lakeside-collection

Contact Lakeside Collection Customer Service

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Contacting Lakeside Collection Customer Service Center

Contacting Lakeside Collection Customer Service Center

Lakeside Collection is an American-based company specializing in products for the home, as well as seasonal items. The company offers products of high quality, without increasing the prices beyond industry norms. The goal of Lakeside Collection is to offer top-tier products at a low cost. If you need to connect with the customer service department, you can do so by phone, email, through social media and by phone.

Contact Info:

Phone Contact Numbers

The customer service department is available to assist customers Monday through Friday 7am to 8pm, CST. The order department is available 24 hours a day, 7 days a week.

  • Customer Service/Order Department: 1-847-444-3150

Mailing Address

The Lakeside CollectionP.O. Box 3088Northbrook, IL 60065-3088

Official Website

Customers visiting the official Lakeside Collection website http://www.lakeside.com/ have the opportunity to purchase products, including, home d├ęcor, apparel and beauty products, holiday items, dining items, toys, sporting goods and bed/bath products. There is a section relating to featured items as well as deals and promotions. If you create an account, you have access to promotional codes and deals that are sent to your email. If you need additional assistance, visit the Customer Service page that features information pertaining to warranties information, returns and the FAQs.

Social Media

Customers can connect with the customer service department through social media and expect a speedy return. We noticed the fasted response when customers sent messages using Twitter.

Customer Service Email

The email address listed on the website is a customer feedback form. We sent a message to the customer service department asking about information relating to sending products to Military bases and international shipping. After sending our message, we immediately received a response with our requested information. The turn-around time was less than 24 hours.

Our Experience

Customers contacting Lakeside Collection can bypass the automated system by selecting four (4), then pressing two (2). We were speaking with a live agent in less than 9 seconds. After the agent answered the call, we asked several questions relating to purchasing an extended warranty. The agent informed us the company did not offer an extended warranty, but allowed customers to return items up to one (1) year. We have to note the overall experience was fantastic. The agent was bright, pleasant and helpful. We did not have a long wait time and we were able to reach the customer service department through various platforms. What are your thoughts relating to the Lakeside Collection customer service team? Share your thoughts with us below.

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3 Comments on “Contact Lakeside Collection Customer Service
  1. Please note that I placed an order on 04-02-2014 check #3055 for Cargo Bermuda Shorts… It is now 05-27-2014 and I have just received my second notice that they are still out of stock…
    Why? Do you advertise this stuff if you don’t have it in stock??
    You must be waiting for an order to come from CHINA OR TAWAIN or somewhere else overseas… I want my order CANCELED and my money refunded ASAP… Postcard #0001031224571
    Account #0603534724

  2. I ASKED TO BE TAKING OFF YOUR LIST. PLEASE NO MORE EMAILS I WILL NEVER BUY FROM YOU AGAIN, I SENT SOMETHING BACK AND DID NOT RECIEVE MY SHIPPING BACK. FROM WHEN IT WAS SENT 8.00 IS A LOT THESE DAYS . OTHER COMPANYS DO.

  3. I place and order with you for some items. I only got part of the order was missing. Item missing was Part number 599002011 The Disney Frozen Throw for $19.95. I would like the item or my money back. Thank You.

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