Contact John Deere Customer Service

Contacting John Deere Customer Service Center

When customers see green tractors and power equipment, they know the name. John Deere has been in business nearly two centuries and continues to produce some of the most trusted products in the world. The company started small, but grew to a perennial powerhouse, making equipment for home and commercial use.

With a reach exceeding the millions, the company must maintain contact with the customer or risk losing trust and damaging the brand. This is why the customer service team is staffed with trained representatives ready to answer questions and concerns, both big and small.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

  • Corporate Headquarters (U.S.): 1-309-765-8000
  • Corporate Headquarters (International): +49-621-829-01
  • Water division (Brazil): 55-34-3233-7216
  • John Deere Limited (Australia): +61-7-38023222
  • Power Systems (Argentina): 011-54-341-4101800
  • John Deere Solutions: 1-515-331-4750
  • John Deer technology Center: 1-310-381-2000
  • Financial Services: 1-608-821-2000
  • Marketing: 1-913-310-8100
  • Support: 1-309-765-3700

Mailing Address

Customers can send correspondence to the United States or European headquarters here:

Deere & CompanyOne John Deere PlaceMoline, IL 61265-8098

Deere & CompanyEuropean OfficeJohn Deere Strasse 7068163 Mannheim

Official Website

When customer visit the official John Deere website http://www.deere.com/wps/dcom/en_US/regional_home.page, customers can learn the vast history of a company spanning nearly two centuries. Customers can make purchases as well as learn how the company is committed to the community.

John Deere provides several ways to keep in contact with the customer service department, including traditional mail sent directly to the corporate headquarters, email sent to the customer service division, phoning the corporate offices or the customer support center or through social media.

Customer Service Email

Go to the customer contact form https://www.deere.com/en_US/docs/html/secured/corporate/general_feedback_deerecom.html in order to send general questions and concerns to the customer service department. Customers can locate the specific department on the customer resource page in the event the concern is more specific. We sent an email requesting the hours of operation, considering the information was not available on the website. We hope to receive a message within few business days.

Additional ways to keep in contact with the customer service department include:

Our Experience

Considering there was no direct number for the customer service center, we had to contact the corporate headquarters. The automated system was clear and to the point. To speak directly with the operator, simply press 0 during the call. The operator then connected us with the customer service representative. We asked the agent if there was a direct number to the customer service department so customers would not have to contact the corporate headquarters. They informed us there was a number, 1-800-537-8233. They apologized that the number was not accessible on the website.

What can we say? John Deere understands how to take care of the customer. Were you pleased with the outcome? Share your customer call with us below.

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55 Comments on “Contact John Deere Customer Service
  1. Why can’t I find any John Deere underware for toddler boy. We are starting to potty train, and he
    LOVES John Deere Tractores!!!

  2. Brand new $12000 machine, 10 hours on the clock, 2 John Deere mechanics stating that it isn’t right. What do I need to do to get it fixed correctly? What do I have to do short of getting a lawyer? My image of John Deere is dimming quickly. And don’t, please don’t, tell me to contact the dealer. He is ignoring the problem now. He is not the solution, he is part of the problem.

  3. My father and I purchased a 6430 Premium new in March of 2007, the only new tractor we have ever bought. It currently has 4100 hours. In February 2014 while driving down the road it lost all power. Come to find out it has a piston problem therefore it has low compression. We are stern regarding servicing all of our equipment. We use nothing but John Deere filters. We know John Deere engines do and should last much longer. All of our other tractors are from 8-11,000 hours and have never had this problem. We Know this tractor is out of warranty but we don’t feel it is right that we should have to rebuild an engine on a tractor that has never been hot and has been serviced regularly. We have neighbors with this same tractor. One of the has the same problem and another one has had engine issues as well. We have been told that there have not been any problems with this model of tractor and this doesn’t happen but we know for a fact it does. What can you – John Deere – do to help us. We are loyal customers because we feel John Deere is quality – we have been let down by this experience. We are hoping you will maintain the quality we have come to know by assisting us with this matter.

