Contacting IHOP Customer Service Center
IHOP, International House of Pancakes, is a United States based company specializing in breakfast foods. The company also expanded its offerings to include lunch and dinner items. One misconception relating to the company is the term International. Although the IHOP serves millions of customers each year, the company is still based in the United States. The company has plans to expand into the Middle East in the coming future.
Eating at a restaurant is about the quality of the food and service as it’s about the overall experience. When customers feel their experience is not at the highest level possible, you have the ability to contact the customer service department or the corporate headquarters.
Customers wanting to communicate with the customer service department can do so by phone, email, traditional mail and through social media.
Phone Contact Numbers
The customer service department is open Monday through Sunday 7am to 7pm CST.
- Customer service: 1-866-444-5144
IHOP Corporate Headquarters450 North Brand BoulevardGlendale, CA 91203
Visit the official website http://www.ihop.com/# in order to discover the best parts of IHOP. Customers can view menu offerings, order gift certificates and share your experiences with a diverse community. Customers wanting to find the closest IHOP should visit the store locator. In the event you have a specific concern, prior to contacting the customer support department, we recommend visiting the FAQs page.
Customer Service Email
In order to send correspondence to the customer support team by email, customers will need to utilize the feedback form http://www.ihop.com/contact-us. We submitted a question asking who the best point of contact is in the event customers have a concern, the store management team or the customer service team. We received an immediate response thanking us for contact the customer support team, but the message gave no indication as to when a representative would address our concern.
Customers can attempt to contact the customer support team on the company’s social media pages:
The customer support at IHOP is one the easier companies to contact. The automated system was straight forward and provided an option for the customer service department. Within 3 minutes, we were speaking with a live agent. When the agent answered the call, we asked if the company could provide us with information relating to allergens. The customer service agent not only listed the allergens, they provided the following link http://www.ihop.com/~/media/ihop/PDFs/allergeninformation.ashxwhich addressed the allergens in the menu item.
We feel as if the customer service team went above the beyond the call of duty. Were you impressed with your encounter with the IHOP customer service team? Let us know in the comment section below.