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Contact Living Social Customer Service

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Contacting Living Social Customer Service Center

Living Social is a deal website that offers local and national shopping deals. Customers can spend $10 on a $20 gift card from a featured company or purchase a gift card for a local spa at a fraction of the price. New deals are added daily and others retire along the way. You pay for the deals through Living Social, so customer service is an important part of the business.

Contact Info:

Phone Contact Numbers

Customers who wish to contact the Living Social team of customer care agents can call from 9 A.M. to 8 P.M. EST through the week. You can also call on weekends between 9 A.M. and 6 P.M. If you have a Living Social Rewards Visa, contact customer service using the Chase phone number or the number listed on the back of your Visa card.

  • Customer Service: 1-877-521-4191
  • Chase Customer Service: 1-800-436-7916

The customer service team at Living Social will not answer questions about your Chase account even though the card is offered by Living Social.

Mailing Address

In a virtual age, not all companies have physical addresses, but Living Social leases multiple areas from corporations and developers in Washington, DC. The main headquarters is listed at:

Living Social
1445 New York Ave. NW
Washington, DC 20005

The company is reported to be looking for a huge space to house all employees in one location.

Official Website

If you’re looking for deals or you want to log in to your Living Social account you can do so on the official website at http://www.livingsocial.com. This site also offers the contact form and customer service information needed to handle all inquiries. If you are interested in learning more about the Living Social credit card visit http://www.livingsocial.com/creditcard.

Customer Service Email

The customer service email for Living Social is attached to an email form http://help.livingsocial.com/contact_us. You can fill out the form and send your customer service inquiry to an agent and you’ll receive a response by email. You are NOT to send credit card information to Living Social using this form. All credit card communication needs to be handled by Chase.

Our Experience

We want you to have the best customer service experience with Living Social – so we tested the customer service phone system. We were immediately greeted with a message that said the customer service line was busy at this time. The automated system then gave us nine options to choose from. You can press 0 at any time to be forwarded to a customer service agent. After pressing 0 we were placed on hold. The hold time was more than four minutes. When we finally reached customer service we asked if Living Social offered deal in small towns. According to our representative, only larger cities were supported at this time, but Living Social is constantly updating available service areas.

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Rate your customer service experience:
Rating: 2.1/5 (16 votes cast)
Contact Living Social Customer Service, 2.1 out of 5 based on 16 ratings
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20 Comments on “Contact Living Social Customer Service
  1. The refund for teethwhiteing hasnt been credited to the account allso the marchant didnt live yp to the deal so there refund in full is the right exspectation 100091570570 liveing social emailed me saying that id recieve refund shortly

  2. I am still waiting to hear from anyone re my fandango ticket purchase . Purchased Nov 7 2012 confirmation is 124334810 and it was charged to my account immediately. I was told to contact living social but no one seems to call me back.

    Pretty sure I wont be buying aything on this again. How about just regular mail and my ticket please……

  3. Still on Hold, 25 minutes and counting. Never got a response via there email system for a refund on a deal, I cant redeem because the advertiser does not exist.

    Got a deal for a chimney sweep, yet when I call to schedule the appointment, they take my name and number and no one ever calls back, hmm sound familiar? It looks like Living Social has just as bad customer service as the deals they set up for people.

  4. Also on Hold!!! Still waiting for email response to my request for a refund as well. Company that I (and two of my friends) purchased vouchers for never upheld the deal. I would like to know how this whole thing works? Does LivingSocial “share” the $250 deal price with the company that “advertises” with them? That is what I am beginning to think. My deal was for landscaping services… Got the company to come out to the house to be told that everything I wanted them to do was “Not Included” in the deal. Ok, lets talk about what is. Left that day to go back to his office to draw up some plans for the work we agreed on. NEVER heard from him again. Have called, emailed, driven out to the place… Nothing. My voucher was received on May 16th 2012.

  5. I purchase a boucher for a tree (treetopia) & is been 3 weeks & no tree yet! I’m so dissapointed How about purchase a tree at home depot?

  6. I ordered something over two months ago and still have not received it. I called customer service and have been on hold for over 3o minutes.

  7. Purchased an automotive package from Living Social. Made two service appts needed a punch card called Living Social. The young lady told me that refunds are given within seven days. Who schedules a service aoot within seven days of purchase if not needed. She was continuously trying to bounce me back to the third party, although living Social was the merchant..

  8. Trying to get an answer on how to get a refund on something I purchased and the company went out of business……………..have failed to get an answer….HELP!!

  9. I recently purchase a coupons from Living Social. For Extreme Carpet Cleaning. The service I purchased from Extreme said they have a 1-2 hour process for $49. They came in, quickly cleaned the carpet (3 rooms in less than 20 minutes, then stated that if I wanted a more thorough cleaning it would require additional money. This is the first time I had a bad deal on Living Social. Definitely false advertising and Extreme Carpet Cleaning is not concerned with repeat business. Very shoddy company and ashamed I purchased this.

  10. My last 2 purchases were immediately charged whereas I could NOT get any satisfaction from either one of these clients. They don’t allow access either to their website or return phone calls!!

  11. I contacted Living Social regarding services I purchased. THe agent I spoke to did not care about my satisfaction. The best she can do was to offer me 5$ and that’s not even cash but towards another living social purchase. I asked to be transferred to a manager and I think she deliberately put me on a long extensive hold. If that is not the case, is this how bad Living Social hold times are? I am no longer a fan. I am angry and frustrated and sad. It seems that CASH is GOD to LIVING SOCIAL. THey worship money rather than pleasing their customer. Bad bad service!

  12. I to made a purchase for a waterproof cell phone cover for nine dolars on the 10th of august.advertisement stated it would be delivered within 7 to 10 days.but that didn!t happen.so I checked my account on the 10th of Sept 2013,still no delivery then I found out I HAD TO PAY A S&H fee which was not a problem.I expected that.Plus the product was only 9 dollars & s&h was 3.95 so I pd that and then it said delivery between 7 to 15 days.All I will say at this time is it!s sad how people try to get over on you,and you learn from your mistakes.And beleive me i!ve learned.But there is a bright side for all uf us who was wronged .They forgot GOD sees all .

  13. never will buy voucher from living social any more. i was bought a voucher from living social with code of 1000162036576. i came to the shop to redeem my voucher but my code is not on the list. i called to living social but i just get a reply with write complain here!!

  14. its a bloody disgrace that i cant talk to some one at the end of a phone, i will go public soon if i dont get a call back

  15. bought and paid for an item from them. When I was sent an item different from the one I had ordered and paid for, I learned that the merchant was located out of the country in UK. I e-mailed Living social twice to have my money back and to return the item, they said basically chase the merchant myself !! are they kidding me!! if a merchant is out of the country, Living social MUST disclose that to customers at the time of ordering especially if they are going to wash their hand of all troubles after they collect customer’s money !!!! shame on living social…… bad business and bad customer service !!

  16. i ordered this 3 things still not yet receive . can u check for me .
    1) 19.4.2014 (kipling small pouch (RM58)
    2) 7.5.2014 ( L’occitane hand cream 6 pieces gift set (RM50x3)
    3) 8.5.2014 ( Polo Raph lauren canvas tote bag with large pony logo ( RM99)

  17. I ACCIDENTALLY PURCHASED SAME THING TWICE .I CALLED FOR A REFUND OR VOUCHER AND WAS TAKEN CARE OF IMMEDIATELY! MY PURCHASE AMOUNT WAS PUT ON DEAL$$$ RIGHT AWAY.

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