  4. have a john deere 110 tlb it is past warranty but the entire casing wrapping around transmission and frame is cracked and split throughout in 25 years of owning my business I have never asked for anything after warranty. but this is obviously an issue with some bad or flawed steel. your tractor is literally falling apart. this machine is used very lightly it is at a college campus we take care of 99% of time and on blacktop. we are never on construction sites or any where rough. I can send you pictures of how clean this machine is. please help. I feel like “nothing breaks like a deere”

    • I just wanted to say I have the same problem, my 110 TLB is in two pieces wright now and I’m not quite sure which way to go. Seems like a whole lot of these are breaking maybe should be a factory recall, or is John Deere now making a stronger Bell or Transmission Housing.

  5. I was going to buy a D105 mower until I went to the manual download page and found that I would have to download one page at a time.
    NO THANKS. NO DEERE FOR ME. EVER.

  6. This is my 3rd John Deere riding lawnmover, two of them had a Briggs & Stratton engine and the other has a 17 Hp Koehler engine. The Koehler engine is a far superior engine for my 110. I now have a 22 hp Briggs & Stratton for my 118 and the performance is terrible if I can get it started. Is the Koehler engine still available. At my local JD dealer I looked for another Koehler engine but could only find B&S. Speculation from the dealer is that the 22hp B&S engine has new pollution control equipment therefore having difficulty starting. I have informed my associates of the problems and they would like to know if the Koehler engine is available. My 118 has only two hundred hours and the 17 HP Koehler has 700 hours. Request information.

    Richard Draschil
    Chesterton, In

  7. Not happy with a D120 “riding” mower I purchased 2 years ago and have “pushed” more that ridden. Used it 3 times and then the Blade would not engage and it wouldn’t keep running. was told I probably “hit” something but I didn’t. So they sent truck out and said it was fixed. Still wouldn’t cut grass lower than a 4 setting and it kept dying. They came and got it and said it was fuel filter plugged and the belts were loose. Got it back 2 weeks ago and it is going back to the shop today 5/21/14 because it dies and won’t start. it only has 26 hours on it. I had one previously that got stolen that I had had for 6 years and no problems. This one is rediculous. Need to stand behind your products and make this right. I paid $2000 for this mower and have had to get repairs done also. Alot of money spent on something brand new.

  8. Looking for relacement part for my JD F725. Need a “differential lock pedal”. Please help me licate this hard to find part.

  9. I have a 73 or 74 John Deer 2630 tractor. The hydraulics stop working after running only a few minutes. I have replaced the internal hydraulic pick up pump, the main pump in the front, and replaced brakes. Also I have had the power steering rebuilt. Does anyone have any idea what else would be causing this problem. Thanks for any help!!!

  10. I bought a John Deere last year a push mower(JS36)i hit the side of a stump in my yard, so i brought it to my local john deere and i was told the entire crank shaft was junk and the mower is useless. I thought there was a key that broke off if an obsticle was hit to STOP it from getting catastrophic damage. so i spent $400 on a mower that lasted less then a year. After trying to find information on the mower i see it was discontiued, and all the reviews on it were all BAD. I will never buy another John Deere pushmower and i will tell everyone i know NOT to ever buy a John Deere your product is junk.

  11. Dear sir
    I have always loved johndeer equip.I had johndeere farm tractors ,a snowblower that’s 30 years old and just this year needed repair.My big problem is a riding law moored an LA 115 .my first problem was the choke did not word,,I put up with it for Three years ,and of course out of warranty.my repair shop found aspiring that had never been installed .Now in the last year it been in the repair shop many times with engine trouble,would not start,they had to adjust the valves,just yesterday I was taking my grand children for a ride in the trailer ,stopped the engine to talk to a neighbor and engine would not start ,engine is hung up..I now hate johndeere eqpt.my repair shop sad my model has a bad engine .to make me happy ,I need a new engine that has no problems .I NEED YOUR HELP.

