Contacting Haband Customer Service Center
Haband is a retail company that operates solely via online and catalog orders. The company started in 1925 selling handmade ties, but things have changed a bit over the last few decades. Today, Haband is not as well-known some clothing and retail companies, but there is longevity with this company offered by few companies operating today.
Customers have to sign up for an account online if they wish to order from Haband. That account is the hub of customer service activity as all customer service is initiated based on the specific order where the problem originated. Customers can also contact the service department for general questions, compliments and concerns, as desired.
Phone Contact Numbers
The customer service line is open from 8 A.M. to 8 P.M. EST. There is no mention if those hours are daily or Monday to Friday.
- Phone Orders: 1-800-742-2263
- Customer Service (Other): 1-800-213-1220
Haband Company, LLC
#1 Bargain Place
Jessup, PA 18434-1834
You can look through the various items for sale from Haband on the official website at http://www.haband.com/. Haband started with ties, but the catalog offers much more than that today. The customer service information is limited, but customers have everything they need to contact the company if there is a problem or praise. Haband offers an affiliate program, so there may be other social media pages claiming to be the official pages. Haband is officially on Twitter and Facebook.
Customer Service Email
Haband is clearly behind the times because they still offer an email address for customer service contact. The email address customers can use to ask questions is firstname.lastname@example.org. The website Haband.net does not exist and it does not redirect to the Haband.com website, so we’re unsure if this email actually works. We’ve sent a test email about sizing for one clothing item to see if the email is even received. The email did not bounce back immediately, so maybe it was delivered to a customer service agent – we’ll let you know.
The Haband customer service department does not get much love on Facebook and we understand why. Our call was placed on hold for more than three minutes. The customer service representative immediately asked for our last name and zip code to call up the order. There was no order so I tried to ask a question about a product and the agent asked for the last name and zip code again. She claimed she could not look up an item without that personal information.