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Contact Louis Vuitton Customer Service

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Contacting Louis Vuitton Customer Service Center

Louis Vuitton is a fashion company that sells luggage, women’s bags, shoes, clothing and more. Almost all pieces have the famous LV logo somewhere on the piece. Collections are available for men and women.

Contact Info:

If you need to contact Louis Vuitton customer service you may become aggravated with the website very quickly. We sorted through all the flash pictures and pop-ups to find all the information you’ll need.

Phone Contact Number

From 6 Am to 10 PM Monday to Friday, 7 AM to 10 PM Saturday and 8 AM to 9 PM Sunday, you can contact Louis Vuitton customer service.

  • Louis Vuitton Phone Number: 1-866-884-8866

Mailing Address

There is no reference to the Louis Vuitton corporate office address or customer service address on the official website. We searched around and found the New York address where you can send your letter.

LVMHAttn: Customer Service19 E 57th StNew York, NY 10022

Official Website

The official website for Louis Vuitton is located at http://www.louisvuitton.com. The site is based on flash and extremely difficult to navigate. After moving through the site for about 15 minutes, we finally got the hang of it. You can access collections and Louis Vuitton merchandise from the Shop Collections link at the top, but if you need to reach Louis Vuitton customer service you’ll have to click the Can We Help You link in the upper right corner of the page. Contact information, though minimal, is displayed.

Social Media

Just like every other link on the Louis Vuitton website, the social media links at the bottom of the page open the pages for you. Just click the link for Facebook or Twitter to connect with Louis Vuitton customer service or visit:

Customer Service Email

The customer service email form is hidden behind a pop-up on the Can We Help You tab. Click the link at the top right of the page then click the Contact Us link for the customer service email form. To make it easier for you to contact Louis Vuitton customer service, we asked for a direct email address. We’ll update this piece if we receive a response.

We did find an email address in the privacy policy.

Our Experience

When we called the Louis Vuitton customer service number we expected stellar customer service and that’s exactly what we received. There is a message that answers the call, but only to validate you’ve called the correct number. We did have to wait on hold for more than three minutes before the call was answered, but we didn’t have to sort through tons of option lists.

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Rate your customer service experience:
Rating: 4.3/5 (3 votes cast)
Contact Louis Vuitton Customer Service, 4.3 out of 5 based on 3 ratings
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12 Comments on “Contact Louis Vuitton Customer Service
  1. I know this if off topic but I’m looking into starting my own blog and was wondering what all is required to get setup? I’m assuming having a blog like
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  2. this is kinda off topic but i was looking foward to work with you to open up a louis vuitton shop in my country

  3. I purchased the Palermo GM for more than $1600 and the trim began peeling only days after my purchase. I ordered the strap pad and handles support the same day but never got them or heard back from the reps in the store or customer service despite multiple calls weekly. this wad six months ago and I am still waiting. I took the bag in the store in New Jersey at the Pier Shops where I got it but was told they had to wait on quality before they could help me. this was two weeks ago. Just spoke to them again and was given a million excuses. Needless to say I still have a bag that cost almost $2000 that I am not carrying.

  4. Louis Vuitton it’s the best. I’m regular costumer in new bond street , but I would like to get informed ,

  5. Much like Erica I had an extremely poor experience with LV. I purchased the never full GM and it was too big. I asked the girl who sold it to me if its too big and I don’t like it can i return it. I put my things in the bag and carried it for a day and realizes the straps hurt my me k so I bagged it up and put in original box. I flew home to Denver to return (purchased in boca ration store) to be greeted RUDELY by the LV salespersons dn they immediately said we can’t take this back. She was so rude and basically steamed there was a spec in the purse so she couldn’t take it back. I literally put it on for a couple ours if that. She offered nothing but…sorry there is nothing I can do….to state exactly what she said…the purse is yours. Are you kidding me. That is what spending $2k will get you. Nordstoms, asks and Newman Marcus would NEVER treat you this way nor not take an unused item back. Very misleading when I purchased the bag. I reviewed comments on line and if I read them before I thought of making the purchase I never would have bout a louiy. If you research them you will se. It’s all true.

  6. Hi, I want complain in the garden Louis Vuitton store, how I should to do ??? Which email I can get it ? Pls get response to me. Really make me disappointed !!!!!!!!

  7. HELLO am trying to buy bags online from Louis Vuitton bags discounted i want to know if this site is safe and provide the real and original product

    Thanks

  8. Purchased Speedy BAND 30M M56702 $1,200.00 (new style loved it when I purchased it pricy compared to reg speedy, but wanted new style) Well wear on the corners (all) horrible…took back to store in Charlotte and girl was rude and said normal wear and tear, Wrong! I have had Louis Vuitton bags for years and love them still…This one although only used 1/2 year off and on…..will never last a few years, never mind a lifetime! I would like something done to this bag and sent photos to Louis Vuitton and will wait for a response and keep you all posted.

    Thx
    Pam

  9. I bought this LV tote bag 2 years ago,and it ripped in the handle,do you guys repair that,such expensive bag don’t expect it rip within 2 year,please email me bag thanks

  10. I purchased a shoe, with the help of the store team member, that encouraged me to buy the size, as the leather would give somewhat…It didn’t. I wore the shoe 3x’s, really in good faith that the shoe would give a little and it didn’t. I shared my issue as the shoe is too narrow, the store mgr said, well it’s not my employee’s job to know how your feet feels in a shoe. I’m so saddened by the experience.

  11. I purchase neverfull mm and after two uses I noticed that the side glazing of the strap is starting to have cracks. The side glazing is so thin that won’t be able to support the stap from the weight of the bag. Eventually, it will cause cracking. Is this normal to a luxury bag? I don’t think so..! When u say Louis Vuitton, first word
    u will think of is the exceptional quality which was prover overtimes. This is not my first lv bag, I have few..it seems that the quality now a days is compromise probably because of hight demand on neverfull and speedy. Right now, my request for replacement is on process.

  12. Well, I’m not usually one to write review, but here goes…
    I’ve been carrying my LV Artsy MM for just over one year. I wear it nearly everyday. I have noticed in the past 2 months that it is starting to crack around the top.
    I contacted LV customer service, and was told that I must be carrying it wrong… Um, what?? I carry it at the elbow, as the strap doesn’t provide much drop, so it feels weird under the arm. I was informed that LV will not repair or replace, or even offer a credit for this poorly made bag.
    Just keep in mind if you are thinking of buying a LV, do not buy a hobo shape bag… Stick to something that zips up.
    I’m bummed, and I think you would be too. $1,700.00 is a lot of money to not be able to be carried for more than one year.

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