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Contact Google Wallet Customer Service

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Contacting Google Wallet Customer Service Center

Whether you are on the go or in the comfort of your home, Google Wallet allows you to make purchases in a secure manner. The mobile payment solution stores credit and debit card information in the cloud.

Contact Info:

Contact information for Google Wallet is limited and some is linked to answers you provide on the contact page. We’ve listed the general contact information available from Google, but the best way to utilize the Help system setup for Google Wallet is to answer the questions on the Contact Us page listed in the Customer Service Email section.

Phone Contact Numbers

  • Google Wallet Phone Number: 1-855-492-5538

Mailing Address

Google CorporateAttn: Google Wallet Customer Service1600 Amphitheatre PkwyMountain View, CA 94043

Official Website

When you visit the official Google Wallet website http://www.google.com/wallet/ you have the ability to sign into your account or request an invite for the updated service. When you sign into your account, you can immediately start using the service from your Android device or your personal computer.

Social Media

Google Wallet is a Google product so there are no competitor social media pages to list. You won’t find a page on Facebook or Twitter, but you can contact Google Wallet customer service on Google Plus. When we looked through Facebook, we only noticed informational pages with no way to interact.

Customer Service Email

There is a question and answer system setup to route your email to Google Wallet customer service to the correct department. Start the system at https://support.google.com/wallet/bin/request.py?hl=en&contact_type=wallet_general&contact_type=wallet_general&rd=1to find your email form. We sent a message asking for information relating to connecting with a customer service agent during business hours. In particular, we wanted to know when Google Wallet was open, no pun intended. We hope to receive a message shortly so we can inform customers such as yourself.

Our Experience

Reaching a customer care agent was rather easy. We first thought we would encounter a lengthy wait and an unresponsive automated system. On the contrary, we reached a live agent in less than 45 seconds. Prior to reaching the customer care agent, you will need to select 4 in order to reach the customer service department. After the agent answered the call, our questions related to billing questions. By the end of the call, the customer service agent addressed all of our concerns. What was the outcome of your customer service experience? We would love if you could take a moment to comment below.

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Rate your customer service experience:
Rating: 1.7/5 (6 votes cast)
Contact Google Wallet Customer Service, 1.7 out of 5 based on 6 ratings
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20 Comments on “Contact Google Wallet Customer Service
  1. I need help from customer support on fraudulent transaction # 4667838 1960 Alfa-Romeo, this seller never produced the car and Larry m. was working my case, having asked for time to review? I want my money back from this transaction that never happened after I had wired the 16,500.00 into TD Bank acct 8249728334, what is going on?? can I expect any assistance from Google-Wallet or not??
    sincerely
    buzz wright

  2. I was recently purchasing a vehicle from this site the agent told me to send the money by money gram to a agent of money gram by the name of logan harper address 5288 hobbie road Montgomery Alabama zip 36105 united states. the vehicle was never delivered I want to know if I have been scammed? do you guys do transactions like this with selling vehicles for people?

  3. Tried to check order your customer service number does not work. Emailed company supplying the product they have not replied. Spent hours trying to contact someone. Product in stock still waiting for delivery ten days later. We need a working customer service number to contact and speak to someone.

  4. Is this an out and out scam…..I have tried for days to get through to you and no luck….How do I get my money back?????

  5. Google Wallett should publicly go on national television and warn everybody not to do transactions like those described above.
    If Google Wallet care about their brand name, then they will take action to protect it. Unless their very organisation is full of scammers working for them and people are turning a blind eye to all this.

    If they dont, then all who have been scammed should write to the BBC for a special documentary interviewing all who have been scammed through the use of google wallet brand name.
    Act quick to stop others being victims.

  6. I am very disappointed that your system does not give you a choice on delivery address other than the mailing address. I purchased an item that I wanted to be sent to my brother directly, but there was no option like Amazon, and that is where I’ve gone (Amazon)for my purchases, but I admit it was my fault for choosing Google wallet. Please let me know if you incorporate that option; It will be awesome and greatly appreciated! Thank You.
    Ramon

  7. I have been trying to contact on chat and by phone a customer representative from google wallet because I can’t credit my outgoing calls, since yesterday I have been charging recently in my debit card from Google wallet I want to know what are those charges for?

  8. I am in the process of purchasing a car from Spain going off the comments read I am bother ed the transaction won’t go ahead to my liking securely using Google wallet.
    Please advise

  9. Someone has hacked my account and made several transactions for calling credit (about £80 worth). Do you think I can find a number to contact them…….noooooo. If anyone can help let me know!

  10. Google Wallet is the worst thing to use ever. I cant get any help from anyone at Google and apparently they are just going to keep my money. They are horrible-!

  11. I recently bought a truck wired the money to the place and the seller told me my truck will be here by Thursday morning and it hasn’t made it yet

  12. yes hi my name is Rochelle walker I recently bought truck from a seller and it was threw you guys I wanna know were is my truck and wen cAN I GET IT

  13. I was hoping to contact you regarding a possible attempt at a fraudulent transaction/sale but I cannot locate the proper department with which to discuss the matter. Do you have a section that handles fraud or investigates such suspected activities?

  14. i’m looking at buying a pontoon on line and the seller wants to use google wallet and she is telling me that they line up the shiping coponey and will hold on to the money till i get the boat and will have 5 days to confirm that i have it then i can release the money does google wallet do this kind of stuff

  15. We were scammed on a motorcycle 10/30/14 until Nov 5 when we discovered delivery would not be made. Bill of sale had the real google wallet address and seal on it. When we pressed Benson Gabriel for into he hung up. Next day phone was disconnected.
    filed a complaint with local authorities and the FBI.

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