  12. I want to submit an agricultural invention (polymers). Could you send me a connection. I have patent pending. Thank you for your help.

  13. To whom it may concern,
    My wife and I operate a cow/calf operation in Northwest Arkansas. We own the following John Deere equipment: 240 Skid steer, 2009 6430 tractor, 2000 6410 tractor, 1967 4020, and a Gator. Of that equipment the most dependable is the 47 year old 4020.
    In addition to raising cattle I spent 22 years commissioned service as a Naval Aviator. During my Naval service I was directly involved in helping Ronald Reagan win the cold war against the communist.
    Having said all that, I would like you to know I do no like to use equipment or parts from a communist country. It seems that John Deere has opted to deal with the Chinese. In addition to supporting a communist country the products are cheaply made and do not hold up.
    Therefore, I challenge John Deere to show leadership to the rest of the nation by putting American made parts in their equipment. This would stop supporting a nation that supplies weapons to countries we are currently fighting and give someone in the USA a job. If John Deere finds it difficult to find American parts at least consider having parts/products made in a noncommunist country.

    Thank you for your time and consideration of my correspondence.
    Bill Yancey
    Captain, USN-RET

  14. I’M from English river outfitters

    asking for support to help with are veteran out reaching center we are in need of a lawn garden tractor or help with a lawn tractor that we all ready have that need repair if can help please send me
    replay Victor Goodrich

  15. I have a new invention for farming. I like John Deere. I think John Deere will love this invention. I see you don’t have a submission form to send inventions. I have this dated, plans, witnesses and a voice recorded voice mail to lawyer Ben Wilcox. I tell you what I will bring this invention to the owner of the John Deere Dealer Mr. Kibble and if he likes it John Deere buys the patent for it and it is yours. If you don’t like it you owe me nothing and that’s the end of it. I keep my invention though. I think I will set up an appointment with Mr. Kibble and see what he thinks. Kevin L Strand

  16. I have a new invention for farming. I like John Deere. I think John Deere will love this invention. I see you don’t have a submission form to send inventions. I have this dated, plans, witnesses and a voice recorded voice mail to lawyer Ben Wilcox. I tell you what I will bring this invention to the owner of the John Deere Dealer Mr. Kibble and if he likes it John Deere buys the patent for it and it is yours. If you don’t like it you owe me nothing and that’s the end of it. I keep my invention though. I think I will set up an appointment with Mr. Kibble and see what he thinks. Kevin L Strand

  17. Just a D125 through Home Depot and they sent it to Lakeland Lawn & Equipment for setup. I was not pleased they sent it there for setup. Reason is that last fall I purchased a new snow blower from them and when they delivered it the day before a big snow storm, well next morning I needed it to clean out the driveway, it DID NOT Start. Well they same story with the New D125 they allegedly setup, delivered it, the next day it doesn’t start. why does John Deere allow dealers like this to ruin your reputation? where do I go to get it fixed? it’s only 2 days old.

  18. One of the greatest assets a company like John Deere has is to be able to say ‘made in America’ Not many companies can make this claim. Most Americans would gladly pay more for a top-quality American made product, knowing that is what they are getting. Selling out to the ‘we have to cave in and make it in China now out of cheap materials’ is death for any real American company. Repent and Capitalize on the true American ideals of loyalty. integrity, and quality!

  19. Worst customer service department (turf and utilities); constantly getting the run around and lied to by the “supervisors group”. I have numerous emails to support this claim; but the reality is that we still don’t have our promotion product here (Aug 21) and it was suppose to have been shipped the first week in June. Have always had good experiences with their product, but I guess the support staff really needs work….

  20. I am having trouble removing the blades for sharpening and need to know whether the threads on my Z425 are left or right. For that you want to charge me $46. That is an outrage and is something I will remember the next time I buy a mower.

