Contacting Moneygram Customer Service Center
Moneygram is a service designed to help customers pay bills and send money to friends, family and businesses. You can send money online via the official website or you can visit a Moneygram location. Customers having issues with bill payments or money delivery can contact customer service by phone, email or in store. It is important to keep all paperwork and emails associated with all Moneygram transactions to ensure the best customer service.
Phone Contact Numbers
The main customer service phone number for Moneygram is listed as 1-800-MONEYGRAM, but there are too many letters (numbers) so we’ve listed the numeric version of the customer service phone number below.
- Main Customer Service: 1-800-666-3947
- Alternative Customer Service (Headquarters): 1-800-328-5678
- Spanish Customer Service: 1-800-955-7777
- Global Contact Phone Numbers
- Andorra: 901 20 20 10
- France: 0805 540 406
- Germany: 00800 8971 8971
- Ireland: 1800 558792
- Italy: 800 785 353
- Netherlands: 0800 023 3880
- Spain: 800 098595
- Sweden: 800 8971 8971
- United Kingdom: 0800 8971 8971
If you need to contact Moneygram by mail you can use the corporate address.
2828 N. Harwood
Dallas, TX 75201
Everything you need to know about Moneygram is located on the official website at https://www.moneygram.com. Several times when we were researching the customer service department for Moneygram we were given an Error Message that claimed the site was not available at this time, but when we reloaded the site everything was fine.
From the official website you can also access the Facebook page Moneygram. Customers often use the page to contact Moneygram for customer service or general information.
Customer Service Email
While you won’t find an email address for Moneygram customer service, you will find an email form on the Contact Us page https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/ContactUs. The email form requires you share some personal information like your name, address, zip code phone number and email address. You are also required to tell Moneygram how you want to be contacted and the type of request you are sending. If you’ve made a purchase from Moneygram you can enter your Money Order Number, Transaction Number, Rewards Numbers, or Case Number to speed up the process.
We called the 1-800-MONEYGRAM phone number to learn how the customer service system works for customers. The system is voice driven so you can speak what you need – so we said Customer Service and the call was immediately transferred to a customer service agent. The agent took our zip code and quickly found our nearest Moneygram location.