Contacting Magic Chef Customer Service Center
Magic Chef is a home appliance name most people recognize. The company sells common household appliances like microwaves and small appliances, but they also have a hand in specialty items like wine chillers and portable ice makers. If you own a Magic Chef product or you are interested in learning more about the quality and customer service of the company, customer service can answer many of your questions.
Phone Contact Numbers
Calling a customer service representative is the first choice for many customers and potential buyers. Magic Chef customer service is available by phone from 7:30 Am to 7 PM Monday to Friday. The call center that handles the calls is in the central time zone.
- Customer Service: 1-888-775-0202
If you’d rather talk with a representative via Live Chat, you can reach a representative from 10 AM to 4:30 PM Monday to Friday.
- Live Chat: http://www.mcappliance.com/contactus.asp
Magic Chef customer service agents answer calls and emails, but there is no mention of answering letters. The Magic Chef customer service page lists several mailing addresses though only one is located in the United States.
Magic Chef Appliance Corporation777 Mark StWood Dale, IL 60191
Magic Chef Korea619-2Bojung-Dong, Giheoung-Ku, Yongin-Si, Kyunggi-Do441-913 South Korea
Magic Chef ChinaRoom 1401Huarong Tower178 Mintian RdFutian DistrictShenzhen, China
Magic Chef products and customer service details are listed on the official website at http://www.mcappliance.com. You can find details about products under the Products tab customer service under the Contact Us tab. Customers can use the website for all sorts of reasons like registering new product purchases, locating a local service center or ordering parts for an existing product. Most companies have at least some connection with social media, but we could not find any pages for Magic Chef.
Customer Service Email
If you need to contact Magic Chef customer service and email is your connection of choice, here is a list of email forms for the company.
- General: http://www.mcappliance.com/emailus.asp?Inquiry=general
- Parts: http://www.mcappliance.com/emailus.asp?Inquiry=parts
- Sales: http://www.mcappliance.com/emailus.asp?Inquiry=sales
- Technical: http://www.mcappliance.com/emailus.asp?Inquiry=tech
- Warranty: http://www.mcappliance.com/emailus.asp?Inquiry=warrantyfollow
- Invoicing: email@example.com
Customers without their product information should understand they will not be able to speak with a live agent. The only option available is to leave a message for the customer service team member. Customers with product information can communicate with the customer service department.
We were able to speak with the customer service agent and ask why the separation between the two levels of service. The agent explained doing this allows for better service. We don’t buy this, considering a customer without applicable information still made the purchase. We expected more from the customer service department. Did you have a better experience with the customer service department? Would you like to share your thoughts with us? Feel free to comment below.