Contacting Gillette Customer Service Center
The Gillette company is all about razors and giving men that close shave they want. New products, celebrity spokesmen and cool instructional videos are available on the official website. Gillette customer service works double duty because they also support callers with questions about product orders. We were surprised to find that orders are not fulfilled directly by Gillette. The company simply guides website users in the right direction so they can order from major retailers like Walmart, Walgreens and the Proctor and Gamble store. Proctor and Gamble is the parent company of Gillette.Click here to leave a comment about your customer service experience.
Phone Contact Number
Have a question or comment that Gillette customer service needs to address? Contact the customer service department by phone toll free.
- Gillette Phone Number: 1-800-445-5388
- After-Hours Emergency: 1-513-636-5117
The Gillette company is part of the Proctor and Gamble corporation. You can write to the corporate office for Proctor and Gamble, but you won’t find an address for Gillette customer service.
Proctor and Gamble1 Proctor and Gamble PlazaCincinnati, OH 45202
The main page for the Gillette website is http://www.gillette.com. You will have to choose your country and language before entering the site. You can simply go to http://www.gillette.com/en/us/home.aspx to bypass the choices if you want the US English site. From the site you can learn more about Gillette products and even download coupons for those products.
Gillette is one of those companies that extremely active on social media because the company pushes a young, youth-inspired persona. You can connect with Gillette on Facebook and Twitter for special offers, current news and announcements about upcoming new products.
Customer Service Email
When you go to the Instant Answers page you have to click on the Email Us link to access the contact form. Instant Answers is just another name for FAQs.
- Customer Service: https://www.gillette.com/en/us/home/contactus/emailus.aspx
The Gillette customer service phone line is answered with a stark message about the fact that your call will be record your call and possibly call you back about the issue addressed in the call. This is the first time we’ve come across a company that said they would use your phone number to call back with no differentiation between resolved and unresolved calls. The after-hours message then played giving us the phone number to call for medical emergencies or first aid information. That number is 1-513-636-5117. After giving us this number the call was automatically disconnected.