Contacting McKesson Customer Service Center
McKesson is a major player in the pharmaceutical distribution business. The company ass focuses on care management tools, medical supplies and health information technology. Although the McKesson distributes primarily to businesses, the company also deals with individual sales. With a portfolio exceeding $122 billion, it is important to keep business connections close. The company provides several ways for the customer to contact either the customer service department or the corporate offices. Customers can contact the customer support team by traditional mail, phone, email and through social media.
McKesson is a huge company with tons of customer service phone numbers. We’ve included the hours of operation, as available, beside the McKesson phone number listed.
Phone Contact Numbers
If you know the McKesson customer service department you need to contact, choose the number from this list. If you don’t know the department, choose the corporate phone number.
- Corporate: 1-415-983-8300
- Med-Surg Supplies: 1-800-446-3008 – 8 AM to 5 PM Monday to Friday ET.
- Automated Customer Support: 1-800-700-8737
- Disease Management/Nurse Triage: 1-800-782-1334
- Health Mart Pharmacy: 1-855-458-4678 – 7 AM to 9 PM Monday to Friday CT.
- Horizon Cardiology: 1-866-772-0202
- Hospital/Health System Pharmacy: 1-855-627-4677 – 6 AM to 9 PM Monday to Friday CT.
- Small/Medium Pharmacy Chain Support: 1-855-625-7385 7 AM to 9 PM Monday to Friday CT.
- InterQual: 1-800-522-6780
- Loyalty Script Card: 1-800-657-7613
- Lytec: 1-855-675-8326 – 8 AM to 8 PM Monday to Friday ET.
- McKesson Patient Relationship: 1-800-657-7613
- Medical Imaging: 1-800-661-5885
- Medi-Surg Supply: 1-800-446-3008 – 8 AM to 5 PM Monday to Friday ET.
- Medisoft: 1-855-675-8326 – 8 AM to 8 PM Monday to Friday ET.
- Pharmacy Distribution: 1-800-482-3784
- Practice Partner: 1-855-463-8326 – 5 AM to 5 PM Monday to Friday PT.
- TrialScript: 1-800-657-7613
The corporate office address is the best way to contact McKesson customer service. Address your letter to:
McKesson CorporateOne Post StreetSan Francisco, CA 94104
When customers visit the official McKesson website http://www.mckesson.com/en_us/McKesson.com/ there is a link for manufacturers, healthcare providers, managed care facilities and pharmacies. Customers also have the ability to learn about the more popular products and search the website for ordering information.
McKesson is fully immersed in the world or social media. Customers wanting a faster response to questions and concerns can contact the company on the Facebook page or on the Twitter page.
Customer Service Email
We noticed the email directed to the customer service department is not a customer contact form, but in essence a traditional email address. This allows customers to send questions relating to any topic or subject. We sent a question pertaining to returning items. We hope to receive a message within two to four business days.
- Customer Service: MHS@mckesson.com
When we contacted the customer service department, we encountered the standard automated system. Within 3 minutes we were speaking with a live customer care agent. We brought several topics to the table and by the end of the call; all of our concerns were addressed and resolved. When you contacted the customer service department at McKesson, what was the outcome? Share your thoughts below.