Contacting Huawei Customer Service Center
There are tons of cell phone brands in the United States that work directly with mobile connection providers instead of offering direct sales to the consumer. Huawei is one of those companies, but cell phones are not the only consumer electronic device the company makes. Huawei also manufactures tablets, modems, gateways and data cards.
Phone Contact Numbers
Huawei is truly an international company, so contact information is listed on one page broken down into locations. In North America, there are 18 individual Huawei locations, including the corporate headquarters. Customer service hours are from 7 Am to 10 PM daily.
- Mobile Hotline: 1-888-548-2934
- Device Support: 1-888-548-2934
- Reston: 1-571-926-8653
- Washington, DC: 1-202-289-5090
- East Greenwich: 1-401-398-2003
- Atlanta: 1-678-222-4089
- Chicago: 1-847-818-1778
- New Jersey: 1-903-243-6680
- Louisville: 1-720-354-3200
- Walnut Creek: 1-925-472-6910
- San Diego: 1-858-882-0310
- Seattle: 1-425-644-9300
- Philadelphia: 1-267-639-4623
- Oklahoma City: 1-405-286-5247
- Kansas City: 1-913-322-8679
- Monroe: 1-972-633-5107
- Broomfield: 1-720-359-2089
- Headquarters: 1-214-919-6000
Huawei RestonTwo Fountain Square 11921 Freedom DrSuite700 Reston, VA 20190
Huawei Washington DC875 15th Street NW Suite 825 Washington, DC 20005
Huawei East Greenwich1351 S. County Trail East Greenwich, RI 02818
Huawei Atlanta115 Perimeter Center Suite 318 Atlanta, GA 30346
Huawei Chicago3601 Algonquin Road Rolling Meadows, IL 60008
Huawei New Jersey400 Crossings BlvdSuite 102 Bridgewater, NJ 08807
Huawei Louisville11101 West 120th AveSuite 290Broomfield, CO 80021
Huawei Walnut Creek1255 Treat Blvd Suite 308 Walnut Creek CA 94507
Huawei San Diego10180 Telesis CtSuite 220 San Diego, CA 92121
Huawei Seattle2800 156th Ave SEBellevue, WA 98007
Huawei Philadelphia1818 Market StSuite 3120 Philadelphia, PA 19103
Huawei Oklahoma City2601 NW ExpresswaySuite 613E Oklahoma City, OK 73112
Huawei Kansas City7285 W.132nd StSuite 200 Overland Park, KS 66213
Huawei Monroe1900 N. 18th StSuite 602 Monroe, LA 71201
Huawei Broomfield11101 West 120th AveSuite 290 Broomfield, CO 80021
Huawei North American Headquarters5700 Tennyson PrkySuite 500Plano, TX 75024
You can find the official website for Huawei products at http://www.huawei.com. Product information is available for cell phones, but no prices are listed and Huawei does not list the carriers who sell the phone. The same goes for other consumer electronics on the site.
Customer Service Email
You can send your email to SupportUSA@huawei.com to reach the customer service department and device support.
After waiting approximately 3 minutes on hold, we connected with a live agent. Press three (3) and connect faster. When the agent answered the call, we asked if all carriers offer Huawei phones. As far as the agent knew, all carriers offer the phone.
We would have liked a more definitive answer from the customer service team. When you called, was your answer a bit shaky? Comment below.