  21. How do I get the president of john deere email so I can send him a complaint.
    I purchased a new gator last year. It always ran rough but I figured that was the way it was. My children took it for a ride in the woods and it started sending out balls of flame. It started the woods on fire and burned from 10 to 15 acres. 11 fire companies came to the rescue. I took it too Lakeland in Hall, N.Y. where it was purchased.There was no spark arrestor on it, just where a screw was missing. What happened to it. Who knows, maybe it blew off because one plug wire was missing or faulty and that cylinder loaded up with gas. Hall lakeland jd dealer said it was my fault, so they charged me $60 plus. interest. Do you advise that I should pay this and forever be a disgruntled customer or post this information on my bulletin board (Wagner Restaurant, Penn Yan NY )We feed from 500 to 600 people every Sunday and they always read my board., Is your customer service or lack of , the reason that red equipment is becoming more popular in upstate NY.

  22. My Mom bought a 6125 M last year. She finally got a new tractor at the age of 69 so she could have a reliable tractor as Dad had passed 2 years before. She thought she would have warranty on her new tractor with 800 hours on as the steering cylinder went. She was told it was not covered and has to pay trucking to get it fixed and no tractor for this time. I have seen tractors be picked up at other farms and tractor dropped off to use and the tractor was older and had more hours. So do you have to be in a click at the Dealer to get this service or do they just try cheat old Widow women? The steering has leaked for months nothing was done when she phoned and now the cylinder is gone and she has to pay. Will be posting the whole story on Facebook for all to see how customers are treated at John Deere and tell Case to Go see Mom so she has warranty. Since when she bought this tractor salesman told her she would have good warrany and replacement tractor if anything went wrong. So disappointed in John Deere thought you had some integrity and class.

  23. This concerns:
    Carolina Lawn & Tractor
    4389 Wade Hampton Blvd
    Taylors SC 29687

    Complaint:
    I recently had my JD Lawn Tractor serviced at Carolina Tractor.
    After a lengthy near 4 week stay I had my landscape man bring the tractor back to the RV Park.
    It ran terribly…..ran great when it was dropped off. Upon inspection the fuel filter was put on backwards….
    The belt kept falling off…upon inspection the mower height had been set on 0 inches ( dropped it off in the 3 in position) andit was not returned to its previous adjustment.
    The bolt holding on one of the mower blades fell off ( not tightened) and the blade went flying across the lawn. Thank the Lord no one was in its direct path or we would be having a very different conversation right now.
    Charged for service and parts not ordered. I was charged to sharped old mower blades. I did not ask for that. I was charged for a filter kit and labor I did not authorize. I only wanted new mower blades and two front tires. I ended up with two invoices totaling 351.47. These invoices are dated 3/22 and 3/25/16.
    My landscape man complained to the owner and was showed the door.
    This is not the first issue I have had with this dealership. I am doubtful there will be any resolution. I will post to my Facebook page my experience and warn others . I have used John Deere products for many years. I am hopeful that it is just this dealership that has issues with its customer service. Another lawn tractor will be needed in the near future. The brand is yet to be determined.
    Susan Suber
    Owner
    Flowermill RV Park
    864-804-7510

  24. Why does John Deere use plastic hoods,
    and other plastic parts that just rot, and get brittle after a few years of use?
    Even the cheaper mowers have metal hoods.The replacement plastic parts are expensive.
    Put Metal hoods on your equipment.

  25. After only 50 hours of use, my John Deere D105 lawn tractor had to have the transmission replaced at a cost of $485…..The John Deere customer service comment was your complaint has been NOTED……thank you John Deere.
    If I had known the transmission case was PLASTIC, I would not have bought the mower.

