Contacting JetBlue Customer Service Center
JetBlue is a discount airline company that provides limited flights to major cities throughout North and South America. The Jet Blue customer service contact information is not listed as a customer service link. Instead, to find the information on customer service and how to contact JetBlue, you have to click the Speak Up link at the top of the page.
Phone Contact Numbers
There are various phone numbers for JetBlue based on your location. Typically, you should choose the number for the location you are currently in, not the location you are visiting. For instance, if you are in Germany and you have questions about your flight, you can use the German Jet Blue phone number.
Saint Lucia: 1-8777669614
St. Maarten: 001-877-306-4939
Costa Rica: 0800-012-1666
Turks & Caicos: 1-8773905447
Dominican Republic: 1-800-538-2583
TTY / TDD: 1-800-336-5530
Corporate Headquarters: 1-718-286-7900
Most of the customer service information provided for Jet Blue include phone numbers and email forms. There is no dedicated customer service mailing address, but we did find the address for Jet Blue corporate headquarters.
Jet Blue Corporation Headquarters
118-29 Queens Blvd.
Forest Hills, NY 11375
For booking flights or contacting customer service, you’ll want to use the official Jet Blue website at http://www.jetblue.com
The website offers customers the chance to find available flights and designate what types of flights they want to purchase, including multi-stop or non-stop.
Customer Service Email
Contact Jet Blue customer service with a compliment: http://www.jetblue.com/contact-us/help_contact_compliments.aspx
Contact Jet Blue customer service with a concern: http://www.jetblue.com/contact-us/help_contact_problems.aspx
Request a Receipt for Your Jet Blue Flight: http://www.jetblue.com/contact-us/help_contact_receipts.aspx
We chose to contact the Jet Blue customer service email address for concerns. When we made it through the form we were asked for a confirmation number or flight information. We, of course, had neither. We will continue looking for a direct email address.
The customer service number for Jet Blue started with an automated list of options. We pressed 0 and we were transferred to another line. We were placed on hold to wait for the next representative. The total hold time was just 1 minute and 15 seconds before a bubbly Teresa answered the phone. We asked about the cheapest flight to Vegas and she answered the question without a problem.
What is your experience with Jet Blue? Did we just happen upon a great CSR?