Contacting KGB Deals Customer Service Center
For nearly two decades, KGB Deals has been the go-to service for text-based informational assistance and directory services. In recent history, KGB Deals has moved beyond information systems to offering customer discounted products and services. Customers locate a deal and make purchases wither on their mobile device or on their personal computer. Customers can choose whether or not they want to receive national deals of hyper-local deals within their respective city.
At times, customers may need to connect with the customer support department to ask questions or voice concerns. When this is the case, you have the ability to reach the customer service department by email, traditional mail, by phone or through social media.
Phone Contact Numbers
- KGB Deals Phone Number: 1-212-909-8282
- Fax: 1-212-909-8283
KGB Deals655 Madison Ave3rd FloorNew York, NY 10065
Customers visit the KGB Deals website http://www.kgbdeals.com/national will need to select a city in order to search for deals or they can locate deals on a national level. When customers reach the deal site, they can browse or make purchases. For customers on the go, you can sign up for deals on the go. Sign up with your email address or download the app to your device. Once you set your individual preferences, you will receive customized deals and promotions.
Although we didn’t see active conversations on the various social media sites, it doesn’t mean the customer service agents are not available. There were several back and forth conversations where customers were asking questions and receiving feedback related to concerns. We have to note, although there were no engaging conversations, the responses were in real-time. This leads us to believe a customer care agent is available after traditional business hours.
- Facebook: http://www.facebook.com/kgb
- Twitter: http://twitter.com/kgbdeals_usa
- Blog: http://blog.kgbdeals.com/
Customer Service Email
We sent a message to the customer service department using the customer feedback form. You have the ability to send messages relating to purchases, deals, technical concerns, careers and general feedback. Our message related to the hours of operation. The website gave no indication as to open and close times. One thing to note is KGB Deals recommends reviewing KGB Deals FAQspage prior to contacting the customer support department. This page typically answers questions relating to your concerns.
- Customer Service: http://kgbdeals.custhelp.com/app/email_us
We are pleased with the care and professionalism displayed by the KGB Deals customer care department. The total amount f time invested in contacting the customer service was less than 5 minutes, from start to finish. The automated system offered several options, but we pressed 0 and connected with a live agent. When the agent answered, we asked several questions relating to the refund policy. Without hesitation, our concerns were addressed. Can you say the same when you called KGB Deals? Comment below.