Contacting Justice Customer Service Center
Justice started as a girls-only clothing and accessories line for teens or girls who’d not quite made it to the teenage years. The company has since expanded to the boys clothing and accessory department with the Brothers line. There are physical stores and online locations.
If you have a customer service issue with a specific store you may want to contact the store first before contacting the general customer service line. Many stores are more than willing to resolve the customer service issue.
Phone Contact Numbers
The hours of customer service via the Justice phone number are 6 AM to 12 AM Monday to Sunday. All hours are EST.
- Customer Service (US): 1-866-246-5822
- Customer Service (Outside the US): 1-214-258-0171
- Customer Service (Fax): 1-740-964-5850
You can use the mailing address to contact the customer service department at Justice. If you have an order problem or your issue concerns a return, you may want to call the customer service line rather than send a standard letter.
Justice/Brothers Online 107 Heritage Dr. Pataskala, OH 43062
Justice Customer Relations 8328 Walton Pkwy New Albany, OH 43504
The official shopping and customer service site for Justice is located at http://www.shopjustice.com. All customer service information is listed on the Contact Us page, including email, standard mailing address and telephone number. If you’ve ordered from Justice/Brothers in the past, you may have additional customer service options within your account.
Customer Service Email
You can choose to send your email to firstname.lastname@example.org or email@example.com. The info email is reserved for product questions and general customer service communication. The customer relations email handles store complaints and compliments.
When sending email communication to the customer service team, describe the problem (if applicable) completely so the representative can move the issue to the correct department or resolve the issue quickly. If you would rather be contacted by phone or standard mail, include that information in your email.
Justice is a girls clothing and accessories store. You can press 2 to reach the customer service department or 6 to share an experience you’ve had at a Justice store. We pressed 2 and an agent answered the call almost immediately. The store brands itself as a tween spot, so we asked the agent if the clothing was appropriate for young girls between 8 and 10 years of age. The agent told us that was the age group the clothing was marketed toward and many pieces are designed for younger tweens.