Contacting FCC Customer Service Center
The Federal Communications Commission (FCC) handles laws, rules and regulations regarding communications of all kinds in the United States. Many people know the FCC as being the regulators of telephone, Internet and television broadcasting, but they also measure and regulate consumer services in an attempt to ensure the best services are available as technologies change.
Phone Contact Numbers
All FCC customer service lines are available from 8 AM to 5:30 PM EST.
- Customer Service: 1-888-225-5322
- TTY: 1-888-835-5322
- Fax: 1-866-418-0232
- Elections and Politics: 1-20-418-1440
You can write to the FCC for a variety of reasons, including general comments and to seek additional information. The same mailing address is used for all standard communication. If you desire a response from the FCC you should include your name, address, phone number and email address. Including this information does not guarantee the FCC customer service team will respond.
Federal Communications Commission
445 12th St. SW
Washington, DC 20554
Visit http://www.fcc.gov to reach the official website for the FCC. One of the main focuses of the FCC right now is to expand the infrastructure of our mobile systems. That means they are trying to improve Internet connections and capabilities for people all over the United States. One of the biggest programs is the Connect America Fund that provided funds to 37 states in the initial phase to improve broadband connectivity.
Customer Service Email
We found a huge list of email addresses for important contacts at the FCC. We’ve listed several of these contact emails.
- General information: firstname.lastname@example.org
- Freedom of Information Act: FOIA@fcc.gov
- Elections and political comments: email@example.com
There are other detailed email addresses for commissioners at the FCC, but these commissioners may change over time. You can find a complete list of email contacts for current commissioners on the Contact Us page.
If you simply want to file a complaint and you don’t need the email address for a particular department, use the Complaint email form on the FCC customer service website.
When you call the FCC you’ll have to press 1 for English then listen to the available options to route your call to the department you are trying to reach – you can press 4 for all other issues. You will be routed through several lists of options before you are taken to an agent. The FCC accepts calls for everything from debt collection activity to inappropriate computer programming so you cannot simply press 0 to bypass the options system.