Contact H20 Wireless Customer Service
Contacting H20 Wireless Customer Service Center
H20 Wireless is a mobile phone company that appears to work primarily with the GSM network. GSM is outdated cellular technology, but it does allow the company to offer cheaper pricing plans with no long-term commitment or credit check. Customers simply order a SIM card or purchase a phone with an applicable calling plan. You can upgrade to 4G for Internet access, but not for cellular phone coverage.
Phone Contact Numbers
Callers will reach an H20 Wireless customer service representative between 9 a.m. and 12 a.m. Monday to Friday or 9 a.m. to 11 p.m. Saturday and Sunday. If you have an account with H20 Wireless, do not call from your mobile phone. You will be asked to hang up and call back after spending several minutes working through the automated system.
- Customer Service: 1-800-643-4926
H20 Wireless customer service work for Locus Telecom. There is no customer service address for H20 Wireless, but there is an address for the business behind the mobile phone company. Address your letter to the corporate office at:
Locus Telecom Attn: Customer Service 2200 Fletcher Ave. 6th Fl. Fort Lee, NJ 07024
Shop phones, mobile plans and SIM cards on the H20 Wireless customer service website at https://www.h2owirelessnow.com/pageControl.php?page=index. Phone prices range from $30 for a basic phone to nearly $200 for a refurbished iPhone 3GS, as of 2013. It looks like H20 Wireless sells the phones other companies have discontinued or left behind and phones that did not make the consumer cut.
Social media is important to all sorts of businesses, including mobile phone and Internet companies. Current or potential customers can log in to their favorite social media account to connect with H20 Wireless customer service with general questions or comments.
- Facebook: http://www.facebook.com/h2owireless
- Twitter: http://www.twitter.com/h2owireless
- YouTube: http://www.youtube.com/h2owirelessnow
Customer Service Email
Contacting H20 Wireless by phone is the fastest means of receiving an answer to product or account questions, but when you are too busy to call or you simply want to skip the person-to-person contact, you can email a representative, go about your day and read the answer at your convenience.
- Contact Form: https://www.h2owirelessnow.com/pageControl.php?page=ContactUs
- Customer Service: CustomerService@locus.net
Reaching H20 Wireless customer service requires working through an automated system and a list of options. You can press 1 to purchase airtime, 2 to activate your service, 3 for customer service, 4 for instructions for adding airtime or 5 for instructions for voicemail. You will be given a new list of options in the new menu or you can simply press 6 to connect with a customer service representative. You will listen to a few messages and you will need to press 6 again to reach a representative. The system is a little confusing and the agent who picked up the call had a strong accent.