Contacting Gymboree.com Customer Service Center

Gymboree.com is the online store specializing in children’s apparel. The company is a part of the Gymboree family of brands, including, Crazy 8, Janie and Jack, Gymboree Outlet and Gymboree. If you have questions or concerns relating to the products, reach out to the customer service department by phone, traditional mail, email or through social media.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Friday 6am to 6pm, Saturday 7am to 3pm and Sunday 8am to 4pm, PST.

• Customer Service: 1-877-449-6932
• Fax: 1-707-678-1315

Mailing Address

Gymboree Online Store 2299 Kids Way Dixon, CA 95620

International locations are located here: http://www.gymboree.com/our_company/help_template.jsp?FOLDER%3C%3Efolder_id=2534374306254847

Official Website

Customers visiting Gymboree.com have the opportunity to purchase children’s apparel. The website http://www.gymboree.com/index.jsp?ASSORTMENT%3C%3East_id=1408474395917465&FOLDER%3C%3Efolder_id=2534374303003787&bmUID=1395805210305 also features information relating to the Gymboree Rewards program as well as promotions and discounts for new customers. If you have additional concerns relating to products or policies, we recommend visiting the Customer Resource center.

Social Media

When you are having difficulties reaching the customer service department by phone or email, you have the opportunity to connect through social media. You will notice the customer service department replies to customer concerns within two (2) hours.Gymboree.com also provides product information on the social media pages.

• Twitter: https://twitter.com/Gymboree
• Facebook: https://www.facebook.com/Gymboree
• Pinterest: http://www.pinterest.com/gymboree/
• Google+: https://plus.google.com/+gymboree/posts

Customer Service Email

We sent a message asking for additional information relating to the return policy. After sending our message, the customer service team replied with an answer. We received a response in less than 24 hours. This is not always the case. At times, the customer service team takes more than 48 hours to reply to your concerns.

• Customer Service: Customer_service@gymboree.com
• Customer Feedback: http://www.gymboree.com/our_company/contact_us.jsp?FOLDER%3C%3Efolder_id=2534374306254224&bmUID=1395804165565

Our Experience

We called the hotline and listened to the automated response system. If you need to check on the status of your existing order, press one (1). If you need to reach out to the customer service team, you will need to press two (2). After making our selection, we waited on hold for approximately two (2) minutes. When the agent answered our call, we asked several questions relating to the availability of products. The agent answered our concerns and ended the call. Overall, our experience was better than expected. The agent was helpful as well as professional. Were you satisfied with the customer service team at Gymboree.com? We want to hear from customers just like you. Take a few moments to share your thoughts with us in the comment section.