Contacting Golden Corral Customer Service Center
Golden Corral is a family-friendly “buffet-style” restaurant, currently serving breakfast, lunch and dinner. Founded in the early 1970’s, Golden Corral has maintained committed to the customer though social initiatives and local giving programs. The company is also committed to serving the men and women of the armed forces. Each year, the restaurant provides free meals to those who serve or have served.
Aside from social initiatives, the company is proud to offer ways for customers to provide honest feedback relating to the restaurant experience as well asking questions or voicing concerns.
Phone Contact Numbers
- Corporate headquarters: 1-919-781-9310
Golden Corral Corporation5151 Glenwood Ave.Raleigh, NC 27612
Customers visiting the official Golden Corral website http://www.goldencorral.com/ have the ability to view the menu options, fill out a customer satisfaction survey, locate information relating to franchise opportunities, find out information regarding the social and corporate giving programs, as well as connect to the corporate offices and the local community here http://community.goldencorral.com/.
Customer Service Email
Go to http://www.goldencorral.com/contact/ if you want to send a message to the customer support team. You can either address a specific store experience or voice general questions and concerns. We voiced a general, yet important question. We asked for the hours of the customer service department. This information was not available on the website. The automated response thanked us for the correspondence, but did not provide us with an approximate response time.
The customer service department at the corporate headquarters was rather easy to contact. Similar to other restaurant customer service hotlines, you will endure a short automated system. Fortunately, customers wanting to move through the system will need to press 0 in order to speak directly to a customer service agent. When the agent addressed our call, we asked if restaurants addressed individuals with food allergies. The agent explained customers can contact a local restaurant in order to locate the specific allergens carried in the restaurant. The agent did explain Golden Corral does process the eight major food allergens within the same location.
This information was helpful and addressed our concern. The overall experience was what we expected. When you contacted the customer support team, how did your call turn out? Where you upset or pleased? Shout out your thoughts and concerns with us below.