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Contact Kansas Department Of Revenue Customer Service

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Contacting Kansas Department of Revenue Customer Service Center

Contacting Kansas Department of Revenue Customer Service Center

The Kansas Department of Revenue is a cabinet position in the state government that is responsible for the enforcement of alcohol laws, distribution and taxation of alcohol, valuating property and collecting taxes. The department is committed to providing exceptional service to the residents of Kansas. If you need to voice concerns or want to ask questions, contact the customer service department

Contact Info:

Phone Contact Numbers

The customer service department is available to assist customers Monday through Friday 8am to 4pm, CST.

  • Tax Department: 1-785-368-8222
  • Division of Vehicles: 1-785-296-3671
  • Fax: 1-785-296-6851
  • TTY: 1-785-296-3613
  • Cigarette/Tobacco Enforcement: 1-785-296-7015
  • Cigarette/Tobacco Licensing: 1-785-368-8222
  • Fax: 1-785-296-7185
  • Driver’s License: 1-785-296-3963
  • Fax: 1-785-296-0691
  • TTY: 1-785-296-3613
  • Commercial Vehicles: 1-785-296-6541
  • Fax: 1-785-296-6548
  • Title and Registration: 1-785-296-3621
  • Fax: 1-785-296-3852
  • Office of the Secretary: 1-785-296-3909

Mailing Address

Kansas Department of Revenue915 SW Harrison St‎Topeka, KS 66612

Or

Driver Control BureauP.O. Box 12021Topeka, KS 66612-2021

Or

Office of the SecretaryDocking State Office Building2nd Floor 915 S.W. Harrison Street Topeka, KS 66612

Official Website

Customers visiting the Kansas Department of Revenue website http://www.ksrevenue.org/ have the opportunity to pay personal and business taxes, register vehicles, sign up for online services and download forms. Customers that frequent the website can review the popular items on the site. This information includes income tax forms, tax preparation assistance and driver’s license stations. Customers can also visit the departments within the Kansas Department of Revenue, including the Alcohol Beverage Control (ABC) department, Property Valuation department and the Taxation department. Customers needing additional information after contacting the customer service department are encouraged to visit the Customer Resource page.

Social Media

The only available social media page is the Facebook page. There is a section of the page where customers can send message to the customer service department. On average, the customer service department responds within 24 hours.

Customer Service Email

We sent a message to the customer service department asking if the department provides payment assistance programs for customers that are facing financial hardships.

Our Experience

We contacted the customer service department and were able to speak with a live agent in less than two (2) minutes. We did not have to listen to an automated system, which was a plus. After the agent answered the call, we asked several questions relating to fees associated with making payments late. He agent explained the fee schedule and ended the call. Although the call was short, the customer service team addressed all of our concerns. The overall experience was better than expected. Can you say the same about your experience? Share your thoughts with us in the comment section.

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One comment on “Contact Kansas Department Of Revenue Customer Service
  1. Hi I am trying to contact someone in the kansas moter vehicle department. to see what i need to do exactly to get my drivers liceins reinstated. I have not had one sense 1997. i have paid all fines that i know of.and have the recepts. I sent copy of all my recepts to the moter vehicle dept. And i Still can’t seam to get a strait anserw. This has coused me much stress and pain. And my knees and legs are giveing out on me can anyone please help me with this. I have ben homeless sense 2008. and now have major medical problems that have come up over the years and am loseing my ability to walk please let me know what to do thank you. Steven c Rollings

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