Contacting General Electric Appliances Customer Service Center
GE is a huge company with hands in aviation, customer training, electrical distribution and energy. There is even a division of the GE company that backs credit cards for huge companies like Walmart. Though GE is known for huge business, they also have a strong hold in home consumer goods. General Electric appliances are some of the most popular and best-selling appliances in the US.
Phone Contact Numbers
There is a complete phone directory for General Electric appliances customer service. The main Answer Center is open from 8 AM to 10 PM Monday to Friday and 8 AM to 7 PM Saturday. All customer service lines operate on EST.
- Answer Center: 1-800-626-2005
If you own a GE water product, contact customer service Monday to Friday from 8 AM to 6 PM.
- Water Products: 1-800-952-5039
If you need help with parts and accessories, call between 8 AM and 7 PM Monday to Friday or 8:30 AM to 5 PM Saturday.
- Parts and Accessories: 1-877-959-8688
Other customer service phone numbers listed in the directory include:
- Appliance Service: 1-800-435-2737
- Warranty Plans: 1-800-626-2224
- Telephones: 1-877-394-9775
- Consumer Electronics: 1-800-448-0329
- Small Appliances: 1-877-207-0923
- Digital Cameras: 1-800-730-6597
- Generators: 1-888-575-8226
Customers who want to send a letter to the General Electric Appliances customer service team can send the letter to:
The General Electric Company3135 Easton TurnpikeFairfield, CT 06828
GE has a unique website for each of the company’s divisions. The website for General Electric appliances customer service can be found at http://www.geappliances.com. Appliance descriptions and new models are listed on the website for consumers to use as research before buying. You cannot purchase the appliances from the website, but you can enter your zip code and find the nearest dealer. You can also view the General Electric appliances customer service website in Spanish at http://espanol.geappliances.com/. Social media pages for General Electric appliances include:
- Facebook: https://www.facebook.com/geappliances
- Twitter: https://twitter.com/ge_appliances
- YouTube: http://www.youtube.com/user/GEAppliances
Customer Service Email
There is just one email form listed for General Electric appliances customer service. You can find the form at http://www.geappliances.com/service_and_support/contact/form_email.htm. You do not have to own a GE appliance to contact the company, but if you do, include all relevant product information to help your customer service agent answer your question the first time around.
When customers contact the customer service department, they encounter three options. In the event customer do not have a question relating to a recall on a dishwasher or the recall on the washing machine, they will press 3 for the customer care line. We connected with a live agent in less than 1 minute.
When the agent answered the call, we asked for information relating to service centers near our location. The agent provided the location and provided an additional piece of information. They explained that repairs are typically covered if the product is still under warranty. if not, the out of pocket expenses could be greater than the cost of the repair. We are grateful the agent provided this bit of information. Did you agent cover all of the aspects of your call and answer you concerns? Let us know below.