Contact Kings Dominion Customer Service

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Contacting Kings Dominion Customer Service Center

Kings Dominion is a an amusement park in Virginia. Like most amusement parks it is open seasonally from spring to fall. You can purchase single tickets, season passes and everything in between on the official website. If you have questions before purchasing your ticket or you have concerns about the time you spent at Kings Dominion, you may want to contact the customer service department.

Contact Info:

Kings Dominion customer service includes standard mail, email and phone contact. You can find up-to-date information on how to best contact customer service below.

Phone Contact Numbers

You can find all the information you need to contact customer service by phone on the official website.

  • Guest Information: 1-804-876-5000
  • Groups or Picnics: 1-804-876-5338
  • Companies, Churches and Organizations: 1-804-876-5561
  • Press Inquiries: 1-804-876-5335
  • Employment: 1-804-876-5145
  • Other: 1-804-876-5000

Mailing Address

The mailing address for Kings Dominion customer service is:

Kings Dominion 16000 Theme Park Way PO Box 2000 Doswell, VA 23047

Official Website

Located at is the official site for the Kings Dominion amusement park. You will notice the site is more about selling the park than serving customers who’ve got questions about the park or concerns about park visits or tickets. Customer service information is located on the Contact Us tab of the site.

Customer Service Email

There are several email addresses listed for customer service departments. Choose the email address that correlates with the department you need to contact.

We contacted the customer service department by email in hopes of finding out more about the food served at park restaurants. The question is not an easy one to answer, so we’ll let you know just how well the customer service team responds and how long it takes for a response to be received.

Our Experience

To speed up your call to Kings Dominion customer service press 0 as soon as the automated system starts. You will be taken to another automated list of options, press 0 again. Your call will be moved to an agent or placed on hold. Our call was transferred to a voice mail where we could leave a message for the Guest Information department. If you leave a message for customer service make sure to include your contact information (phone number or email address) clearly so an agent can respond to your request.

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Rating: 4.0/5 (1 vote cast)
Contact Kings Dominion Customer Service, 4.0 out of 5 based on 1 rating
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2 Comments on “Contact Kings Dominion Customer Service
    • I am very disappointed with the lack of customer service I have received from the folks at Kings Dominion. I have been calling since Monday, Oct. 13 and have not heard back from anyone. I’ve left 2 messages for Brenda and spoke with a Timothy Powell who indicated he would get back in touch with me and as yet, have not heard from anyone. We were not aware that we needed to buy tickets online to get the discounted rate and my son was charged $64 for admission at 8:38 p.m. on Saturday, Oct. 11. How outrageous is that!?!? We will never go back to KD if there is no resolution to this…………….and their customer service needs great improvement too!

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