Contact Moneygram Customer Service

Contacting Moneygram Customer Service Center

Moneygram is a service designed to help customers pay bills and send money to friends, family and businesses. You can send money online via the official website or you can visit a Moneygram location. Customers having issues with bill payments or money delivery can contact customer service by phone, email or in store. It is important to keep all paperwork and emails associated with all Moneygram transactions to ensure the best customer service.

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Contact Info:

Phone Contact Numbers

The main customer service phone number for Moneygram is listed as 1-800-MONEYGRAM, but there are too many letters (numbers) so we’ve listed the numeric version of the customer service phone number below.

  • Main Customer Service: 1-800-666-3947
  • Alternative Customer Service (Headquarters): 1-800-328-5678
  • Spanish Customer Service: 1-800-955-7777
  • Global Contact Phone Numbers
  • Andorra: 901 20 20 10
  • France: 0805 540 406
  • Germany: 00800 8971 8971
  • Ireland: 1800 558792
  • Italy: 800 785 353
  • Netherlands: 0800 023 3880
  • Spain: 800 098595
  • Sweden: 800 8971 8971
  • United Kingdom: 0800 8971 8971

Mailing Address

If you need to contact Moneygram by mail you can use the corporate address.

Moneygram International
2828 N. Harwood
Flr. 15
Dallas, TX 75201

Official Website

Everything you need to know about Moneygram is located on the official website at Several times when we were researching the customer service department for Moneygram we were given an Error Message that claimed the site was not available at this time, but when we reloaded the site everything was fine.

From the official website you can also access the Facebook page Moneygram. Customers often use the page to contact Moneygram for customer service or general information.

Customer Service Email

While you won’t find an email address for Moneygram customer service, you will find an email form on the Contact Us page The email form requires you share some personal information like your name, address, zip code phone number and email address. You are also required to tell Moneygram how you want to be contacted and the type of request you are sending. If you’ve made a purchase from Moneygram you can enter your Money Order Number, Transaction Number, Rewards Numbers, or Case Number to speed up the process.

Our Experience

We called the 1-800-MONEYGRAM phone number to learn how the customer service system works for customers. The system is voice driven so you can speak what you need – so we said Customer Service and the call was immediately transferred to a customer service agent. The agent took our zip code and quickly found our nearest Moneygram location.

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Rating: 2.6/5 (7 votes cast)
Contact Moneygram Customer Service, 2.6 out of 5 based on 7 ratings
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16 Comments on “Contact Moneygram Customer Service
  1. I don’t understand why you can’t publish an email. The contact form you have supplied for email inquiries needs a certain type of upload which my computer does not have.

    I need an email address for customer service so that I can report a potential scam email I received.

  2. i sent money to a relative in Kampala Uganda from Kenya but the agent there has refused to pay even after giving the secret number that a driving license is needed. Must all your customers have this?

  3. Received this email. Probably a scam. You should have a fraud email to send these to so we do not have to fill out a long form with personal info. Is it a scam ????

    From: Money Gram International ( Microsoft SmartScreen classified this message as junk.
    Sent: Fri 7/18/14 4:56 PM

    This message looks suspicious to our SmartScreen filters and we’ll delete it after ten days.


  4. contacted your office monyhs ago pertaining toloss money orders,r106354426662 and others,still no response,date contacted last,oct.13,2014

  5. I, urgently, need to talk to a moneygram agent. Money was sent one week ago to William M. Blake who has not been able to get money. I sent 200.00 dollars to Detroit, Michigan. Please call me!

  6. Your customer service sucks my money is lost and all I get is some robot sounding person in the phillipines money gran you suck

  7. Moneygram response rate is too slow. I would like to report a fraud case and it takes more than 24 hours and still they have not revert back to me.
    Lousy service.
    Will ask reject this service in future and for future company transaction, we will stop using moneygram.

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