  26. I recently purchased a John Deere tractor from Roeder Outdoor Power in Dubuque, Iowa. I was located in the Florida Keys, and the location where I needed the tractor was a remote area in Northwest Colorado. The logistics had me stymied, but when I found Roeder on the internet I decided to give them a try. My sales representative was Casey Steines. Boy did I luck out. He handled everything, had a solution for every issue, managed transportation out to the site, kept me informed, and even helped with set-up after it was delivered. This is my first purchase of John Deere equipment and the experience has been unbelievably positive.

  27. I bought a new 1025r tractor and mower tiller and loader in July of 2015.the tiller has been used twice (approximately 6) hours and the clutch assembly needs replaced.the dealer vanwall told us tough luck.wow .we were going to replace our gator and buy a new zero turn but if this is not resolved we are going elsewhere.if john deere products only work for a few hours why would we want more.i look forward to your resolution.prehaps fix it because obviously a defective tiller.thank you Karen spahr

  28. When I moved to the country I bought 20 acres. The house sits on a knoll. I purchased my John Deere mowetr right after I moved in 9 years ago. I have had nothing but problems with it since. The money I have spent on repairs has been terrible. Now I have to replace the steering column. For the money I spent I could have bought another mower. No more John Deere for me.

  29. i live in Barre Vermont and the closest John Deer dealer is Harvest Equipment. I have never seen a company be so lacking in knowledge in my life.every time i need to order a part they get it wrong. there’s times i ordered parts and they would call me and tell me its in and when i get there they would say sorry its not in. Again today i ordered a belt 3 days ago and it came in today so i put in on and again wrong size. IM DONE!!! I will never buy a john deer again. im not going 50 miles to a different place because of these people. im a part time farmer and some of my family members are john deer people but they are switching also, same problems.

  30. Bought a new ZTR in April used it twice on third occasion blades would not engage..local john deere said they were 6 weeks behind & would call me…no call after 6 weeks so I called & ZTR picked up that week.also asked that while in the shop I would purchase mulching kit & trailer tongue & was told both were in stock & they would do…it is now about 4 months & still do not have the mower & mowing season about over !!!!! also wrote Corp.Office 3 weeks ago and YET TO HEAR from them…this NOT the kind of service I expected from John Deere & believe some compensation is due after making payments on a machine that is not in use !!!!!

  31. I always own john DEERE BEEN TO jd SHOOLS IN Army I’m 63 years old retire from the Army. I just brought a 1023 was considering a Kubota after talking to the Bridgeport in Wurtland KY I see why I always by JD Mower Tractors ect. Brain the salesman and shorty the mechanic I don’t I forgot the other guy I think he’s the manager or owner any ways this are professionals every question I ask they answer if all the stores was like this everyone that walk in would buy . but you can bet Ill tell people about Bridgeport in Wurtland Ky I’m from Ohio worth the drive my brother in law brought one the same day so thanks Ray

  32. I have a John Deere 5055…kept under cover and after 3 years paint is peeling…if you are going to use cast aluminum you need to spray a base coat…. I paid a lot of money and would expect a quality paint job… at least better than my car.
    The starter just went out after 425 hours… the bosch starter is not rebuildable…dealer wanted 600 dollars…on line same bosch was 200. Make a better starter. I also replace the battery with a napa commercial/ag group 31 size. The battery hold down angle will not fit… American 31 is not the same as India 31 batteries.. make the angle wider…Went to TSC and bought angle and made one.

  33. April 2017 My wife and sons bought me a D130 as a retirement gift and it has been a nightmare ever since. One thing after another and customer service was no help at all. I have have talked to several supervisors who say, we are so sorry Mr Cable but do nothing. Hailey and her supervisor named Pom have called back with no resolvement at all. Being epileptic only makes things worse because I continue to get upset over the way John Deere handles my concerns. I only wish somebody at John Deere cared enough to have an answer. I have several complaint numbers and I am sure they are all kept.

    • I think John Deere should be ashamed of themselves treating a retired man like the person Who wrote in about his trouble with his D130 retirement gift.

  34. my dealer sold me jdm j20d hyd. oil for the front differential on my 620i gator and said I should also use it in the transaxle which calls for jdm j20c which is a not a low viscosity oil. I need to know whether this is acceptable. the dealer told me it is the same oil. it seems to me that the transaxle would run hotter than the differential, hence difference in viscosity. please advise.

  35. Unable to receive any assistance to get lawnmower repaired. Local dealerships refuse to provide service for your product other than John Deere dealerships. My lawnmower was bought from Lowe’s.

  36. I have had poor workmanship at Prarieland partners in Wichita KS two years ago. I then took my tractor to Prarieland partners in Andale KS and the communication has been horrible. I did not know anyone at the Andale location talked with the service manager He called me as well as someone from John Deere telling me they were ready to work on my tractor, this was on November 16 when they picked up my tractor it was not touched until after the new year. There is now some forward movement and now employee changes. I met the store manager last week he was very aware of the issue and I went in today January 18 he acted as if he had never seen me. I also bought a 1590 no-till drill the fertilizer gear box was leaking and after the agreement was made I had to pay for half of the repair, then when the drill was in the field I had about 20 acres that were not fertilized because the gear box was not rebuilt properly. I have had a lot of issues I LOVE John Deere but I have had quite a bit of bad luck with dealerships and workmanship. I have had a lot of money and time wasted.

  37. I bought a new 5085e tractor in Nov. 2017. after 2 hours it had oil leaks from loose hose clamps. after 5 hours of use it had antifreeze leaks from loose hose clamps. after 12 hours of use, it had DEF leak from loose hose clamps. now at 17 hours i have noticed today the diesel tank has leaked. Does JD still maintain a quality control and product department from the factory??

  38. I just wanted to take a moment to say how much i appreciate my local James River Equipment Team (Wilkesboro, NC). Everyone from the manager Mike Bowman, through the sales team Andrew Johnson, Phil Barker and the entire Parts and Service team they always make you feel your needs are their utmost priority. This is my (5th) purchase. (Started with a standard 2 wheel drive Gator, 300x Riding Mower, then 930M Zero turn, 825 si4 Gator, now onto a 1025r Compact Tractor and several implements. There were numerous choices with some less expensive but when i weighed in the quality of service i have always received there was only one clear winner. Just wanted to says thanks for building great products that last and for always remembering the importance of Customer Service.
    Customer for Life!

  39. I requested quote info on website for new z track mower from multiple local dealers on wed and haven’t received contact info from any?

  40. To Whom It May Concern:

    I have owned a John Deere LA115 for nine years (yes it’s that old). Today I was mowing my lawn. I live in GA. and it has rained for two weeks so you know how high the grass was. As I was mowing, I realized how quick I am to complain when something doesn’t please me but slow to give praise when I am happy with a product. Well, I decided to let you folks know how thrilled I am with your product.

    The nine years that I have owned the lawn tractor I have always kept the oil changed the blades sharpened (had to have a couple of batteries but don’t think that was your fault). My sons always keep the tractor maintained.(Yep, they’re great sons). It has never been in the shop. When I get ready to mow, I can depend on a ready start and a beautiful lawn when I finish.

    Last year my home was struck by a tornado, My yard was unbelievable. We used the tractor and trailer to pull limbs, haul load after load of bricks and debris (the side of the house collapsed), and haul every kind of tool and exhausted kid back to the house. With all that, it took the abuse without a hiccup.

    My husband worked for John Deere (the industrial division….yellow) for 20 years so I knew how excellent the products were. In this day of shoddy workmanship, it is so refreshing to be able to depend on some things……….my John Deere being one of those things. So with that said, I just had to let you know how much I appreciate the quality and workmanship that went into my mower. I hope everyone has the same experience that I have had. Sorry it took me nine years to let you know.

    • Its great to give the OLD GUYS praise! I had some amazing JD lawn mowers in the past also. But recently I bought a Z425 and just days before my warranty was up my right transmission went out. It took 3 weeks to get it repaired at the local JD dealership. Less than 6 hrs of use later (after my warranty expired ) the left transmission went out and now they want to charge me $1150 to put in a new one. I have only 71 hrs on my machine and I have all flat yard. I can’t seem to get any one to give a dam about it. So Yes the Old equipment was great but the new stuff is not so great and the customer service is not to great either!

  41. I would like to know why my John Deere 445 with 1,367 hours – Garage kept & never exposed to the outdoor elements here in Central Ohio has the failure issues:
    Seat with multiple cracks in the vinyl at stress points, Engine Hood breaking at stress point – I know this is a composite material – should with stand engine heat loner than this. I have replaced the top, RHS & now have to replace the LHS. I take very good care of this tractor – I bought it brand new & serviced it every season. Just thought you needed to know.

  42. Not at all happy with My John Deer Z 425 zero turn. I have owned several JDs in the past and have had long lasting quality with them and that is why I purchased another JD last year. Just days before my 1 year anniversary of purchase the right transmission went out and had to be replaced. It sat 3 weeks at the dealer and my neighbor had to cut my lawn. Well I got it back and used it less than 6 hours over about a 4 week period and now the left side transmission went out. This has to be a lemon as I have seen mostly good reviews on this lawn mower. My dealer quoted me just over $$$$$1,000 I have only 71 hrs on this lawn mower and I take good care of it keeping it under cover and clean. I just talked my son into buying a JD this summer and now am regretting it! I strongly feel JD needs to take care of this . This is not something that should have happened !!! The other thing is when I called the service center they said they had it on record that my mower had 90+ hrs on it ??? my hr. gauge shows I have 71hrs??? Please contact me asap as I have 1.5 acres of lawn that needs to be mowed! Having my lawn mower down for 6 weeks out of the summer is not something I expect from John Deer!

  43. I purchased a new 4052M in 2017, it has 269 hours of service. August 2018 the exhaust re-generation system stopped working, I took it to my John Deere dealer for repair. I talked with the tech that had worked on my 4052M and the service manager and they told me what to do to prevent this problem from re-occurring. September 5, 2018 the soot level went to 65% and would not exhaust re-generate automatically or park re-generate. Took tractor back to same dealer and they called John Deere office on how to repair. Bill was going to be $600, was not fair as I had done as instructed. Paid $297, feel this should have been warranted! .

  44. John Deere makes some very good equipment but before you buy new or used check out their service department, The Napoleon OH store is one example. I have had nothing but trouble, broken promises and a 25% fix rate. 60 years of family business with this dealer now going somewhere else.

  45. My 2013 D-105 tractor has had three failed transmissions and I have been told the reason is a poor design, plastic pulleys. I also understand the D-105 has had previous transmission problems and wonder if those problems might be consistent with my tractor. The dealer “Littles” in Downingtown, PA says they can not help me unless I am willing to have the tractor picked up and diagnosed. The only problem is the diagnosis has occurred and the dealer does not commit to covering cost of transfer/diagnosis. I have spent up to $1k on the transmissions issues and this is unusual given my past experience with John Deere. I am hopeful someone can help me resolve the transmission issue long term and if not, discuss the opportunity of replacement.

    I am concerned with the safety of the vehicle as the last time I lost the transmission I was transitioning from the road to the grass. Fortunately no cars were coming and I was able to move out of the roadway.

    Best regards,
    Tim Hornig

  46. I have a John Deere X585. When I shift from reverse to forward on the petal, there is a pause and then a sudden slam forward when the tractor goes into forward. This really hurts my back.

    I thought it was only my tractor with “age” problems, but I recently talked to an owner of a two-year-old JD 3039 tractor. He complained about the same problem of the sudden slam. He has a hydrostatic transmission and uses his tractor in commercial use on a daily basis. After all these years, why haven’t you solved the back slamming problem?

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