Contacting Intuit Customer Service Center
Intuit is the software company responsible for Quicken, Quickbooks and TurboTax. They also run websites like Mint.com and Inuit Health and Financial Services. The company reported revenue of nearly $4 billion in 2011.
Phone Contact Numbers
Contacting Intuit means contacting the corporate headquarters not the individual products. If you have trouble with one of the products or websites created or maintained by the Intuit company, you should contact that entity before attempting to contact Intuit. If you call the main phone number for Intuit Orders, you will reach the customer service line for all products.
- Inuit Headquarters US: 1-650-944-6000
- Intuit Orders: 1-800-446-8848
- Inuit Canada: 1-877-772-9158
Below you will find two mailing addresses. The first is the headquarters for Intuit US and the second for Intuit Canada. Customers can choose to contact Intuit about individual products and services or about the company as a whole. For faster customer service, contact Intuit by phone or email before mailing your letter.
Intuit US Corporate Headquarters2632 Marine WayMountain View, CA 94043
Intuit Canada Corporate HeadquartersP.O. Box 4182Edmonton, AB T6E 4T2
You can visit the Intuit corporate website at http://www.intuit.com or http://www.intuit.ca for the Canadian website. Contact information is located on the About Page. The Contact Page is helpful because it lists links for all products and services offered by the company. The links take the visitor to the support page, not the main page so support is just one click away for Intuit products.
Customer Service Email
You’ll find lots of email addresses on the media contact side of the Intuit website, but those contact emails will not help you with a customer service issue. We believe the best bet for contacting customer service, outside of calling and email (when available) is social media. You can contact Intuit customer service on Twitter by tweeting to @intuitinc. Even if the employee on the other end does not know the answer to your issue they will get the ball rolling in the right direction.
We called the number for Intuit Orders and the automated system gave us options to connect with customer service for each of the Intuit branded products, including TurboTax and Quicken. Once you choose your product the call is transferred to the appropriately-trained representative. Press 3 for products and 1 for TurboTax, 2 for QuickBooks or 3 for Quicken. If you don’t make a choice at this point or if you hit 0 your call will be disconnected.
Our agent was friendly enough and offered lots of information on TurboTax software and pricing. While the automated system is a bit overpowering, the agent made up for the 2:30 we spent sorting through options.