Contacting Hoveround Customer Service Center
Hoveround is a mobility company that specializes in motorized wheelchairs for aging seniors. The power chair or power scooter, as the Hoveround is often called, can be used by anyone with mobility problems. The company has more than 20 years experience working with patients who need mobility solutions. Over the years, the company’s product line has grown to include lift equipment for movement between floors of a home.
Hoveround offers a bit of contact information for everyone and all of the information is listed on the Contact Info page. If you’re having trouble with Medicare coverage for your Hoveround, the company may be able to help gain approval, but ultimately the final decision is with Medicare.
Phone Contact Number
Corporate, questions and sales – the three contact numbers listed for Hoveround customer service. None are listed with hours of operation, but we assume the hours are extended to fulfill the needs of customers across the United States.
- Hoveround Phone Number: 1-800-771-6565
This is the number listed for corporate and customer service, but we knew there had to be another corporate number local to Sarasota, Florida. We found that number on the Better Business Bureau website.
- Corporate: 1-941-739-6200
- Fax: 1-800-337-0424
- Sales: 1-800-542-7236
If you need assistance with service or support for your Hoveround, contact the service department at:
- Service: 1-800-96-HOVER
When you’ve finished writing that letter to Hoveround customer service you’ll need an address to direct that letter to an agent. The best address we could find was the corporate address listed on the Hoveround website.
Hoveround Corporation 6010 Cattleridge Dr Sarasota, FL 34232
For information on Hoveround products, service or customer service for your equipment visit the official website at http://www.hoveround.com. You can also find support for Medicare claims and information about how to find out if you are eligible for a Hoveround chair or scooter. If you have another type of insurance, contact the customer service center at 1-800-542-7236 for insurance assistance.
We did not find any social media pages listed on the Hoveround website. Social media is aimed at the younger crowd, which means the target audience of seniors is not likely to frequent pages like Facebook and Twitter. We did find tons of pages making fun of Hoveround equipment.
Customer Service Email
You can choose from several Hoveround customer service email addresses.
When you contact Hoveround, you may want to keep a pen and paper handy. The reason being is the automated system is quite lengthy and confusing. In the event you are an existing customer, your call is directed almost immediately. If you are a new customer, this is where things get a bit hairy. You will need to select three for the additional options. This takes you to another set of options. The next set of options provides several choices, but not directed to the general customer service department. We selected 0 to connect with the operator, who promptly connected us to the customer service department. This was a long process and took more than 10 minutes. When you contacted the customer care team, did you have better luck reaching the customer service department? we would love for you to share your thoughts below.