Contacting Hotpoint Customer Service Center
Hotpoint is an appliance company in the United Kingdom and Ireland. The company prides itself on being the leading home appliance business in the UK so customer service is a big deal. There are more than 1,000 Hotpoint technicians currently serving customers. Technicians are available by appointment and all repairs are covered for 12 months after the repair is complete. Hotpoint even lets customers pay the cost of repairs over 10 months without an interest charges.
Phone Contact Numbers
Hotpoint customer service is open in the UK from 8 AM to 6:30 PM Monday to Friday, 8:30 PM to 5:30 PM Saturday and 9:30 AM to 3:30 PM Sunday. In Ireland, customer service is available from 8:30 AM to 5 PM Monday to Friday and 9 AM to 12:30 PM Saturday.
- Installation and Repairs UK: 08448-224-224
- Installation and Repairs Ireland: 0818-313-413
- Spare Parts: 08448-225-225
- Warranties: 08448-24-24-24
The head office for Hotpoint customer service is located in Peterborough. You can mail your letter to:
Indesit Company UKMorley WayPeterborough, PE2 9JB, United Kingdom
The Hotpoint customer service department website is available at http://www.hotpointservice.co.uk. You can download your appliance manual, register your appliance and get advice on how to clean your appliance to maximize life. If you want to purchase an extended warranty on your Hotpoint appliance, call 08444-810-481.
The official website offers a detailed FAQs section http://www.hotpointservice.co.uk/hs/pages/content.do?keys=FAQ:PAGE that includes a Solve It Yourself section for customers who want to troubleshoot the problem at home.
Customer Service Email
Customers who prefer to send an email to making a phone call or sending a letter can reach Hotpoint customer service using the contact queriesform. The form requires your name, postal code, valid email address and phone number before you can send your message. For improved customer service some customers find adding the model number in the email is helpful.
We found no indication that Hotpoint appliances or customer service were associated with the GE company in the US. GE offers Hotpoint appliances. We’ll let our readers know when we receive a response from Hotpoint customer service.
We need your help telling others about Hotpoint customer service. The company claims to offer excellent repair and customer service options to customers, including interest free payments for 10 months, but are these claims the same as the experiences you received in real life? Leave a comment below telling everyone about your Hotpoint customer service experience.