kansas-city-star

Contact Kansas City Star Customer Service

Write A Review

Contact Kansas City Star Customer Service

Contacting Kansas City Star Customer Service Center

The Kansas City Star is a major print newspaper in Kansas City. The newspaper offers news in print and virtual formats with current events appearing online before it appears in print, in most cases.

Contact Info:

Phone Contact Numbers

You can call the subscription department of the Kansas City Star customer service call center, but if you have an issue with the newspaper or you want to talk about a story in the paper, you will have to write a letter or email someone at the paper. There is no customer service number for issues other than subscription support.

  • Customer Service (Subscription Department): 1-877-962-7827

Mailing Address

In a digital world we would suspect standard mail to be nearly obsolete, but the mailing address is one of the few pieces of contact information available on the website. You can write to the newspaper about news-related issues or with compliments or complaints, but subscription issues should be dealt with by phone or email.

The Kansas City StarAttn: Customer Service1729 Grand Blvd. Kansas City, MO 64108

Official Website

The official website for the Kansas City Star serves a dual purpose – customer service and information. You can find the online edition of the newspaper at http://www.kansascity.com/. If you are interested in reading local and national news, the online edition is a good choice. There are some stories that will only be available in the print version of the newspaper – thus the subscription offers on the website. As for customer service, there is not much to choose from other than a customer care email form for subscribers and a phone number for the subscription department. Customers do have the option of submitting feedback by email, but the email address was hidden in the Terms and Conditions of the website.

Customer Service Email

If you have an issue with your subscription, you want to write a letter to the editor or you want to send feedback to the Kansas City Star customer service team, choose from the following email forms and address.

Customer Service Email Form: https://estar.kcstar.com/customer_care.php

Letters to the Editor: http://www.kansascity.com/contact_us/#kc and click the Letters to the Editor link.

Feedback: kcsfeedback@kansascity.com

Our Experience

Our call to the Kansas City Star customer service department was relatively uneventful. We were warned of long wait times as soon as the call answered. We were given a few options – 1 for new subscriptions, 2 to stop for vacation, 3 for difficulty with delivery, 4 to restart delivery or 5 to make a payment. We pressed 0 to talk with a customer service representative and the call was placed on hold. We did not wait on hold at all – the call was immediately transferred and answered by a representative.

VN:F [1.9.22_1171]
Rate your customer service experience:
Rating: 0.0/5 (0 votes cast)
Write A Review
4 Comments on “Contact Kansas City Star Customer Service
  1. I have tried for hours to get into the star. I need to talk to a person
    about my account. They were suppose to let me know when it was about to run out, which they didn’t do.I will not pay WHAT THEY are charging as it is way to much. Please get in touch with me about
    our subscription.
    Mary McBee

  2. I have called four times reporting no delivery. I get the paper wed thru sun last week I got none. please let me know if my delivery will continue or if you have no delivery person in my area

  3. I sent this once but you did not pick it up. My mother was beat up by a county sheriff My mother /84 years did not understand the signals by hand that a deputy was giving the deputy wailed blows to my mothers car. My mother is sad.

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *