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Contacting H&R Block Customer Service Center

H&R Block is a tax preparation company that provides service year round to individuals and businesses. The tax company works with customers to prepare income tax refunds. Customers can choose to visit an H&R Block physical location or use the official website to prepare tax refunds online. Customer service is available in both cases.

Contact Info:

There are a few bits of contact information, including the H&R Block phone number listed on the contact page. Phone contact is the quickest way to resolve an issue or file a complaint. Customers can also choose to contact H&R Block customer service by email or standard mail.

Phone Contact Numbers

The H&R Block phone number is listed, but there are no customer service hours. There is also no location for the customer service department, so customers are not given any idea of whether the service center is on eastern, central, mountain or pacific time.

  • H&R Block Customer Service: 1-800-472-5625

Mailing Address

H&R Block lists a customer service mailing address, but this address should not be used for sending tax documents or financial information. You can contact your personal H&R Block representative or your local H&R Block business for more information on where to send tax documents if applicable.

H&R BlockOne H&R Block WayKansas City, MO 64105

Official Website

Visit for information on the company or to start your tax return. You can start tax returns before the end of the tax year, but you cannot file the return until the tax department approves incoming tax returns for the current tax year. You will be notified when you can submit your tax return – typically in January of the following year.

Customer Service Email

There is no email address to contact H&R Block customer service, but there is an email contact form. The form is available at as a pop-up window. Simply click on the Send an Email link located to the right of the mailing address. The email form is auto-filled to send the email to H&R Block Bank, not the tax department. This could be a technical error.

Our Experience

The automated system explained the process of speaking with an agent in detail. Customers should press 0 to speak with an agent. In less than 45 seconds we were speaking with a representative. The conversation surrounded around voicing concerns relating to discrepancies of a tax return. We asked if we contact the IRS or H&R Block. The agent explained customers will need to contact both in order to attempt to resolve the concern.

Did you have a better experience dealing with a customer support agent? Share your thoughts below.

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Rating: 2.3/5 (3 votes cast)
Contact HR Block Customer Service, 2.3 out of 5 based on 3 ratings
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3 Comments on “Contact HR Block Customer Service
  1. I will not use your company next year because my return cost me $180.00 dollars because I sold 40 shares of some stock. The person who handled my return at the Arlington Heights IL office didn’t know what the cost of the shares were so I had to come back and bring my stock information with me. It took less than a half an hour to complete my return. I was then told it would cost me $200.00 but because I had a $20.00 dollar coupon I received that off of my $200.00 charge. It was not really explained to me why the charge was so much. I will be using a private person next year because they will charge so much less. I will not recommend your company to any one who will ask me.

    Pat Utzke

  2. Just want to say thanks for me not having a thanksgiving you do not mention credit in your brochures’ not fair it’s my money .

  3. i filed my taxes with h@r block around oct 13 and the fed tax i mail in but the okla tax was efiled for a 175.00 refund.i have talked to everyone as why i havent gotten a refund when he said i get a refund within 5 days.the okla tax comm shows a return hasnt been filed with them and yet i keep getting the run around and lies.i have used h@r block for 35 yrs and stoped using them due to bad service.and look whats happen again when i tried give them a second chance. my attorney will be contacting u people as her name is sherri carver, a tax attorney in okla city.

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