Contacting Motel 6 Customer Service Center
Motel 6 is a motel chain with locations in 20 states as of December 2012. The motel is known for low rates and pet-friendly accommodations. David Fowler, a marketing advertiser, is the one responsible for Tom Bodett meeting Motel 6. Tom Bodett has been the voice behind Motel 6 for as long as anyone can remember. Bodett is a published author and regular contributor to websites like CarTalk and National Public Radio.Click here to leave a comment about your customer service experience.
Website visitors will notice a phone number and some other small bits of contact information on all of the website pages, but this information is for reserving a room, not general customer service. The contact page is listed as a link at the very bottom of the page.
Phone Contact Number
The Motel 6 customer service department, also known as the guest relations department, is open from 9 AM to 10 PM daily. Guest relation agents are available to talk with clients about issues with recent stays or questions about upcoming stays.
- Motel 6 Phone Number: 1-800-557-3435
Internet customer service is open from 8 AM to 8 PM Monday to Friday and 12 PM to 6 PM Saturday.
- Internet Help: 1-888-203-9954
We found the mailing address for Motel 6 customer service listed on the reservations page, which was a little confusing as we thought it should be on the guest relations or other customer service page.
G6 Hospitality LLCGuest Relations PO Box 326Worthington, OH 43085
You can find Motel 6 on social media site like Facebook and Twitter. Connect for updates and news or just to have an alternative means of contacting the Motel 6 customer service department.
Customer Service Email
There are a couple customer service pages on the Motel 6 website – each with a different email form. We’ve listed the consumer email forms so you can choose the best department to contact.
- Guest Relations: http://www.motel6.com/about/contact_us/guest_relations/default.aspx
- Reservations: http://www.motel6.com/reservations/help_form.aspx
We were pleased with the customer support team at Motel 6. We called and encountered the automated system. The good part was when we connected with a live agent in less than 2 minutes. When the customer service agent answered the call, we asked for information relating to canceling reservations and making reservations for large groups. The agent took the time to answer each question in a professional manner. We like the way the agent treated us as if we were the only customer. Did you have a similar experience? Comment below.