Contact Magic Chef Customer Service

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Contacting Magic Chef Customer Service Center

Magic Chef is a home appliance name most people recognize. The company sells common household appliances like microwaves and small appliances, but they also have a hand in specialty items like wine chillers and portable ice makers. If you own a Magic Chef product or you are interested in learning more about the quality and customer service of the company, customer service can answer many of your questions.

Contact Info:

Phone Contact Numbers

Calling a customer service representative is the first choice for many customers and potential buyers. Magic Chef customer service is available by phone from 7:30 Am to 7 PM Monday to Friday. The call center that handles the calls is in the central time zone.

  • Customer Service: 1-888-775-0202

If you’d rather talk with a representative via Live Chat, you can reach a representative from 10 AM to 4:30 PM Monday to Friday.

Mailing Address

Magic Chef customer service agents answer calls and emails, but there is no mention of answering letters. The Magic Chef customer service page lists several mailing addresses though only one is located in the United States.

Magic Chef Appliance Corporation777 Mark StWood Dale, IL 60191


Magic Chef Korea619-2Bojung-Dong, Giheoung-Ku, Yongin-Si, Kyunggi-Do441-913 South Korea


Magic Chef ChinaRoom 1401Huarong Tower178 Mintian RdFutian DistrictShenzhen, China

Official Website

Magic Chef products and customer service details are listed on the official website at You can find details about products under the Products tab customer service under the Contact Us tab. Customers can use the website for all sorts of reasons like registering new product purchases, locating a local service center or ordering parts for an existing product. Most companies have at least some connection with social media, but we could not find any pages for Magic Chef.

Customer Service Email

If you need to contact Magic Chef customer service and email is your connection of choice, here is a list of email forms for the company.

Our Experience

Customers without their product information should understand they will not be able to speak with a live agent. The only option available is to leave a message for the customer service team member. Customers with product information can communicate with the customer service department.

We were able to speak with the customer service agent and ask why the separation between the two levels of service. The agent explained doing this allows for better service. We don’t buy this, considering a customer without applicable information still made the purchase. We expected more from the customer service department. Did you have a better experience with the customer service department? Would you like to share your thoughts with us? Feel free to comment below.

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Rating: 1.0/5 (2 votes cast)
Contact Magic Chef Customer Service, 1.0 out of 5 based on 2 ratings
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4 Comments on “Contact Magic Chef Customer Service
  1. Most say i call them the phone was rings about15 times before some one pick up and its not the first time and when they do pick up they pick upthe phone has if there were homewith a hello very nasty women ….. Long story short i wait for the sevice guy to come left work early ….jump in shower came and waited ….cal them to find out if the guy was still come they said he came allready ok again nasty service omg so the guy calls me and tell me i dear u cal my boss and say i was never there bad move i allmost lost it so the guys does have my number why he didnt cal me before he left instead he rang the bell again i most ofbeen in the shower if he would there was theproof

  2. I had a warranty claim which was accepted by them on a microwave. They told me to take it to the warranty repair shop which I did. The microwave has been in there for 2 months now and its still not fixed and the shop dosent know when it will be fixed. The shop keeps telling me they are waiting for parts from Magic Chef. Shame on them for not fixing my microwave. Now I have to go buy another!

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