Contacting Harrahs Atlantic City Customer Service Center
Harrahs Atlantic City is another hotel and casino in the huge Caesars family. The family stretches from coast to coast with hotels and casinos in Nevada and New Jersey. The New Jersey casino market is booming due to temperate climate and growing fan base.
To find contact information for Harrahs Atlantic City you have to scroll to the bottom of the main page and click on the Getting Here link. That link takes you to the contact information though it is not presented as Harrahs Atlantic City customer service.
Phone Contact Numbers
When you’re ready to contact the customer service department you can call the toll-free or local number depending on your location. Both are available 24 hours a day.
- Customer Service (toll-free): 1-800-645-6774
- Customer Service (local): 1-609-441-5000
The mailing address for Harrahs Atlantic City is the same as the physical address for the hotel and casino. If you have a specific person or department in mind you should address your letter to the attention of that person or department.
Harrahs Resort Atlantic City 777 Harrahs Blvd. Atlantic City, NJ 08401
For more information on Harrahs Resort Atlantic City, visit http://www.harrahsresort.com. The site offers information on rooms, events and online booking. At the top of each page you’ll notice links; some of which take you to other casino websites with others leading to more information on the Total Rewards program.
Customer Service Email
All customer service emails for Harrahs must go through the FAQs page at http://www.totalrewards.com/CustomerService.do?action=ACTION_SEND_US_EMAIL. For better customer service include contact information and a detailed message in the body of your email.
The website for Harrahs Atlantic City looks identical to the Caesars Atlantic City website because they are owned and operated by the same group. The customer service line, however, is completely different. There is a voice-activated system that you can only bypass if you listen to the verbal options and wait for the automated system to tell you to press 1 for an agent. We pressed 1 and the call was disconnected. We called back and waited through the automated system again. When we pressed 1 the call was disconnected again. Finally, we called the third time and pressed the number 3 for Harrahs Resort Atlantic City. We were finally transferred to Harrahs where we pressed 0 for an agent. The call dragged on as the automated system asked if we were a Total Rewards member. After 3:13 we finally reached an agent who had an extremely strong accent. We asked what cities the Total Rewards Air program flew to and she had no idea what the program was.