Contacting Mountain Dew Customer Service Center
Mountain Dew is a beverage from Pepsico, but the soda is much more than your average combination of sugar, water and flavoring. Mountain Dew is an icon in the world of skate and video games. There is always a celebrity at the front of the newest marketing campaign and as of December 2012 that celebrity is rapper Lil’ Wayne, aka Weezy. Other promotions have included partnerships with Halo and Call of Duty video games.
You may find it difficult to find any contact information at all on the Mountain Dew website, but that’s just because you’re not scrolling down far enough. At the very bottom of the site is a link to Contact Mountain Dew that leads to the available contact information. The only contact you’re going to find, however, is several email forms.
Phone Contact Number
We did not find a contact number for Mountain Dew customer service, but we were able to locate the corporate number for PepsiCo.
- Corporate: 1-914-253-2000
Your letter to Mountain Dew customer service will be routed through the PepsiCo corporate office. Within the office are members of the Mountain Dew team. Adding the attention line tells the mail room to sort the letter to that team.
PepsiCo IncAttn: Mountain Dew Customer Service700 Anderson Hill RdPurchase, NY 10577
The official Mountain Dew website is located at http://www.mountaindew.com. The site is packed with pictures and you have to scroll down to see those pictures. Each picture represents a Mountain Dew project and event.
Mountain Dew, though consumed by people of all ages, tends to be a male-dominated product; particularly, young and middle-aged adults. These same adults frequent social media pages like:
- Facebook: http://www.facebook.com/mountaindew
- Diet Facebook: http://www.facebook.com/DietDew
- Twitter: http://twitter.com/#!/mtn_dew
- Instagram: http://instagram.com/mountaindew/
- YouTube: http://www.youtube.com/mountaindew
Customer Service Email
Mountain Dew customer service is sketchy, at best, when it comes to phone and mail contact, but there are plenty of email forms to send out. You should choose the form that appears to address your issue. If you don’t know the right department, use the Other Contact form.
- Nutrition Information: http://cr.mountaindew.com/usen/dewusen.cfm?time=52439140
- Product Information: http://cr.mountaindew.com/usen/dewusen.cfm?time=52439140
- Product Questions: http://cr.mountaindew.com/usen/dewusen.cfm?time=52439140
- Promotions: http://cr.mountaindew.com/usen/dewusen.cfm?time=574621
- Other Contact: http://cr.mountaindew.com/usen/dewusen.cfm?time=574621
Reaching out to the customer service team at Mountain Dew was a pleasure. Aside from the automated system, the call went just as we expected. We called and reached the customer service department in less than 60 seconds. We wanted information about promotions and how to redeem special codes listed in packages. The customer service agent explained the entire process, but didn’t treat us as if we were not knowledgeable. The overall experience was one of the best. Do you have a great story relating to Mountain Dew? We would love to hear your thoughts and experiences below.