Contact Manulife Customer Service

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Contacting Manulife Financial Customer Service Center

Manulife is a Canadian financial company offering consumer support, wealth management and other financial services. In Canada the company operates as Manulife, but in the United States customers know the financial company as John Hancock.

Contact Info:

The contact information we have provided for Manulife customer service is a mixture of John Hancock and Manulife information. This is because US customers will contact John Hancock and Canadian customers will contact Manulife.

Phone Contact Number

There is a toll free corporate number that customers in the US and Canada can use to contact Manulife customer service.

  • Manulife Phone Number: 1-877-308-7714
  • Corporate: 1-617-663-3000
  • US Insurance: 1-617-572-6000
  • Canada Corporate: 1-416-926-3000
  • Annuities: 1-800-334-4437
  • 401K: 1-800-395-1113
  • Life Insurance: 1-800-387-2747
  • Freedom 529: 1-866-626-8529
  • Manulife New York: 1-877-391-3748
  • Manulife Wood Logan: 1-800-334-4437

Mailing Address

When there are multiple businesses operating under the same parent company you are bound to find multiple addresses. We’ve listed addresses from Manulife and John Hancock.

Manulife FinancialAttn: Customer Service200 Bloor St EToronto, ON Canada M4W 1E5


Manulife US Head Office601 Congress StBoston, MA 02210


Manulife US Insurance197 Claredon StBoston, MA 02116


John Hancock USAAnnuity Service OfficePO Box 9505Portsmouth, NH 03802


Manulife Financial – 401KPO Box 600Buffalo, NY 14201


Customer Service Center R-02John Hancock Life Insurance1 John Hancock WaySte 1350Boston, MA 02217


John Hancock Freedom 52973 Tremont StBoston, MA 02108


Manulife New York100 Summit Lake Dr2nd FloorValhalla, NY 10595


Manulife Wood Logan680 Washington Blvd9th Floor Stamford, CT 06901

Official Website

We found all the customer service contact information customers could ever need on the official Manulife website at The site is packed with information, which can often be overpowering for the consumer, but with a little time and patience you can find exactly what you need. When in doubt, contact Manulife customer service by phone, email or mail with your question.

Social Media

You can choose between Facebook and Twitter if you want to contact Manulife customer service using social media.

Customer Service Email

Finding a general customer service form or address for Manulife customer service proved an impossible task. We were able to find a corporate email address.

Our Experience

We called the main Manulife Financial phone number to see just how customer oriented the number is. We pressed 0 after the initial customer service message. That transferred our call to the operator who picked up the call almost immediately. Our operator told us that US callers needed to contact the John Hancock business offering the financial services we desired, not the corporate office.

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