help me on my battle. ! Thank you very much !

  20. I bought a 6 pk of mountain dew today and once i started to drink my first bottle i found shards of glass in it. This is unbelievable and so wrong. I am done with this stuff. Its usually flat but this time it was kinda a life threatening situation. I so could sue for this.

  21. I am disappointed with your advertisement “Call of Duty – Advanced Warfare” on your MD cans. I am a life time MD drinker and was stunned to see this add. It’s sad that MD promotes war and violence to our young adults and children who drink your product. As popular as MD is with young people, I’m certain you have a wide selection of adds other than one that depicts violence. Please choose wisely and responsibly.

  22. My husband and i are both very upset . He only drinks Mt. Dew and tonight he opens a can takes a drink and there is a large long string in it. It was nasty. I mean what the heck

  23. Why do I get some bottles of soda that have a funny taste? Don’t get me wrong I love my dew! But it really gross!!

  24. i have complain i win from mountain dew can to get free dorritos and when i went to change it from the super market in dubai ,albaraha the super market name DIERA ALSHAMS SUPER MARKET , the the guys refused to change it for me and said go and change it from another super market because offer is finish here and i show him its still valid till 20 june he said i dont care . so i really feel disappoint of that because my favourite drink made me upset and sad.

  25. We tried the new Mountain Dew Dewshine and were very disappointed. We enjoy Mountain Dew and Throwback Moutain Dew but the Dewshine lacked flavor and is something we will not purchase again, sorry.

  26. I just wanted to say how much I love Mountain Dew and I especially enjoy you baha blast flavor and I really wish that you guys would make it for sale in stores a the time not for just a limited time I love it so much and anytime I see it in any store I buy as much as I can any chance that I can get but it not like it’s year round I would you maybe in the feature you guys will make it so all store sell it all the time so I can buy it whoever I want instead of me haveing to but as much as the store has when I see it so it can last me months thanks you I love you product and appreciate you time .

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