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Contact Jack Daniels Customer Service

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Contacting Jack Daniels Customer Service Center

Jack Daniels, the whisky with history and attitude, is one of the most famous liquor companies in the world. The story starts in 1866 with the registration of the Jack Daniels distillery. Not much is known about the company’s creator Jack Daniels, but it is known that he loved good whiskey and aimed to make the best barrel of whiskey every time.

Contact Info:

There are only two pieces of contact information listed on the Jack Daniels customer service website – a phone number and email form. The remaining information was pulled from various sources. Jack Daniels is a Brown Forman company so we’ve also listed corporate information where necessary.

Phone Contact Number

According to the Contact Us page, Jack Daniels customer service is ready to take your call and answer any questions you have about Jack Daniels whiskey.

  • Jack Daniels Phone Number: 1-888-551-5225

Mailing Address

When choosing to contact Jack Daniels customer service, you can choose between the Jack Daniels customer support address or the Brown Forman customer support address. Neither is listed on the respective company’s contact us page, but both are found in website’s privacy policy.

Jack Daniels Consumer Support3310 West End AveSte 600Nashville, TN 37203

Or

Brown Forman Consumer Support850 Dixie HighwayLouisville, KY 40210

Official Website

To find out more about Jack Daniels history, visit the official website at http://www.jackdaniels.com. You can also educate yourself on the company behind the whiskey at http://www.brown-forman.com, the website for the parent company Brown Forman. Before entering the Jack Daniels website you will have to enter your birth date to prove you are at least 21 years old.

Social Media

There are quite a few social media pages for Jack Daniels and all can be used for customer service purposes. First, you have to register for Twitter or Facebook, depending on the contact you wish to use.

Customer Service Email

One of the few pieces of contact information we found easy to locate is the Jack Daniels customer service contact form. You can use the form to ask just about any question about the ingredients, aging process or taste of Jack Daniels.

Customer Service: http://www.jackdaniels.com/contact

Our Experience

We like the customer support team at Jack Daniels. When we called, the agent immediately answered the call. We timed the call and the length didn’t exceed 5 minutes. This is perfect for the customers with limited time. The best part of the experience was the agent answered our questions and resolved our concerns with a level of professionalism not seen in this particular industry. The overall experience was great, but was your experience any better? Share your thoughts and concerns below in the comment section.

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2 Comments on “Contact Jack Daniels Customer Service
  1. All I got from the JD web site was rude message about my browser “not meeting standards”. How’s that for marketing – annoy your prospective customers and prevent them viewing your web site. Smart.

  2. Where do I logg a complaint of a bottle JD that I bought and it was the worst ever I had in my years of drinking JD. I bought it about 300km from were I stay on my way home from holiday. I paid R585 for it could have bought ice tea for much cheaper, its as if it was alcohol free. Please advise

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