Contacting Kindle Customer Service Center
E-readers are relatively new to the marketplace. The products were created for on-the-go individuals who loved to read as well as loved the portability of a tablet, without paying the high price tag. One of the hottest products on the market is the Kindle. Created less than 5 years ago, the product has taken the e-reader market by storm. Currently the products include:
- Kindle Touch
- Kindle Fire
- Kindle Paperwhite
- Kindle Fire HD
- Kindle Fire HD 8.9” 4G
Contacting the customer service department will take the customer to various addresses for the parent company Amazon. Considering Amazon serves millions of customers a year, the company provides numerous methods to ask questions and voice concerns regarding the Kindle. The customer service department is available to new and existing customers 24 hours a day, 7 days a week.
Phone Contact Numbers
- Kindle Customer Service (U.S.): 1-866-216-1072
- Kindle Customer Service (UK): 10800-2796620
- Kindle Customer Service (international): 1-206-266-2992
Customers wanting to send correspondence to the customer service division will need to address the corporate offices. The company recommends lacing attn: Kindle customer service division in order to expedite the response.
Amazon.comAttn: Kindle Customer Service Division1200 12th Ave. South Suite 1200Seattle, WA 98144
The official Kindle section of the Amazon.com website https://kindle.amazon.com/ provides a link to purchase the new and existing products. Customers can view the recommended e-books as well as the best sellers. The company also provides a link to the Kindle FAQs as an invaluable resource.
Customer Service Email
Customers can email the customer service department here: https://www.amazon.com/gp/help/contact-us/general-questions.html?ie=UTF8&nodeId=518316&type=email&mode=&skip=true#a. You will need to be a registered Amazon.com member I order to send communication to the customer service department. Once customers are registered, you can select the Kindle link and explain to the customer service department the issue/concern and write the question. The anticipated response time is less than a day.
We sent an email regarding a dedicated customer service line for the Kindle and accessories. With such a short turnaround, we should be hearing from the customer service department soon.
We like calling Amazon.com. Without a doubt, the customer service division is one of the best in the business. The company is truly in the business to serve the customer. When we called, we were speaking to a live representative in less than 60 seconds.
We asked questions regarding the new assortment of Kindles and the representative explained all in detail. They even provided the link on the website. Overall the experience was something we grow accustomed to when contacting Amazon.com. Although we feel the customer service department is perfect, how do you feel? Let us know what you think.