Contacting Fortune Customer Service Center
Fotune is a website and magazine from Time Warner. There is no dedicated website for Fortune, though visiting Fortune.com will direct you to the CNN Money page for the online magazine.
There is a limited amount of contact information for Fortune customer service. There is a good chance you are contacting the same cell center team that handles all customer service issues for CNN Money and other Time Warner properties.
Phone Contact Numbers
General and tablet customer service numbers are listed on the Fortune customer service page. Neither include hours of operation, so we can assume customers should call during normal business hours.
- Fortune Customer Service: 1-877-604-3909
- Tablet Edition Customer Service: 1-866-784-9817
- Corporate: 1-212-484-8000
Since Fortune is a Time Warner company, what better corporate office to contact than Time Warner corporate? We found no mailing address for Fortune, but we’ve included Time Warner’s address in New York.
Time Warner IncAttn: Fortune Magazine Customer ServiceOne Time Warner CenterNew York, NY 10019
You can find the official website for Fortune online at http://money.cnn.com/magazines/fortune/. Not all print stories are listed online, but online stories change more often and tend to follow the current trends. Print magazines don’t have that freedom because they are only delivered to customers on a print schedule. If you want more contact information for the company behind Fortune, Time Warner, visit the corporate contact page.
Customer Service Email
The customer service email form is located on the same page as all other contact information. The form requires the visitor to fill out name and email address, but optional information like account number and phone number do not need to be entered to send the email.
- Customer Service Email: https://secure.customersvc.com/wes/servlet/Show?WESPAGE=am/Services/wes_email.jsp&MSRSMAG=FO
If you are interested in writing a letter to the editor of Fortune, address the email to firstname.lastname@example.org. There is no phone or mailing address listed for Fortune magazine letters to the editor.
The customer service department was easy to contact. We called, selected the applicable option for the customer service team and waited less than 2 minutes to connect with a live agent. When we connected with a customer service representative, we wanted answers to common questions such as canceling a subscription.
The agent gladly assisted us with our question. The agent provided several options. Customers could either cancel over the phone or by mail. An interesting fact the agent provided was customers could see a final bill even if they cancel a subscription. We liked the customer service department and the level of detail provided by the agent. Do you want to comment with your experience? Comment below.